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Capistrano Mazda
San Juan Capistrano, CA
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Great Experience with Zoom Zoom! This was the best car buying experience I have ever had in the 40 years that I have been buying cars. The staff, financing and the general management This was the best car buying experience I have ever had in the 40 years that I have been buying cars. The staff, financing and the general management were all professional, courteous and over the top accommodating. I just wish Mazda would make more cars that we liked so that I could buy all of my vehicles from this dealership. If you need a Mazda this is the place to go as long as you are within a days driving distance, you will not regret it. Great job Capo Mazda! More
Cyrena and the dealer went the extra mile We took our Mazda CR-5 for regular maintenance and had them check a parking light that was out. Initially, Cyrena called us to report their findings r We took our Mazda CR-5 for regular maintenance and had them check a parking light that was out. Initially, Cyrena called us to report their findings regarding the light and it was going to be a very expensive repair. After a short discussion, she offered to check and see if the extended warranty would take care of the repair. When she discovered the part wasn't covered, she spoke with dealer management and they called Mazda...who eventually OK'd the repair at no charge. We would highly recommend Cyrena and Capistrano Mazda for excellent customer service. More
Good dealership and staff I was happy with the staff and transaction. All staff were very friendly and the facility is very pleasant. The car could have been cleaner but we wer I was happy with the staff and transaction. All staff were very friendly and the facility is very pleasant. The car could have been cleaner but we were a little rushed at the end. More
Oil change Capistrano Mazda does great service. The waiting area is very nice. I had a coupon which I had given when I came it. The price charged me was more t Capistrano Mazda does great service. The waiting area is very nice. I had a coupon which I had given when I came it. The price charged me was more than the coupon. More
Cyrena provides excellent customerr service. I think the service advisors do a great job for CAPO Mazda. Cyrena seems to really care for my concerns regarding my car care. Thank you! I think the service advisors do a great job for CAPO Mazda. Cyrena seems to really care for my concerns regarding my car care. Thank you! More
Great and easy experience. Every person I dealt with was so wonderful. Cyrena was so help when I was getting my car serviced, and when I found out I would be in need of a new ca Every person I dealt with was so wonderful. Cyrena was so help when I was getting my car serviced, and when I found out I would be in need of a new car. I did not feel pressured by anyone and Cyrena was very understanding and thoughtful. When I went to sales, Lauren did an amazing job. She was knowledgeable and friendly. Overall, every person I interacted with was wonderful. The process of everything was smooth, I would recommend this dealership. More
Beyond awesome!!! I love going to Capistrano Mazda for my service needs because I walk in and get treated like royalty. They always go above and beyond to accomodate my I love going to Capistrano Mazda for my service needs because I walk in and get treated like royalty. They always go above and beyond to accomodate my every need. More
service Always satisfied with the service!! They are professional, never try to sell me on anything I don’t need. Service is always done in a timely manner! Always satisfied with the service!! They are professional, never try to sell me on anything I don’t need. Service is always done in a timely manner! More
New car purchase AJ was amazing and made the car buying experience painless! I drove from San Diego and glad I did. I will definitely be a life long customer. AJ was amazing and made the car buying experience painless! I drove from San Diego and glad I did. I will definitely be a life long customer. More
A Good Experience My car was serviced quickly and Alex my service advisor was very pleasant and helpful throughout the process. Staff were very efficient and I was able My car was serviced quickly and Alex my service advisor was very pleasant and helpful throughout the process. Staff were very efficient and I was able to make an appointment right away to get my car in. More