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Capistrano Mazda
San Juan Capistrano, CA
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Great Service Took my car in for a tire rotation and oil change. While I had it in, I wanted a diagnosis for a rubbing sound I was hearing from the driver's side of Took my car in for a tire rotation and oil change. While I had it in, I wanted a diagnosis for a rubbing sound I was hearing from the driver's side of the front of the car when turning the steering wheel. They took the time to diagnose the sound, fixed the strut bearing under CPO warranty, and even performed a TSB that I didn't even know about. While this took multiple days, I had the use of a very nice Mazda 3 as a loaner. More
Easy Process I love Capo Mazda! AJ is a wonderful sales rep and Kevin was very easy to work with in finance.This was my second time leasing from Capo Mazda and I I love Capo Mazda! AJ is a wonderful sales rep and Kevin was very easy to work with in finance.This was my second time leasing from Capo Mazda and I am very pleased!!! More
new car shopping I bought a new car at a decent price. I wish I was able to get it for a more affordable price but I am happy with what I got. Everyone I talked to was I bought a new car at a decent price. I wish I was able to get it for a more affordable price but I am happy with what I got. Everyone I talked to was very helpful. More
30,000 mile maintenance Cyrena explained to me additional recommended service and I accepted her recommendations. I waited for service. The waiting room is adjacent to the s Cyrena explained to me additional recommended service and I accepted her recommendations. I waited for service. The waiting room is adjacent to the show room and is clean and comfortable. Starbucks coffee and Tazo teas are available. More
Thank you Diego! Diego was great! He was very friendly, helpful, and made my car purchase experience a good one. I was surprised at how quick and easy it was. Thank yo Diego was great! He was very friendly, helpful, and made my car purchase experience a good one. I was surprised at how quick and easy it was. Thank you Diego and Paul. More
hands down best car buying experience ever i've bought a number of cars and helped many people get their cars. this time it was for my dad, and what a great experience this was. so super stra i've bought a number of cars and helped many people get their cars. this time it was for my dad, and what a great experience this was. so super straightforward and friendly. i'd definitely go back! More
Heather was great Heather did a fantastic job making us feel comfortable, cared about, and valued. She was responsive and most importantly, worked hard to help us get Heather did a fantastic job making us feel comfortable, cared about, and valued. She was responsive and most importantly, worked hard to help us get the car we wanted. Diego was a great stand in when he was needed. I'll be back for the next one. More
Great experience! Great all around experience. From Marcin and Diego who handled the sale. To Kevin The Finance guy who was also awesome and fast!! Great experience and Great all around experience. From Marcin and Diego who handled the sale. To Kevin The Finance guy who was also awesome and fast!! Great experience and a very nice dealership. More
My experience I was disappointed about the attitude I received when I dropped my just purchased CX-5 off for an update in my Car play. I was told they couldn’t take I was disappointed about the attitude I received when I dropped my just purchased CX-5 off for an update in my Car play. I was told they couldn’t take me and I should come back with an appointment. I was told by my salesperson to just bring it in. I left it all day. I called at 4:30 to get an update. I was told it wouldn’t be ready till 5:30. I informed then I needed to pick it up at 5:00. When I got there it was done. This made me happy but I shouldn’t have had to find out when I got there. I think the service department needs to leave opening for warranty work drop offs. More
Cyrena Morena knows the meaning of customer service I came in for service, was having some problems of my my own doing, and Cyrena totally came through to help me out. A young lady with magificent old s I came in for service, was having some problems of my my own doing, and Cyrena totally came through to help me out. A young lady with magificent old school customer service skills. A total professional and a joy to have as my service rep. This is a great car dealership! More