Capistrano Mazda

Quick and easy! This was a no pressure car sale. The sales person (Diego) was personable and knew his product. We were in and out in less than 2-hours. This was a no pressure car sale. The sales person (Diego) was personable and knew his product. We were in and out in less than 2-hours. More

Oil change and tire rotation My experience at Mazda was great! Paige was very helpful and my car was done super quick. Both Cyrena and Paige’s customer service skills are excelle My experience at Mazda was great! Paige was very helpful and my car was done super quick. Both Cyrena and Paige’s customer service skills are excellent and I was greeted at my car as soon as I drove up. I was very impressed and will continue taking my car in for its service needs. More

Coming Back Brought my Mazda3 in after a disappointing service at a Jiffy Lube and the tech's ran a diagnostic, rotated my tires, test drove it, and made sure the Brought my Mazda3 in after a disappointing service at a Jiffy Lube and the tech's ran a diagnostic, rotated my tires, test drove it, and made sure there were no issues. Very helpful staff, thorough inspection, very inexpensive. Coming back from now on for all services/maintenances. More

Service for my CX-5 I had to have my 35,000 mileage check up performed and I also had to have my navigation system updated which were both done in a timely manner. I was I had to have my 35,000 mileage check up performed and I also had to have my navigation system updated which were both done in a timely manner. I was also able to get a loaner car, which was important to me. More

My best car buying experience to date Capistrano Mazda sales staff (especially Diego) provided my families best car buying experience to date. We were able to buy the exact car we wanted, Capistrano Mazda sales staff (especially Diego) provided my families best car buying experience to date. We were able to buy the exact car we wanted, at the price we wanted. We defiantly felt in control of the process, relaxed, with zero pressure sale tactics. Will definitely contact Diego at Capo Mazda for our next car. Keep up the good work in being a good example to other dealerships. Capo Mazda has set the “Car buying” bar for my family. More

Pleasurable Experience Front the moment we stepped onto the lot, Marcin greeted us with a warm welcome, while not being pushy whatsoever. We were shopping for a car for our Front the moment we stepped onto the lot, Marcin greeted us with a warm welcome, while not being pushy whatsoever. We were shopping for a car for our daughter, she wanted an SUV, not too small, not too big and Marcin directed us to the CX 5. He was extremely knowledgeable about the Mazda lineup and soon she was on a test drive and Marcin was pointing out all the safety features and wanted her to take her time and get a good feel for the car. We thanked him for his time and told him we were just getting started on the car search for her and off to many other dealerships. Marcin was kind enough to follow up with a quick email video of the car we test drove which was very thorough and helpful showcasing the inside and outside of the car to share with our daughter. This was the first dealership we visited and ended up being that last as well. Marcin was fantastic and I'd highly recommend him. More

Whitney Bowens was outstanding sales person. Whitney Bowens was my sales person. She went above and beyond for me. Everything from getting me a great price to driving me home to get paperwork. I Whitney Bowens was my sales person. She went above and beyond for me. Everything from getting me a great price to driving me home to get paperwork. I cannot thank her enough for making a usually painful car buying process (at least to me) - pleasurable. She was awesome. Down to earth and truthful. She was so great!! The finance process was painless as well. Really appreciate it being quick and professional. One note for improvement- it is really difficult for potential customers to know where to park in lot. I was told (rather pointily by someone other than Whitney) that I needed to move my car. Could have been done a bit more diplomatically. Perhaps customer spots could be noted so that could be avoided. More

Most Amazing and Professional Car Buying Experience This was by far the easiest and most professional car buying experience we've ever had. The entire team that served us, Cyrena, Tom, Forouz, Kevin, we This was by far the easiest and most professional car buying experience we've ever had. The entire team that served us, Cyrena, Tom, Forouz, Kevin, were all extremely helpful and made us feel like VIP customers from the very beginning. The dealership was clean, organized, and took care of our every need. Will definitely return in the future! More

Awesome Dealership! Super honest. I was in for a issue i was shaving with my transmission and brought it in for them to take a look at it.They could have easily told me i Super honest. I was in for a issue i was shaving with my transmission and brought it in for them to take a look at it.They could have easily told me it was something haywire with my transmission (which could have been super expensive) but instead recommended a $185 unrelated part that might fix the problem.... and It did! Highly reccomnded! More

Exceptional Customer Service! From the moment I stepped onto the dealership grounds I was quickly greeted and found the team to be helpful, informed and honest. I was given buying From the moment I stepped onto the dealership grounds I was quickly greeted and found the team to be helpful, informed and honest. I was given buying and leasing options and was provided paperwork that broke all the numbers down which ultimately helped in my decision process. The customer service provided was exceptional! I will never go anywhere but Capistrano Mazda! More