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Capistrano Mazda
San Juan Capistrano, CA
1,311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,311 reviews
September 13, 2019
Cyrena is the best Quick, friendly and helpful and thye had my car ready before estimated time. Love the uber option if you do not have loaners! I do wish you had more Quick, friendly and helpful and thye had my car ready before estimated time. Love the uber option if you do not have loaners! I do wish you had more loaners. More
by MELINDA5
Verified CustomerEmployees Worked With
Cyrena Morena
September 12, 2019
First Tune up Everyone was very friendly , efficient and knew what they were doing. The car was ready when promised, and they recognized me when I came in and told Everyone was very friendly , efficient and knew what they were doing. The car was ready when promised, and they recognized me when I came in and told me where the car was before I asked. More
by johnandneddy
Employees Worked With
Alex Hernandez
September 11, 2019
Easy recall work We received a notice for a recall. We called, scheduled an appointment, brought the car in, had coffee and treats while we waited for an hour, and the We received a notice for a recall. We called, scheduled an appointment, brought the car in, had coffee and treats while we waited for an hour, and then drove off with our fixed car. Couldn't have been easier. More
by jtar
Employees Worked With
Alex Hernandez
September 11, 2019
Kevin Dooris was very fair and honest. Thank you. You don't feel pressured to buy, and the dealership is new and comfortable. Kevin Dooris personally help us and we felt that he did an amazing job. You don't feel pressured to buy, and the dealership is new and comfortable. Kevin Dooris personally help us and we felt that he did an amazing job. The culture at the dealership is refreshing. More
by s
Employees Worked With
Tom Deering, Paul Clark, Kevin Dooris
September 11, 2019
Very streamlined experience Scheduling was easy, facilities were nice and clean, service personnel was awesome. The actual work done to the car was done in a very timely manner. Scheduling was easy, facilities were nice and clean, service personnel was awesome. The actual work done to the car was done in a very timely manner. Would definitely recommend. More
by incendy
Employees Worked With
Alex Hernandez
September 10, 2019
Outstanding Service!!!! This was my first service at Capo Mazda, and I had an outstanding experience. It seemed the entire process from scheduling the appointment to picking This was my first service at Capo Mazda, and I had an outstanding experience. It seemed the entire process from scheduling the appointment to picking up my car ran smoothly and professionally. Capo really earned my 5 Stars! More
by goodmelchev
Employees Worked With
Alex Hernandez
September 07, 2019
Great Experience We purchased a 2019 CX-5 Touring last week and were very happy with our experience. Whitney was great and understood we did not want to go back and fo We purchased a 2019 CX-5 Touring last week and were very happy with our experience. Whitney was great and understood we did not want to go back and forth negotiating. After we turned down round one and told her what price we would pay, she came back with that price. She was very knowledgeable about the car and all of the features and spent time going through them with us. She was also very patient while I determined which color I wanted and took me to the dirt lot to check out two combinations I was interested in that were not on the main lot. Finance was quick and easy and Paul was very nice to work with. My only slight disappointment was that the wash on the car was not great. The car had been in the offsite dirt lot and was super dirty. It looked like they just hosed it off. I lifted up the back wiper when I got home and it was caked with dirt underneath. We love the car, how it drives and all of the wonderful features. More
by BBEWLEY
Employees Worked With
Whitney Bowens, Paul Clark
September 05, 2019
Easy and Affordable Simple service, oil + tire rotation, only have 7500 miles on car. Made reservation, told it would be 1.5 hours, it was just a bit over. Clean, quiet Simple service, oil + tire rotation, only have 7500 miles on car. Made reservation, told it would be 1.5 hours, it was just a bit over. Clean, quiet, well considered waiting area.. nice snacks, water, coffee... All was good. Car was washed. A synthetic oil change + tire rotation for $89 is a fair deal. So... I'll be back. More
by vtxrkt
Employees Worked With
Cyrena Morena, Laura Reiter
September 05, 2019
Friendly and efficient staff Service was quick and efficient and the waiting room was comfortable and the wait time shorter than expected. Paige in the service department was kno Service was quick and efficient and the waiting room was comfortable and the wait time shorter than expected. Paige in the service department was knowledgeable and friendly More
by VeeBee
Employees Worked With
Paige in service
September 04, 2019
Forouz did a great job! The overall experience was great. Forouz was very knowledgeable, helpful and did her very best to find us the perfect cars. She was very friendly an The overall experience was great. Forouz was very knowledgeable, helpful and did her very best to find us the perfect cars. She was very friendly and thorough throughout the process and on all her follow-up communications. More
by asmorris100
Employees Worked With
Tom Deering, Paul Clark, Forouz Mohisefat
