Capistrano Mazda
San Juan Capistrano, CA
Filter Reviews by Keyword
By Type
Showing 1,311 reviews
Excellent Experience From the time of my inquiry until I drove off with my new Mazda 3, everyone I worked with was awesome. My sales representative, Rick, was very attenti From the time of my inquiry until I drove off with my new Mazda 3, everyone I worked with was awesome. My sales representative, Rick, was very attentive and accommodating to my crazy schedule and working through the process with me in parts. At the dealership the entire team was friendly and willing to assist, namely Diego took the time to assist Rick. The team atmosphere was great to see and experience. The sales manager Moe was more than helpful answering a whole ton of questions from me regarding details of the deal, even though he was very busy. I highly recommend anybody looking for a new Mazda or a pre-owned vehicle to give Capo Mazda a real shot. Even if you are shopping brands, their dealership will win you over, and the Mazda cars are absolutely awesome. There will be no disappointments. More
Polite, and great service Excellent service. Polite, professional staff. I am not sure who worked on the car but the front staff are great to work with. Have been going to t Excellent service. Polite, professional staff. I am not sure who worked on the car but the front staff are great to work with. Have been going to this Mazda for years. More
general service excellent service as always - my usual service advisor no longer there BUT was advised by PAIGE who was excellent throughout - very knowledgeable and excellent service as always - my usual service advisor no longer there BUT was advised by PAIGE who was excellent throughout - very knowledgeable and on time with all information requested -outstanding customer service ! More
Excellent Customer Service The service adviser, Alex, always showed understanding and great care in our service visits. We are grateful for her excellent customer service and fo The service adviser, Alex, always showed understanding and great care in our service visits. We are grateful for her excellent customer service and for her helping to ensure we received the help needed. More
Installation of Roof Racks Quick and easy...also washed my car...nice touch. Racks were included in my transaction, but were out of stock at the time...they were ordered and I w Quick and easy...also washed my car...nice touch. Racks were included in my transaction, but were out of stock at the time...they were ordered and I was notified when they arrived, scheduled an appointment and the installation was completed. More
CX-5 Purchase Once on the lot, I expected the typical car sales transaction to be filled with pressure and stress, but was relived to find out just the opposite. It Once on the lot, I expected the typical car sales transaction to be filled with pressure and stress, but was relived to find out just the opposite. It helped that I knew the exact make-model-features I wanted, and they had the exact vehicle in inventory but dreaded the process with what I thought came next. Rick, the Capo Mazda person I worked with handled my transaction with the utmost professionalism and I was on my "zoom-zoom" way before I knew it. More
Fast and Friendly Maybe not the best price for an oil change ..But fast and painless. Car washed and ready to go as promised..Staff was very friendly Maybe not the best price for an oil change ..But fast and painless. Car washed and ready to go as promised..Staff was very friendly More
Greay dealership As good of an experience as you can have. Makes the process super easy. I will continue to come here to have my car serviced. As good of an experience as you can have. Makes the process super easy. I will continue to come here to have my car serviced. More
Loving My CX-5 Could not be happier with my new lease on the Mazda CX-5. The car has the same bells and whistles a the Infiniti I previously leased, but has better m Could not be happier with my new lease on the Mazda CX-5. The car has the same bells and whistles a the Infiniti I previously leased, but has better mileage and a far more reasonable payment. I’d definitely recommend Capo Mazda. More
Great customer service Whitney was amazing to work with: she had a genuinely caring and positive attitude, got the car my son wanted (exceeded his expectations), and expedit Whitney was amazing to work with: she had a genuinely caring and positive attitude, got the car my son wanted (exceeded his expectations), and expedited the whole car buying process! What more can one ask for???? More