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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

July 17, 2021

I had a fantastic experience buying a new 2021 Mazda 3 Hatchback with Otto Cedeno at Capistrano Mazda. Otto was such a kind person to work with. He was the exact opposite of the pushy car salesman stereot More

by camccarthy949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
July 16, 2021

I was not a person who would go to dealerships for standard service work like oil changes but this dealership has changed my mind. I seem to always get Alex as my service rep whenever I come into the More

by mdixonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena, Alex Hernandez
July 15, 2021

The staff was fast efficient and very friendly. They were also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with More

by Julee71@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector initially on the phone I believe and I Don’t remember it was a young guy , Hector Arvizu
July 12, 2021

Otto made our purchase easy and effortless. He was very helpful in suggesting options we had with our trade in, too. Great customer service. This is our second purchase from Capistrano Mazda and we would More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
July 06, 2021

Otto was really fantastic in helping me buy my car. He stayed in touch with me and answered my questions in a timely manner. Thanks again! More

by fallhaley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
July 05, 2021

Drove over an hour to meet Rick for a test drive. Absolutely worth it! I couldn’t be happier with the service! The entire team was welcoming, personable and helpful. The environment was comfortable a More

by kmccoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Rick Katz
June 28, 2021

I wasn't looking forward to the car buying experience, but our sales person, Otto Cedena made it all happen beautifully. We got the car we wanted at the price we wanted. Kudos to Capo Mazda and to Otto. More

by Zee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Otto Cedeno
June 27, 2021

I just had an exceptional sales experience from Otto Cedeno a new Miata today. Polite, professional, and most importantly honest: all adjectives which you’d want to describe your auto sales person. Call More

by Jeff White
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
June 27, 2021

Was very satisfied with dealer and service department and how quickly it was performed More

by A_KAZEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
June 25, 2021

Great dealership, everyone was very helpful without using any pressure at all. Our salesperson was Diego, who made the whole experience smooth and enjoyable, as did everyone who helped us through the whole More

by Elaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Diego Blakely, Rick Katz
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