Capistrano Mazda
San Juan Capistrano, CA
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I had a fantastic experience buying a new 2021 Mazda 3 Hatchback with Otto Cedeno at Capistrano Mazda. Otto was such a kind person to work with. He was the exact opposite of the pushy car salesman stereot Hatchback with Otto Cedeno at Capistrano Mazda. Otto was such a kind person to work with. He was the exact opposite of the pushy car salesman stereotype and it truly felt like he had my best interests in mind while going through the car purchase process. I would buy from him again in the future without question. Overall, I fully recommend you go see Otto at Capistrano Mazda if you are looking into a new car. More
I was not a person who would go to dealerships for standard service work like oil changes but this dealership has changed my mind. I seem to always get Alex as my service rep whenever I come into the standard service work like oil changes but this dealership has changed my mind. I seem to always get Alex as my service rep whenever I come into the dealership and I feel very fortunate for it. I am always treated with top of the line service, the facility is immaculate and welcoming. I was even able to get some time to work with the AM Cyrena. I had some special request and wanted to access some of the vehicles on site to check them out, everyone I spoke to at the dealership along the way was accommodating and giving of their time. More
The staff was fast efficient and very friendly. They were also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with the best price for tires considering it’s. Lease vehicle and I have a little over a year left. More
Otto made our purchase easy and effortless. He was very helpful in suggesting options we had with our trade in, too. Great customer service. This is our second purchase from Capistrano Mazda and we would helpful in suggesting options we had with our trade in, too. Great customer service. This is our second purchase from Capistrano Mazda and we would be happy to return again in the future. More
Drove over an hour to meet Rick for a test drive. Absolutely worth it! I couldn’t be happier with the service! The entire team was welcoming, personable and helpful. The environment was comfortable a Absolutely worth it! I couldn’t be happier with the service! The entire team was welcoming, personable and helpful. The environment was comfortable and relaxing. Overall great experience! More
I wasn't looking forward to the car buying experience, but our sales person, Otto Cedena made it all happen beautifully. We got the car we wanted at the price we wanted. Kudos to Capo Mazda and to Otto. but our sales person, Otto Cedena made it all happen beautifully. We got the car we wanted at the price we wanted. Kudos to Capo Mazda and to Otto. More
I just had an exceptional sales experience from Otto Cedeno a new Miata today. Polite, professional, and most importantly honest: all adjectives which you’d want to describe your auto sales person. Call Cedeno a new Miata today. Polite, professional, and most importantly honest: all adjectives which you’d want to describe your auto sales person. Called them up, Otto told me he would send me a quote after he advocated on my behalf to the sales manager. Very fair pricing considering the car shortage we are now experiencing. Otto is a great guy that follows through on his promises. He knows the importance of building relationships, naturally he is from outside the car industry, ha ha. Great guy at a great dealer. The guys at the top set the tone and values for the dealership, again, exceptional. More
Great dealership, everyone was very helpful without using any pressure at all. Our salesperson was Diego, who made the whole experience smooth and enjoyable, as did everyone who helped us through the whole any pressure at all. Our salesperson was Diego, who made the whole experience smooth and enjoyable, as did everyone who helped us through the whole process of buying a wonderful Mazda CX-5. Would highly recommend Capistrano Mazda to anyone interested in purchasing a car. More