Capistrano Mazda

Help with telephone pairing Jerry has been most helpful to pair my phone to my Mazda 6. He immediately came to assist with my problem. Thank you very much!!! Jerry has been most helpful to pair my phone to my Mazda 6. He immediately came to assist with my problem. Thank you very much!!! More

Very Satisfied customer! I was very impressed with Cyrena's courtesy, competence, pleasing personality, and outstanding ability to serve the customer. Initially my scheduled I was very impressed with Cyrena's courtesy, competence, pleasing personality, and outstanding ability to serve the customer. Initially my scheduled Monday 7:45AM recall/oil change appointment was unexpectedly cancelled. When I called to reschedule no one answered the phone. Quite exasperated I called the sales' department hoping they might be able to find someone to assist me. I believe it was Jerry Aydemir who answered my call. He immediately addressed my need to speak to someone and said he would walk over to that part of the store and make sure someone from there would be in touch within a few minutes. And surprisingly within a few minutes Cyrena had called and had me rescheduled the next morning! As I said above she was very pleasant, wonderfully accommodating, and very easy to communicate with. She made a very positive impression with this somewhat formerly mildly irritated customer whose appointment had been cancelled and who couldn't get her phone calls answered! More

Abosolutely a fine lease upgrade experience to a CX-9. From start to finish, from the moment we walked in the brand new showroom facility and were greeted by Rick Katz, my family and I had the smoothest ev From start to finish, from the moment we walked in the brand new showroom facility and were greeted by Rick Katz, my family and I had the smoothest ever experienced upgrading from our little CX-5 to the CX-9 (which we all LOVE) Rick and the staff there bent over backwards to find the color and model we wanted as quickly as possible and get it prepped and in our possession. I never have had such a fine, professional experience as we had at Capistrano Mazda. They have our loyalty for sure! More

Excellent Experience Jerry Aydemir was a stand-up salesperson and extremely quick and transparent. Had a deal done in one day and the signing process was quicker than the Jerry Aydemir was a stand-up salesperson and extremely quick and transparent. Had a deal done in one day and the signing process was quicker than the time it took the car to get ready for delivery. More

Best car buying experience yet I decided to work with Whitney Bowens on purchasing a new Miata after reading a number of positive reviews about her. I was also in the process of neg I decided to work with Whitney Bowens on purchasing a new Miata after reading a number of positive reviews about her. I was also in the process of negotiating with Fontana Mazda, but I was really turned off by their old school car sales tactics. Whitney's salesmanship and professionalism completely blew them away so she ultimately won my business. From our first email exchange, she was honest, transparent, and friendly. That level of service continued throughout the entire buying process. She took amazing care of me--instantly answered my emails, took me on a final test drive, gave me a tour of the dealership, and even personally introduced me to a service member. I really felt like she valued my business. Her love of people + cars really showed! I think she's the first car salesman I've ever hugged (and I'm not a hugger) lol Lastly, the facilities here are brand new and nicer than the other Mazda dealerships I've been to. Seems like a super well-run place with great management! Tom came to check-in before I drove off to make sure everything went well—I really appreciated that. More

Service is top notch Leading my CX-5 and have thre maintenance plan for about $22/mo.... worth it! Alll visits, including to my other Mazda dealer in Torrance, are on reco Leading my CX-5 and have thre maintenance plan for about $22/mo.... worth it! Alll visits, including to my other Mazda dealer in Torrance, are on record. The they both have free UBER for you. But Capo Mazda has a very professional and friendly staff that makes sure you're needs are met, and generous Starbucks coffee bar, with leather seated waiting area and tv. Their timing is prompt and repairs honest and reasonable. My sales rep was there and showed me cars I was curious about, and advice on how to save money when my lease is eligible. I highly recommend Capo Mazda. More

Efficient professional Very friendly efficient service for scheduled oii change. Also adjusted side window Suggestion get rid of tv in waiting area. Noisy and irritating. I Very friendly efficient service for scheduled oii change. Also adjusted side window Suggestion get rid of tv in waiting area. Noisy and irritating. If you need to have tv on put on something like HGtv. Note many people read books check smart phones work or think about things. Why interfere with that? More

Excellent Service The staff was wonderful. They squeezed me in to ensure I was able to get a new tire in a timely manner before my trip. Great service. The staff was wonderful. They squeezed me in to ensure I was able to get a new tire in a timely manner before my trip. Great service. More

Service review The staff was Very friendly, helpful and professional. I loved receiving the video from the service department about my car. I will definitely return The staff was Very friendly, helpful and professional. I loved receiving the video from the service department about my car. I will definitely return for future service More

Great experience Rick, Jerry and Chris where super helpful and kind, never trying to hard sale me or be pushy, unlike other dealerships I visited. Overall great experi Rick, Jerry and Chris where super helpful and kind, never trying to hard sale me or be pushy, unlike other dealerships I visited. Overall great experience. More