Back

Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

Directions

By Type

Showing 1,311 reviews

January 22, 2020

One of the best experience I’ve ever had at a car dealership! They took their time to make sure I understood all aspects of my new car. Walked out working or should I say driving. Thanks- jb More

by jeffb11
Recommend Dealer
Yes
Employees Worked With
Tom Deering, AJ Jamshidi, Lauren Garza
Jan 22, 2020 -

Capistrano Mazda responded

Hi Jeff, It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

January 21, 2020

Capo Mazda was great to work with Capistrano Mazda was fantastic to work with - they took care of me like I've been coming there for years - very happy with the treatment i received . More

by danshalaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena, Alex Hernandez
Jan 21, 2020 -

Capistrano Mazda responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

January 21, 2020

Everything went perfect. The staff was friendly, knowledgeable, and Helpful. They did what they said they would. The car was ready, the paperwork was as we discussed ahead of time. I would recommend More

by amesdjian
Recommend Dealer
Yes
Employees Worked With
Diego Blakely, AJ Jamshidi
Jan 21, 2020 -

Capistrano Mazda responded

Thank you for your business and for this review. We're happy to hear Diego and AJ were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

January 20, 2020

Recent service Alex was extremely helpful and knowledgeable about my car. Her customer service is impeccable. Love coming here to get my car serviced! Thank you More

by SARAHJANE_LOVEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jan 20, 2020 -

Capistrano Mazda responded

Hi Sarah, Thank you for your business and for this review. We're happy to hear Alex was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

January 16, 2020

great customer service Great friend;u service, quick and on time, great customer service. Highly recommend Capistrano Mazda for anything related to Mazda. Thank you for al More

by cmchaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jan 16, 2020 -

Capistrano Mazda responded

Thank you for your great review! We're delighted that your service was so satisfactory and we will do our best to keep up the good work. Kate

January 15, 2020

Capistrano Mazda is the BEST! The team was extremely helpful with getting my airbag recall taken care of. They let me take a loaner car while my car was being serviced - must menti More

by KATHLEENJOHNSON989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena, Alex Hernandez
Jan 15, 2020 -

Capistrano Mazda responded

Thank you, Kathleen, for sharing your thoughts about your Service experience with our dealership. We appreciate your business and hope to see you again soon! Kate

January 14, 2020

Rick was the most knowledgeable salesman out of the 12 I interacted with across all the makes and models for a midsize SUV in San Diego North County and San Bernardino. I had a couple of questions about the More

by tuckersbeach09
Recommend Dealer
Yes
Employees Worked With
Paul Clark, AJ Jamshidi, Rick Katz
Jan 14, 2020 -

Capistrano Mazda responded

It's fantastic to hear that Rick provided you with great customer service while assisting you with your new CX9 purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Mazda! Kate

January 14, 2020

Great service while being in a super comfy waiting area! The very comfortable waiting area with TV, WiFi, snacks and water bottles. The service was fast and of high quality. I will definitely setup the next More

by payam_prz
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu, Lou Bastiaans, Edward Rodriguez , Cyrena Morena, Alex Hernandez, Paige Salmon
Jan 14, 2020 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, we're happy to hear you enjoyed the snacks, and we hope to see you again! Kate

January 13, 2020

Great service experience! From service advisor to mechanic’s video of my vehicle and what need to be serviced. Thumbs up to all and thanks to Cyrena for being extra sensitive to my timing issues on t More

by BCSC54
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu, Cyrena Morena
Jan 13, 2020 -

Capistrano Mazda responded

Thank you very much for your review. It is great to hear that Cyrena was able to provide excellent service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrao Mazda! Kate

January 13, 2020

Great experience Very efficient, friendly and delivered as promised. Really like the video by the mechanic. Don't usually use dealerships for service, but I may chec More

by sean57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jan 13, 2020 -

Capistrano Mazda responded

Hello Sean- Thank you so much for your five star review of our service department. We're very glad that you liked the mechanic's video. We hope to see you again when your car needs servicing. Sincerely, Kate

...
46
...