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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

January 28, 2020

I only use Capistrano Mazda for my car. I was impressed with Alex the Service Writer She was very professional & friendly, answered all my questions. More

by JOANROFINOT
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jan 28, 2020 -

Capistrano Mazda responded

Hi Joan, Thank you for sharing your experience with us! We're happy to hear Alex was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Kate

January 28, 2020

professional experienced professional and friendly they tried to do everything right and succeeded i have gotten two vehicles from them and i live fifty mile More

by mitchellshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch, Kevin Dooris, AJ Jamshidi
Jan 28, 2020 -

Capistrano Mazda responded

Thank you for letting us know what a great job AJ and Marcin did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that Capistrano Mazda is a place where everyone is treated fairly. Thank you for your loyalty. Kate

January 28, 2020

5,000 mile service Excellent service and attention. All questions and concerns were addressed and I was particularly impressed by the service video I received and the i More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely, Cyrena Morena
Jan 28, 2020 -

Capistrano Mazda responded

Hi Marcia, Thank you so much for the 5-star review of Capistrano Mazda. We are so happy we could help you keep enjoying your Mazda CX-30! Kate

January 27, 2020

45,000 mile miata service and minor work and oil change I have been dealing with car dealerships for service for almost 50 years. My experience with capistrano mazda not only has been the finest, but there More

by DKULICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jan 27, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cyrena and our team, and we look forward to working with you again. Kate

January 26, 2020

Purchase 2020 Mazda CX5 Rick Katz was a pleasure to work with. He was very helpful and answered all our questions. Gave us plenty of time to make our decison with none of th More

by mmelilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
Jan 26, 2020 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear Rick was able to take great care of you. We are pleased to hear that he could match you up with a new Mazda CX5. We truly appreciate your feedback! Kate

January 24, 2020

Took my vehicle for oil change/tire rotation service. Capo Mazda was professional and quick to successfully service my vehicle. Technicians were tentative and even sent me a video of my inspection! More

by mikerigby19
Recommend Dealer
Yes
Employees Worked With
Edward Rodriguez
Jan 24, 2020 -

Capistrano Mazda responded

Hi Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kate

January 24, 2020

Absolutely amazing I had just bought this car a few days ago and the service department went above and beyond to make sure that I was happy with it start to finish. Fro More

by JAILYNT25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Marcin Paluch, Cyrena Morena
Jan 24, 2020 -

Capistrano Mazda responded

Thank you so much for this great 5-star review! It is wonderful to hear that you had such an outstanding experience here at Capo Mazda. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime and look forward to seeing you again! Kate

January 23, 2020

Great experience! Had a wonderful experience and stress free. Everyone was very knowledgeable and answered all my questions. The whole process went quickly and smoothly More

by TCRIDERMASSAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Rick Katz, Cyrena Morena, Alex Hernandez
Jan 23, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review of our service area! We are always happy to serve you and hope to work with you again in the future. Kate

January 23, 2020

Continually Pleased Service department is very accommodating and easy to work with. Ensures good communication and status of the work being performed. Always have a car More

by sfgetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jan 23, 2020 -

Capistrano Mazda responded

Thank you for your business and for this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

January 23, 2020

2019 Miata RF Had a good experience. Everyone was very friendly and answered all my questions. The whole process went quickly and smoothly.I'm happy with my new Mia More

by halvernaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Forouz Mohisefat
Jan 23, 2020 -

Capistrano Mazda responded

Thank you so much for choosing Capistrano Mazda! Congrats on your new 2019 Miata RF purchase, and let us know if we can be of any more assistance! Kate

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