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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

January 29, 2020

Lauren responded quickly to my email and sent me a video of the 2017 CX5 Grand Touring Sport AWD that I was interested in. I've never seen that done before. She was great in answering any questions I had an More

by lizvasquez14
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, AJ Jamshidi, Lauren Garza
Jan 29, 2020 -

Capistrano Mazda responded

Liz, Thank you so much for choosing Capistrano Mazda! Congrats on your new 2017 Mazda CX-5 purchase, and let Lauren or the team know if we can be of any more assistance! Kate

January 29, 2020

smooth and easy the overall experience was positive and all interactions treated me with respect and value. I would highly recommend the dealership for purchase or se More

by tbarnes100
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Diego Blakely, AJ Jamshidi
Jan 29, 2020 -

Capistrano Mazda responded

We are glad to hear you had such a great experience working with our team and will be sure to pass along your praise to the service department team. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Capistrano Mazda, we thank you for choosing to make us a part of your family! Kate

January 29, 2020

Came in with 08 CX7 & 17 CX5 - Came out with 2 2020's. Our Son opted for a Deep Crystal Blue CX5 Grand Touring. So not to be outdone, we went for the Soul Red Crystal Grand Touring. The new show room and s More

by jr26
Recommend Dealer
Yes
Employees Worked With
Kevin Dooris, Forouz Mohisefat
Jan 29, 2020 -

Capistrano Mazda responded

Thank you so much for choosing our dealership! We are happy to hear that Forouz could put you and your son in a Touring of your choice. Congrats on both your new purchases and let us know if we can be of any more assistance! Kate

January 29, 2020

Super Easy I had a very positive experience with the dealership. I was looking in to buying a Mazda for over a year and got exactly what I wanted at a great pric More

by nick@planetbravo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, Kevin Dooris
Jan 29, 2020 -

Capistrano Mazda responded

Hello Nick, Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Whitney. Enjoy your new Mazda and please let us know if we can ever help you in the future. Kate

January 29, 2020

Mazda 3 new car purchash Rick Katz was very helpful and went to great lengths to provide me with exactly what I wanted. I would recommend this dealership and would use th More

by KayVerity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Rick Katz
Jan 29, 2020 -

Capistrano Mazda responded

Hi Kay, Thank you for letting us know what a great job Rick did answering your questions and finding you a vehicle that was just the right fit! We pride ourselves on our great customer service and that our dealership is a place where everyone is treated fairly. We appreciate your recommendation and look forward to working with you again. Kate

January 28, 2020

Great experience, knowledgable Staff! Jerry was very knowledgable and helpful regarding our CX-5 purchase. We had a very relaxed test drive and then he walked us through the steps to snag More

by AE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark, Jerry Aydemir
Jan 28, 2020 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear Jerry was able to take great care of you and listen to all of your needs. We truly appreciate your feedback. Enjoy your Mazda CX-5! Kate

January 28, 2020

Always a great experience at Capo Mazda! Cyrena is always professional and friendly. I brought my car in early, and they accommodated nicely. They did a good job on the car wash as well. More

by raychelogburn
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jan 28, 2020 -

Capistrano Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Cyrena and the team, and please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Capo Mazda! Kate

January 28, 2020

This is my second Capo Mazda purchase I live in San Diego and travel to Capo for both my purchase and service. Happy to see that Moe is still there and AJ who was my salesman last time is More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris del Campo, Moe Afzal, Diego Blakely, Rick Katz
Jan 28, 2020 -

Capistrano Mazda responded

Thank you for choosing Capo Mazda! It's great to know that Moe, Diego and Chris provided such a positive experience. We hope you're enjoying your new vehicle and we are always here to help in any way possible! Kate

January 28, 2020

Addressed my concerns Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I wil More

by KSJCREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bastiaans, Cyrena Morena
Jan 28, 2020 -

Capistrano Mazda responded

Thank you so much for this great review! We're glad that Cyrena was such a great help with your service experience. We look forward to working with you in the future. Kate

January 28, 2020

I had a great experience here buying my new car. Everyone was very accomodating to what i was looking for and worked with me to buy my new car! Big shout out to Jerry for everything! He is so awesome More

by doubleo.olivia
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Jerry Aydemir
Jan 29, 2020 -

Capistrano Mazda responded

Olivia, Thank you so much for choosing our dealership! We are pleased to hear that you had a 5-star experience working with Jerry and our team. Congrats on your new purchase, and let us know if we can be of any more assistance! Kate

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