Capistrano Mazda

Overall good expieriance. But would not take anything off MSRP, although the expieriance was positive because the personel were pleasant to work with I will likely shop elsewhere in the future. I asked if we MSRP, although the expieriance was positive because the personel were pleasant to work with I will likely shop elsewhere in the future. I asked if we got any free oil changes as part of a new car purchase. The employee said,” we’re not allowed to give anything for free” combining the refusal to reduce the car price from mars and no oil changes makes me think the car dealership owner is cheap. And/or we got taken on our car purchase. I wish I would have done better research. Tuttle click offers over $1000 off the same exact model we puchased. Shame on me I guess for not doing my homework, but that just mean I will not shop at this store anymore especially because we asked if they could take anything off and they said no More

Service writer was friendly, knowledgeable and professional. Most important; the car was ready when she said it would be! The Service Department was easy to locate and the interior was modern, op professional. Most important; the car was ready when she said it would be! The Service Department was easy to locate and the interior was modern, open and inviting ...not dingy and run down like some dealerships. The waiting area was also very nice. More

I found everyone at the dealership to be very helpful, friendly and positive . I had pretty much set my mind on a more affordable trim level of the new CX 30 but was offered and accepted a higher trim le friendly and positive . I had pretty much set my mind on a more affordable trim level of the new CX 30 but was offered and accepted a higher trim level at the same price. I have many a extra features to enjoy. More

As always, premium service with a great staff Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra words. More

Love the new building. Very welcoming. Getting to hear see and hear via via from the mechanic. The waiting area is comfortable. I like the customer service see and hear via via from the mechanic. The waiting area is comfortable. I like the customer service More

Dirty car and no one ever called You have to do a lot of the work yourself with this service center. Poorly managed service center. Plus my car was filthy when I got it back. You have to do a lot of the work yourself with this service center. Poorly managed service center. Plus my car was filthy when I got it back. More

The servicemen at Mazda were wonderful. They did my car The servicemen at Mazda were wonderful. They did my car in the time they said they would. My Mazda runs smoothly...... I love my Mazda The servicemen at Mazda were wonderful. They did my car in the time they said they would. My Mazda runs smoothly...... I love my Mazda More

Excellent Service I had a great experience purchasing a car from Capistrano Mazda. The service was impeccable and the salesman, Rick, made the experience fun and stress I had a great experience purchasing a car from Capistrano Mazda. The service was impeccable and the salesman, Rick, made the experience fun and stress free. Cannot recommend Capistrano Mazda enough! More

Great customer service means when an error occurs (in this case some information was overlooked) the provider not only quickly corrects the error, but they also give you an incentive to come back. Capis this case some information was overlooked) the provider not only quickly corrects the error, but they also give you an incentive to come back. Capistrano Mazda provided me with outstanding customer service & I highly recommend them. More

ALWAYS a positive experience! I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive fr I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive from the maintenance department. From setting up an appointment to the care my car receives; it is all performed with excellence. More