Capistrano Mazda
San Juan Capistrano, CA
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Diego really helped me get what I wanted. I asked lots of questions and he was very helpful and patient in answering them. Would definitely recommend this dealership! questions and he was very helpful and patient in answering them. Would definitely recommend this dealership! More
Excellent service in every way Capistrano Mazda is about service. They make the whole process easy so that you don't feel like putting off maintenance. Plus the cars are so depend Capistrano Mazda is about service. They make the whole process easy so that you don't feel like putting off maintenance. Plus the cars are so dependable! Highly recommend!!! More
Great Service My third visit, its been so easy to both schedule and perform the necessary maintenance. Being a new vehicle, which I am so happy with, its been only My third visit, its been so easy to both schedule and perform the necessary maintenance. Being a new vehicle, which I am so happy with, its been only schedule service. But, that has been easy and affordable. I will continue to get my service done here, very pleased overall. My daughter also has a Mazda, and she's been very happy with the service. More
Customer Service at its BEST I'm so impressed with Capistrano Mazda as they met every deliverable they promised us and then some. Lou B understands how to deal with customers and I'm so impressed with Capistrano Mazda as they met every deliverable they promised us and then some. Lou B understands how to deal with customers and made our (my wife and me) experience truly the best service we've ever experienced. In fact, we recently had an interaction with Capistrano Nissan that was so horrific that after this service I told my wife we will never have another Nissan! Every step of the way, Capistrano Mazda has it down to a science. Even the billing process is simple as we received texts with updates and when the vehicle was ready a link was set to pay the bill on-line so there was no waiting period to pick the car up. Just walk in and get the keys. LOVED our experience! More
everyone is so pleasant and helpful- i have had nothing but amazing experiences with mazda and will continue to use them in the future! thank you! but amazing experiences with mazda and will continue to use them in the future! thank you! More
Thank you for doing the 30k service on my Mazda6, the service rep Cyrena was very courteous and the video the mechanic shared was cool to see the issues with the car. service rep Cyrena was very courteous and the video the mechanic shared was cool to see the issues with the car. More
My wrench light came on and I called the dealership in the morning and they were able to fit me in the same afternoon. I just needed an oil change and they also took care of a recall. My car was finished the morning and they were able to fit me in the same afternoon. I just needed an oil change and they also took care of a recall. My car was finished in a timely manner and even washed. Cyrena provided excellent customer service and the vibe in the service department is so calm and I am always greeted immediately when I walk in the door. Great job 😄 More
awesome as usual usual amazing service - ready for me at appointed time, professional and courteous, and extremely fair and honest - refreshingly pleasant experience l usual amazing service - ready for me at appointed time, professional and courteous, and extremely fair and honest - refreshingly pleasant experience like no other dealer ive had work done at- my service rep (cyrena) was incredibly helpful and pleasant More
Stress Free!!! From the very first contact Forouz Mohisefat made me feel I was in good hands and the experience turned from being stressful to stress free!!!! From the very first contact Forouz Mohisefat made me feel I was in good hands and the experience turned from being stressful to stress free!!!! More
Excellent experience. Friendly and helpful Lauren and Moe were great ! they made this sale easy and the experience hassle free. Lauren even called me the next day to make sure I was doing ok Lauren and Moe were great ! they made this sale easy and the experience hassle free. Lauren even called me the next day to make sure I was doing ok with all the features of my new car. Would highly recommend them More