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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

February 11, 2020

Diego really helped me get what I wanted. I asked lots of questions and he was very helpful and patient in answering them. Would definitely recommend this dealership! More

by teri.gibbs
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Diego Blakely
Feb 11, 2020 -

Capistrano Mazda responded

Thank you, Teri! We appreciate your business and look forward to helping you with any questions or future vehicle needs . It's a pleasure to know that Diego provided you with such excellent assistance. We hope to see you again! Kate

February 11, 2020

Excellent service in every way Capistrano Mazda is about service. They make the whole process easy so that you don't feel like putting off maintenance. Plus the cars are so depend More

by MRSROSEBARN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Moreno
Feb 11, 2020 -

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda! Kate

February 10, 2020

Great Service My third visit, its been so easy to both schedule and perform the necessary maintenance. Being a new vehicle, which I am so happy with, its been only More

by vtxrkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat, Alex Hernandez
Feb 10, 2020 -

Capistrano Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback on your service experience at Capistrano Mazda! Kate

February 09, 2020

Customer Service at its BEST I'm so impressed with Capistrano Mazda as they met every deliverable they promised us and then some. Lou B understands how to deal with customers and More

by HUGHB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bastiaans
Feb 09, 2020 -

Capistrano Mazda responded

Hi Hugh, We are very happy to hear Luo provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Kate

February 09, 2020

everyone is so pleasant and helpful- i have had nothing but amazing experiences with mazda and will continue to use them in the future! thank you! More

by mandi.law19
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Paul Clark, Diego Blakely, Jerry Aydemir
Feb 09, 2020 -

Capistrano Mazda responded

Mandi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

February 08, 2020

Thank you for doing the 30k service on my Mazda6, the service rep Cyrena was very courteous and the video the mechanic shared was cool to see the issues with the car. More

by shah.alam
Recommend Dealer
Yes
Employees Worked With
Edward Rodriguez , Cyrena Morena
Feb 09, 2020 -

Capistrano Mazda responded

Thank you, Shah! Quality customer service is always our number one priority so we're happy to hear that Cyrena met your expectations. Thank you for choosing Capistrano Mazda. We look forward to having you as one of our valued customers for many more years to come! Kate

February 07, 2020

My wrench light came on and I called the dealership in the morning and they were able to fit me in the same afternoon. I just needed an oil change and they also took care of a recall. My car was finished More

by roadbikelady
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Feb 07, 2020 -

Capistrano Mazda responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that Cyrena and the service team met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

February 07, 2020

awesome as usual usual amazing service - ready for me at appointed time, professional and courteous, and extremely fair and honest - refreshingly pleasant experience l More

by DKULICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Feb 09, 2020 -

Capistrano Mazda responded

We are very happy that Cyrena provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

February 05, 2020

Stress Free!!! From the very first contact Forouz Mohisefat made me feel I was in good hands and the experience turned from being stressful to stress free!!!! More

by albatrujillo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
Feb 05, 2020 -

Capistrano Mazda responded

Hi! Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are delighted to hear Forouz was able to assist you without any undue stress. Enjoy your new vehicle! Kate

February 05, 2020

Excellent experience. Friendly and helpful Lauren and Moe were great ! they made this sale easy and the experience hassle free. Lauren even called me the next day to make sure I was doing ok More

by sharnadoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Lauren Garza
Feb 05, 2020 -

Capistrano Mazda responded

Thank you! Thank you for sharing your review! It's a pleasure to know that Lauren and Moe provided you with such excellent assistance. We hope to see you again! Kate

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