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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

February 21, 2020

Great service, always! It's always a great experience. Since day 1 that I've been bringing my cars to Capistrano Mazda, Cyrena has always been on top of things and a pleasu More

by asmorris100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat, Cyrena Morena
Feb 21, 2020 -

Capistrano Mazda responded

We are very happy to hear that Cyrena has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Capistrano Mazda! Kate

February 17, 2020

Everything was great. Information was smoothly relayed about what needed to be done to auto. The service department video that was sent to me was a nice touch. Everyone was helpful and kind. More

by TODDSAUTNER
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Feb 17, 2020 -

Capistrano Mazda responded

Hi Todd, Thank you so much for your excellent review! I am glad to hear you had such a great experience. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Capistrano Mazda, we thank you for choosing to make us a part of your family! Kate

February 17, 2020

Personal, Professional and Truly Care I felt that they TRULY had my best interest in mind and worked the best deal possible for me! This is the fourth car in the last year that either my f More

by christina.kouns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, AJ Jamshidi, Forouz Mohisefat, Cyrena Morena
Feb 17, 2020 -

Capistrano Mazda responded

Christina, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're thrilled to hear that Forouz has been so helpful to you and your family. We look forward to seeing you again and hope that you are enjoying your new Mazda! Kate

February 17, 2020

Found a gem of a salesman in Rick Katz. Real honest guy. Capistrano Mazda did well when they hired this great and good guy. Not once did my blood pressure go up unlike other dealerships. I went up there all More

by ajvc82703
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Moe Afzal, AJ Jamshidi, Rick Katz
Feb 17, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience working with Rick to be a positive one. We hope you enjoy your new vehicle, and please don't hesitate to reach out if you need anything else. Kate

February 14, 2020

Great Service! The prices and service at this Mazda Service Center are very good. I will be back to use them every time. And your car comes back clean!! More

by ROBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Feb 15, 2020 -

Capistrano Mazda responded

Hi Robin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

February 13, 2020

My sales people, Rick and Forouz, were super nice and not pushy at all. They are always willing to go out of their way to make sure the customer is happy. The dealer is also very nice. Bought another car fro More

by gweeks22
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Forouz Mohisefat, Rick Katz, Alex Hernandez
Feb 13, 2020 -

Capistrano Mazda responded

Hi, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Rick and Farouz. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate

February 13, 2020

My dealings with Capistrano Mazda has honestly been the best dealership experience I’ve ever had bar none. I was helped by Whitney Bowen who went above and beyond in getting me the EXACT car I wanted. The More

by mel
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Moe Afzal, Whitney Bowens
Feb 13, 2020 -

Capistrano Mazda responded

Hi Mel, Thank you so much for your excellent review! We are so glad that Whitney had the opportunity to work with you and that you found your experience with Capistrano Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Kate

February 13, 2020

Thanks Gabe! Gabe worked with me on pricing the service that I needed to make it affordable; also honored his original quote even though there was a discrepancy on More

by schenwong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Munoz
Feb 13, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad Gabe was able to assist you. Please don't hesitate to reach out if you need anything else. Kate

February 13, 2020

When I was looking for a car at Mazda dealers, I came back to purchase my CX5 at Capistrano (and I live in anaheim!) because of the professional treatment and expertise! Kudos too Rick Katz who sold me More

by Shasha9056
Recommend Dealer
Yes
Employees Worked With
Gabriel Munoz, Rick Katz
Feb 13, 2020 -

Capistrano Mazda responded

Thank you Shasha! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

February 12, 2020

Great experience buying a new Mazda! Easy and fair lease purchase process. Rick and Moe were very helpful and made me feel like a VIP! I love my new Mazda CX5! More

by adonaldson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Rick Katz
Feb 13, 2020 -

Capistrano Mazda responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick and Moe met your expectations with a fair and easy lease process. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

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