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Capistrano Mazda
San Juan Capistrano, CA
1,317 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,317 reviews
February 27, 2020
Service was great! My advisor Cyrena was friendly and explained everything to me perfectly. This was my second time speaking with her and she provided awesome customer service. explained everything to me perfectly. This was my second time speaking with her and she provided awesome customer service. More
by ANGELIQUEMARTINEZ00
Verified CustomerEmployees Worked With
February 27, 2020
Perfect Bought my car at Capistrano Mazda almost two years ago. The dealership is clean, they have friendly staff, a comfortable waiting area with water and Bought my car at Capistrano Mazda almost two years ago. The dealership is clean, they have friendly staff, a comfortable waiting area with water and snacks provided. Great customer service always!! More
by Stranded Hiker
February 26, 2020
Best and friendly dealership I've ever go to. Ben is the salesman that helped me to purchase my MX5, thanks again Ben. I would like to come back for another car if Im in the market again. Thank you Capistra salesman that helped me to purchase my MX5, thanks again Ben. I would like to come back for another car if Im in the market again. Thank you Capistrano Mazda. More
by andrewdinh1992
Employees Worked With
Ben, AJ Jamshidi
February 25, 2020
Great Service! Visiting Capistrano Mazda is always a pleasant experience. Cyrena made sure I understood everything that needed to be done to my vehicle and she kindl Visiting Capistrano Mazda is always a pleasant experience. Cyrena made sure I understood everything that needed to be done to my vehicle and she kindly answered all my questions. I loved the feature that sends me a video from the technician showing me what needs to be done to my vehicle. Overall, this dealership provides great customer and technical service! More
by roxzoom
Employees Worked With
February 25, 2020
Alex was very professional and helpful...I’m in and out..discrepancies of CX5 were fixed and Whitney will mail the missing parts to me out..discrepancies of CX5 were fixed and Whitney will mail the missing parts to me More
by loujotz4
Employees Worked With
Whitney Bowens, Alex Hernandez
February 24, 2020
Love Mazda! We had a wonderful experience at Mazda. Such a smooth transition. The service we received was awesome. Whitney was our sales rep. She was very att We had a wonderful experience at Mazda. Such a smooth transition. The service we received was awesome. Whitney was our sales rep. She was very attentive and knowledgeable. She got us the car we wanted and such a short time period. We couldn't be happier. Our finance guy was great too. So friendly and explained everything in detail. We're very happy with Mazda and we love the car we got, which was the Mazda CX9 Touring. Beautiful car and great company! More
by amurashko.ngs
Employees Worked With
Whitney Bowens, AJ Jamshidi
February 21, 2020
Great service, always! It's always a great experience. Since day 1 that I've been bringing my cars to Capistrano Mazda, Cyrena has always been on top of things and a pleasu It's always a great experience. Since day 1 that I've been bringing my cars to Capistrano Mazda, Cyrena has always been on top of things and a pleasure to work with. I would definitely recommend the dealership and will be coming back, be it for service or when my leases are up and it's time to look at new cars. More
by asmorris100
February 17, 2020
Everything was great. Information was smoothly relayed about what needed to be done to auto. The service department video that was sent to me was a nice touch. Everyone was helpful and kind. about what needed to be done to auto. The service department video that was sent to me was a nice touch. Everyone was helpful and kind. More
by TODDSAUTNER
Employees Worked With
February 17, 2020
Found a gem of a salesman in Rick Katz. Real honest guy. Capistrano Mazda did well when they hired this great and good guy. Not once did my blood pressure go up unlike other dealerships. I went up there all Capistrano Mazda did well when they hired this great and good guy. Not once did my blood pressure go up unlike other dealerships. I went up there all the way from San Diego too if that suggests anything. More
by ajvc82703
February 17, 2020
Personal, Professional and Truly Care I felt that they TRULY had my best interest in mind and worked the best deal possible for me! This is the fourth car in the last year that either my f I felt that they TRULY had my best interest in mind and worked the best deal possible for me! This is the fourth car in the last year that either my family or friends have bought a car through Forouz Mohisefat. More
by christina.kouns
