Capistrano Mazda
San Juan Capistrano, CA
Filter Reviews by Keyword
By Type
Showing 1,311 reviews
Had an amazing experience with Whitney and the team down at Capistrano Mazda. They went above and beyond to make sure I was taken care of, even after I drove away with my new car! Definitely have to check o at Capistrano Mazda. They went above and beyond to make sure I was taken care of, even after I drove away with my new car! Definitely have to check out this spot! More
Not dishonest but also not telling the whole truth Whitney is overall really great. She would answer questions well most of the time but sometimes would deflect a. direct question by explaining somethi Whitney is overall really great. She would answer questions well most of the time but sometimes would deflect a. direct question by explaining something else if she thinks it may not be helpful for selling. So make sure she gives a clear answer to your questions. And for important negotiation, it may be good to take recordings and rephrase in indisputable statements, so she is accountable for what she said. More
Rick and Whitney were awesome throughout the test drive and purchase process! It had been years since I purchased a new car, and I was very pleased with the low-key nature and stress-free attitude at Capis and purchase process! It had been years since I purchased a new car, and I was very pleased with the low-key nature and stress-free attitude at Capistrano Mazda. Thank you for an extremely positive purchase experience! I am enjoying my new CX-5. Kudos! More
Service was great! My advisor Cyrena was friendly and explained everything to me perfectly. This was my second time speaking with her and she provided awesome customer service. explained everything to me perfectly. This was my second time speaking with her and she provided awesome customer service. More
Perfect Bought my car at Capistrano Mazda almost two years ago. The dealership is clean, they have friendly staff, a comfortable waiting area with water and Bought my car at Capistrano Mazda almost two years ago. The dealership is clean, they have friendly staff, a comfortable waiting area with water and snacks provided. Great customer service always!! More
Jerry was easy to work with,making sure we got everything we wanted in our new CX5 Grand Touring edition. Before we drove out of the dealership Jerry spent time going through all of the cars capabilities. He we wanted in our new CX5 Grand Touring edition. Before we drove out of the dealership Jerry spent time going through all of the cars capabilities. He also schedule an appointment for us to return the dealership to answer any questions We took advantage of that and came back to make sure we were taking full advantage of the cars capabilities. More
Best and friendly dealership I've ever go to. Ben is the salesman that helped me to purchase my MX5, thanks again Ben. I would like to come back for another car if Im in the market again. Thank you Capistra salesman that helped me to purchase my MX5, thanks again Ben. I would like to come back for another car if Im in the market again. Thank you Capistrano Mazda. More
Alex was very professional and helpful...I’m in and out..discrepancies of CX5 were fixed and Whitney will mail the missing parts to me out..discrepancies of CX5 were fixed and Whitney will mail the missing parts to me More
Great Service! Visiting Capistrano Mazda is always a pleasant experience. Cyrena made sure I understood everything that needed to be done to my vehicle and she kindl Visiting Capistrano Mazda is always a pleasant experience. Cyrena made sure I understood everything that needed to be done to my vehicle and she kindly answered all my questions. I loved the feature that sends me a video from the technician showing me what needs to be done to my vehicle. Overall, this dealership provides great customer and technical service! More
Love Mazda! We had a wonderful experience at Mazda. Such a smooth transition. The service we received was awesome. Whitney was our sales rep. She was very att We had a wonderful experience at Mazda. Such a smooth transition. The service we received was awesome. Whitney was our sales rep. She was very attentive and knowledgeable. She got us the car we wanted and such a short time period. We couldn't be happier. Our finance guy was great too. So friendly and explained everything in detail. We're very happy with Mazda and we love the car we got, which was the Mazda CX9 Touring. Beautiful car and great company! More