Capistrano Mazda

2020 Miata RF GT + Ben Deming = SMILES FOR MILES!!! SMILES for MILES are plastered from ear to ear on my face! This has not just been an EPIC car buying experience, but one of the most glorious memories SMILES for MILES are plastered from ear to ear on my face! This has not just been an EPIC car buying experience, but one of the most glorious memories I’ll have in my lifetime! I bought my first 1999 Miata, Xena Warrior Princess, twenty-two years ago from my local dealership here in San Diego. She’s been an amazing daily driver since then! However, this past year, she’d finally started showing signs that she was ready for retirement as my primary vehicle. When I found out that the online rumors about the 2020 Miata RF Grand Touring editions having red leather interiors as an option were true, I knew that Xena WP finally had a worthy successor! For the 2020 Miata RF GT in snowflake white pearl mica/red nappa leather, knowing that I would also keep this next car long term, I was willing to special order it from the Mazda factory through my local dealership in San Diego at full MSRP, and wait several months for it to arrive. Capo Mazda had the car newly listed on their website at their “smileage rate,” which at that time was $2K under MSRP. I reached to ask what they would charge to deliver the car from San Juan Capistrano to San Diego, and Ben Deming quickly responded to me that they could either deliver it the next day/day of my choice at no charge, or they would happily pay for my train ticket from SD to SJC if I wanted to come up and drive it down myself since we were having such beautiful weather. WOW, just WOW!!! I wasn’t planning on financing, but Moe Afzal offered me the ten year extended warranty at a discount and 0.9% interest. My first Miata was obviously a keeper, and with Moe thoroughly answering all of my many questions and providing detailed PDF documentation about the coverage, I was able to make a fully informed decision of “Yes, please!” Tom Deering was also diligent about checking in and making sure I knew he was directly available to help throughout the entire process. Because of Ben and Moe’s great care, I didn’t need Tom’s help, but it was reassuring to know he was there. My original/main contact, Ben Deming, is an absolute ROCKSTAR, and personally “white glove” delivered my stunning 2020 Miata RF GT in "sparkling, iridescent unicorn white"/red nappa leather to my doorstep in San Diego the next day at no charge. During my time with Ben, I had his full attention for the several hours that he spent reviewing/signing paperwork with me in my living room, then driving both my 1999 Miata and the new 2020 Miata RF GT to Sunset Cliffs for a scenic photo shoot with both cars, and THEN training on/setup of all of the features of the new car with a gorgeous ocean view. Ben Deming is highly professional, friendly, courteous, authentic, enthusiastic, and with his “joie de vivre,” it is impossible to resist yourself bursting with “smiles for miles” from the inside out! Ben has a great passion/respect for the Miata philosophy of “Jinba Ittai,” as well as Mazda’s fascinating legacy in general. The pleasure of having Ben help create and share in this experience with me is something I very much appreciate and will never forget. Ben has gone above and beyond, even after the sale, to make this not just a wonderful car buying experience, but what will be a fondly cherished experience of my lifetime! After twenty two years since my last car purchase, Ben Deming and the Capo Mazda team had my brand new 2020 Miata RF GT’s steering wheel in my hands within a couple days. They made it so easy, such a magical, serendipitous experience, and it’s just the beginning! Thank you so much, and KEEP BEING AWESOME, Ben and Capo Mazda! ZOOM ZOOM!!! More

Foruz was very helpful with the whole process The dealership was clean and everybody was very helpful. I would recommend Foruz to any one I know. I love the car and they were very helpful. The dealership was clean and everybody was very helpful. I would recommend Foruz to any one I know. I love the car and they were very helpful. More

nail in tire Brought my car in for 10,000 mile service. They discovered a nail in one tire. I would have suggested to fix it for free (turker does, and i didnt bu Brought my car in for 10,000 mile service. They discovered a nail in one tire. I would have suggested to fix it for free (turker does, and i didnt buy the car there) It would have created much more positive advertising for the small amount it would have cost you. I'll have to make a special trip to Tucker this week. More

Excellent customer service and actual care . The staff really make efforts to insure a wonderful experience. Well done . I want to acknowledge...Cyrena at service and Jerry at sales. Thank you . really make efforts to insure a wonderful experience. Well done . I want to acknowledge...Cyrena at service and Jerry at sales. Thank you . More

Best dealership ever! This is an absolutely gorgeous showroom! The staff is all top-notch. I worked with Forouz and loved everything about her. She is so kind, patient an This is an absolutely gorgeous showroom! The staff is all top-notch. I worked with Forouz and loved everything about her. She is so kind, patient and knowledgeable. She is a definite asset to the dealership and I would recommend her to anyone! More

Very professional and on time service Great and timely updates along the whole process. The inspection review video was very helpful as was the over-all communication! Cyrena and Edward we Great and timely updates along the whole process. The inspection review video was very helpful as was the over-all communication! Cyrena and Edward were very professional! More

Too much paper. They should copy what online dealers are doing. They literally had to fill out paperwork by hand. It’s 2020. Also I am repeated customer, doing everything from scratch is annoying. Took 2.5 doing. They literally had to fill out paperwork by hand. It’s 2020. Also I am repeated customer, doing everything from scratch is annoying. Took 2.5 hours just for paperwork and I skipped the sales pitch of the finance department. More

CX-9 buying experience Great experience w/ Rick Katz buying a new Mazda CX9. I shopped around quite a bit on the phone and swiftly dismissed dealers who: 1) weren't giving Great experience w/ Rick Katz buying a new Mazda CX9. I shopped around quite a bit on the phone and swiftly dismissed dealers who: 1) weren't giving the best price based on my research 2) didn't respond promptly or genuinely 3) gave that slick salesman/woman vibe or weren't friendly/nice 4) didn't have the car in stock but said "they could get it" Cap Mazda gave me the price I was looking for and had the car I wanted. Also, Rick was someone I felt comfortable buying from and that's really why I gave him my business. More

Installed apple play The very best service and the nicest employees. They were looking out for my best interest in regards to the installation of the apple play and rep The very best service and the nicest employees. They were looking out for my best interest in regards to the installation of the apple play and replaced my screen for no extra charge. Great job💯 More

Friendly, efficient service. Easy and pleasant experience having my car serviced. The provided Uber service to and from the dealership was great and better than a shuttle. having my car serviced. The provided Uber service to and from the dealership was great and better than a shuttle. More