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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,317 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,317 reviews

June 04, 2020

We experienced Great customer service.Our tech was very We experienced Great customer service. Our tech was very informative and professional. It just confirms that we made the right choice in choosing Maz More

by nicole.tranberg
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jun 05, 2020 -

Capistrano Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Kate

June 04, 2020

My daughter, my wife and I have all leased a Mazda here over the past 6 years (cx-3, cx-5 and m3. We are all happy with the service we received as the dealership grew. More

by fconsadori
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate

June 04, 2020

Whitney was fantastic to work with throughout the car purchasing process. She was very patient and supportive. AJ and Rick were very helpful also in answering all my questions. More

by LUNALAGUNAS
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens, AJ Jamshidi
Jun 05, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate

June 02, 2020

Great service, they we’re ready for my car when I arrived and were extremely pleasant. Provided excellent explanations for all needed repairs. Would recommend them. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

May 27, 2020

Won me over I had been in touch with a few other Dealerships much closer to me and the SJC Dealer was the only one that was patient, friendly and most of all will More

by neatlovinoside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens
May 27, 2020 -

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda, we hope you enjoy your new CX5! Kate

May 26, 2020

Excellent experience!!! Excellent buying experience!! No pressure environment. Easygoing. Forouz is amazing, very patience, kind and professional. Everyone is friendly a More

by Vanessa YC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Capistrano Mazda responded

Thank you, Vanessa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Forouz provided a positive experience. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

May 24, 2020

I requested a quote online! It was super simple and easy. When I walked in I felt very welcomed. Over all great experience And I love my new car More

by morganarzich
Recommend Dealer
Yes
Employees Worked With
Other Employees : Whitney Bowens, AJ Jamshidi
May 25, 2020 -

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

May 24, 2020

The BEST buying experience!! Easygoing, no pressure environment. Great deals available here! This was our second purchase and Marcin is as good as it gets! More

by larryvladic
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Capistrano Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Marcin and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate

May 20, 2020

great service people! Best Service ever! everyone in the service department acknowledged me with welcoming smile and hello right away, a lot of nice attention. Made me feel More

by FREDMACH555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo
May 20, 2020 -

Capistrano Mazda responded

Thanks for sharing, Fred, your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

May 18, 2020

Capistrano Mazda is a “Top notch dealer”. Very impressed with their people an there dealership. Why go anywhere else... Great price, great service, great people!!! More

by partyof60
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi, Lauren Garza
May 18, 2020 -

Capistrano Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

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