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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

June 09, 2020

I absolutely adore all the wonderfully friendly staff I have dealt with through the years you have been in San Juan Capistrano. Thank you for your kindness and professionalism ‼️We are a Mazda family. We More

by FOREVERYOUNG1948
Recommend Dealer
Yes
Employees Worked With
Rick Katz, Alex Hernandez
Jun 10, 2020 -

Capistrano Mazda responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And it's awesome that you were able to tour the factory! Kate

June 08, 2020

I could not ask for greater customer service! Accommodating. Flexible. Understanding; Responsive; reasonable prices. I will be a customer for life!! And no pressure at More

by r4investing
Recommend Dealer
Yes
Employees Worked With
The manager. The finance manager. All, Forouz Mohisefat
Jun 09, 2020 -

Capistrano Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

June 05, 2020

Capo Mazda was so quick to finish my car service and the staff was so friendly (as always). You all make it so easy and stress free every time. More

by Nicole D
Recommend Dealer
Yes
Employees Worked With
Rachel in customer service
Jun 07, 2020 -

Capistrano Mazda responded

Nicole, It's great to hear that Rachel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

June 05, 2020

oil change I had my oil changed in and out in about 1 hour Very pleased the staff was very nice and friendly Good experience will be back More

by brothersandamother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jun 07, 2020 -

Capistrano Mazda responded

Hello, Thank you for taking the time to share your thoughts on working with Cyrena and our team. We're glad to hear we delivered such a great experience! Kate

June 04, 2020

We experienced Great customer service.Our tech was very We experienced Great customer service. Our tech was very informative and professional. It just confirms that we made the right choice in choosing Maz More

by nicole.tranberg
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jun 05, 2020 -

Capistrano Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Kate

June 04, 2020

My daughter, my wife and I have all leased a Mazda here over the past 6 years (cx-3, cx-5 and m3. We are all happy with the service we received as the dealership grew. More

by fconsadori
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat, Cyrena Morena
Jun 05, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate

June 04, 2020

Whitney was fantastic to work with throughout the car purchasing process. She was very patient and supportive. AJ and Rick were very helpful also in answering all my questions. More

by LUNALAGUNAS
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Whitney Bowens, AJ Jamshidi, Rick Katz
Jun 05, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate

June 02, 2020

Great service, they we’re ready for my car when I arrived and were extremely pleasant. Provided excellent explanations for all needed repairs. Would recommend them. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jun 03, 2020 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

May 27, 2020

Won me over I had been in touch with a few other Dealerships much closer to me and the SJC Dealer was the only one that was patient, friendly and most of all will More

by neatlovinoside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Whitney Bowens, Paul Clark
May 27, 2020 -

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda, we hope you enjoy your new CX5! Kate

May 26, 2020

Excellent experience!!! Excellent buying experience!! No pressure environment. Easygoing. Forouz is amazing, very patience, kind and professional. Everyone is friendly a More

by Vanessa YC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
May 26, 2020 -

Capistrano Mazda responded

Thank you, Vanessa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Forouz provided a positive experience. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

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