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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

June 26, 2020

Excellent service! Everyone was a professional! My wife and I are very happy we chose this dealership! Thank you Capistrano Team! We really appreciated the thorough follow up and attention to detail! More

by mblackmer1965
Recommend Dealer
Yes
Employees Worked With
Tom Deering, AJ Jamshidi, Forouz Mohisefat, Kate Bolstad
Jun 28, 2020 -

Capistrano Mazda responded

Thank you so much for choosing Capistrano Mazda! We appreciate your business. Please let us know if we can be of any more assistance! Kate

June 23, 2020

No pressure with selecting and purchasing my new Mazda. I had been researching crossovers, in the market for a new vehicle, Capistrano Mazda was most definitely the most amicable, fair, and welcoming. I co More

by Virginia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark, Ben Deming
Jun 23, 2020 -

Capistrano Mazda responded

Thank you, Virginia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

June 22, 2020

Outstanding Remote Mazda6 Grand Touring Purchase Experience From start to finish, our new 2020 MY Mazda6 Grand Touring purchase experience was smooth, fast, easy and fully met our expectations. Firstly, we had More

by calvarez410s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Marcin Paluch, Paul Clark, Kevin Dooris
Jun 23, 2020 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate

June 20, 2020

Thanks to Cyrena and Hector for job well done. Purchased and installed wipers for Mazda RX8, and replaced battery under warranty on same. Cordial, quick an efficient. More

by classicjimjenkins
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu, Cyrena Morena
Jun 21, 2020 -

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

June 16, 2020

Another positive experience at Capistrano Mazda We took our SUV into Capistrano Mazda (where we originally bought the vehicle) for the 50K service and as always, they took care of us. Alex did a gre More

by TimCurtin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jun 16, 2020 -

Capistrano Mazda responded

It has been a pleasure serving you, Tim. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

June 16, 2020

Great Service I used a lease broker and everything was ready to go when I got there. I did have to wait a while because the previous customer was late. The only s More

by tgreenblatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, Paul Clark
Jun 16, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate

June 15, 2020

Totally awesome. Best experience when buying a car I have ever had. Great people from top to bottom. I would recommend this dealer to anyone. More

by tweld
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Paul Clark, Ben Deming
Jun 16, 2020 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

June 15, 2020

Car Purchase I was very pleased with all the assistance provided by sales team during my recent car purchase experience. From the sales team to the finance manager More

by mokimball
Recommend Dealer
Yes
Employees Worked With
Paul Clark, Jerry Aydemir
Jun 16, 2020 -

Capistrano Mazda responded

Thanks for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate

June 13, 2020

Very good experience buying new car Rick was very friendly and very helpful. While negiotiating the actual price is never fun, it was much better than what I've experienced in the past More

by david.shear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark, Forouz Mohisefat, Rick Katz
Jun 14, 2020 -

Capistrano Mazda responded

Thanks, David, for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

June 09, 2020

The people are very helpful and friendly. Cyrenna greeted us and thanked us for being on time for our 9am appt. She made us feel that our car was in good hands. Thank you! More

by Archie
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat, Cyrena Morena
Jun 09, 2020 -

Capistrano Mazda responded

Hello Archie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

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