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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

June 27, 2020

excellent customer service always a great experience at Capistrano Mazda -easy to schedule my appointment and great customer service - everyone very informative & communicative! More

by bought a new car -very happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jun 28, 2020 -

Capistrano Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Cyrena here at Capistrano Mazda. Kate

June 27, 2020

World Class Service Great service department and always a warm and friendly place to go. Cyrena goes above and beyond with the service she provides and is always friendly More

by ryan64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jun 28, 2020 -

Capistrano Mazda responded

Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

June 27, 2020

Great STaff I went to Capistrano Mazda to buy a car I had seen on line. I was helped by Forouz who was AMAZING!!! She was super helpful, knowledgeable about the More

by chuckcervera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark, Forouz Mohisefat
Jun 28, 2020 -

Capistrano Mazda responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Kate

June 27, 2020

Every time I go to this dealer, whether it is to buy a car or have service done, they always go above and beyond to make sure you are happy. Cyrena was helpful and made sure I was satisfied from beginning More

by gweeks22
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jun 28, 2020 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda. Your feedback and rating mean a lot to us. We're glad Cyrena was able to help and we hope to see you again Kate

June 26, 2020

In and Out in No Time I had a morning service appointment and was sitting in a comfortable waiting area for only an hour, and then I was on my way. Everything went smooth a More

by sgrimson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jun 26, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

June 26, 2020

Quick Full-Service I was glad that my service was quick, thorough and safe even amongst Covid. The video walk through of my car being worked on was a nice touch and help More

by VICTORIA.TURKICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu, Cyrena Morena
Jun 26, 2020 -

Capistrano Mazda responded

Victoria, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

June 26, 2020

Good Experience They do everything to please the customer. Well done! I find this place to be friendly and helpful. I will continue to use them--they know what they a More

by pallenob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jun 26, 2020 -

Capistrano Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Kate

June 26, 2020

Jerry in sales was friendly and very helpful! The process was easy and painless. Would recommend this dealership to anyone in the process of buying More

by Devynheite
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Jerry Aydemir
Jun 28, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kate

June 26, 2020

Grand Experience Service outstanding from beginning to end of transaction, If I am alive in 3 years will most likely Lease another Mazda. Everyone I dealt with was out More

by fschneider72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Marcin Paluch, Kevin Dooris
Jun 28, 2020 -

Capistrano Mazda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Mazda! Kate

June 26, 2020

This is my 2nd lease with Capistrano Mazda and I have always had a positive experience. Forouz did a wonderful job of making the leasing experience fun and effortless. I'm very appreciative. More

by Satisfied
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Forouz Mohisefat
Jun 28, 2020 -

Capistrano Mazda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

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