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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,317 Reviews
Welcome to Capistrano Mazda, the home of Smileage Guaranteed!® and the only Mazda Retail Evolution Facility in Orange County! Capo Mazda is the sister store to Capistrano Volkswagen and has just recently opened for business in October 2015 to bring more fun and excitement with the Mazda brand in South Orange County! Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We're very excited to break ground on our new Mazda Evolution Facility toward the end of 2016! If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata and soon to be added new Mazda MX-5 Miata RF - then you've come to the right place! Capo Mazda prides itself on being the "un-dealer" with several unique dealership features. Not only do we pride ourselves on creating a unique, fun and knowledgeable environment, but our staff cares to provide you with as much Smileage as possible when you visit Capo Mazda! Ask us about Smile 'N Go, complimentary routine maintenance for your 1st year of ownership in any new Mazda model - exclusively at Capistrano Mazda! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need.If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,317 reviews

July 08, 2020

Needed to do eckbond I arrived and I was taken care Needed to do eckbond I arrived and I was taken care immediately. They order a Lyft for me to go back home and as soon the car was ready they called More

by merquiaga1
Recommend Dealer
Yes
Employees Worked With
Paige Salmon
Jul 08, 2020 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

July 08, 2020

Helpful, kept me informed. Ready when needed. Our service rep kept us informed and let us know additional recommended work and costs. Very helpful. Car was ready sooner than expected even with add More

by LESLIEBEAU777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jul 29, 2020 -

Capistrano Mazda responded

Hi Leslie, Thank you for your review! We appreciate your business and our team looks forward to serving you again soon! Kate

July 07, 2020

Great Very educated about the features of the car. Very patient Checked in with us for a service appointment. Had the car ready and speedy service on purch More

by mel7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens
Jul 07, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate

July 06, 2020

Exceptional Customer Experience! This is the 2nd Mazda I have gotten from Capistrano Mazda and I will never go anywhere else! Tom and Marcin created an exceptional customer buying ex More

by Genamonroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Capistrano Mazda responded

Thank you so much for your wonderful review! We are thrilled that Tom and Marcin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate

July 03, 2020

Great friendly service I enjoying going in to the mazda dealership to get my car serviced the staff there is always so friendly and nice. Every time I go in I make sure I se More

by alas.eridan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2020 -

Capistrano Mazda responded

Thank you for your review and kind words for Cyrena! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

July 03, 2020

Outstanding Service Cyrena Morena took car of us when we had a serious problem with our CX-5. A courtesy car was provided for as long as needed and the communication with More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Capistrano Mazda responded

Hi Bob, Thank you for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

July 02, 2020

Always a pleasure to have my car serviced there. I do wish a courtesy car was available as I travel up from Fallbrook then go to my sons house to watch the grandkids Uber was offered but this does leave More

by georgewightman
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Capistrano Mazda responded

Hi George, Thank you for the kind words for our service department! We look forward to sharing your comments with them, and please don't hesitate to let us know if we can be of further assistance. Kate

July 02, 2020

Great Running car M car was very clean inside and out. It is a verily new car so it should not have any issues with it . I really love my car with all the new techno More

by Ally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Capistrano Mazda responded

Hi Ally, Thank you for your business and this review, Ally! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

July 01, 2020

maintenance service All went smoothly checking in for maintenance service appointment. I received a curtesy call that my car was finished before time quoted. Overall, g More

by mistyl.walker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Capistrano Mazda responded

Thank you so much, Misty, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

June 30, 2020

I love this dealership! Everyone is very nice and very helpful. This is my 2nd Mazda purchase. I will never go anywhere else . Thank you Capistrano Mazda 😁 More

by Deb23
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Jul 01, 2020 -

Capistrano Mazda responded

It has been a pleasure serving you, Deb. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

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