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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,317 Reviews
Welcome to Capistrano Mazda, the home of Smileage Guaranteed!® and the only Mazda Retail Evolution Facility in Orange County! Capo Mazda is the sister store to Capistrano Volkswagen and has just recently opened for business in October 2015 to bring more fun and excitement with the Mazda brand in South Orange County! Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We're very excited to break ground on our new Mazda Evolution Facility toward the end of 2016! If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata and soon to be added new Mazda MX-5 Miata RF - then you've come to the right place! Capo Mazda prides itself on being the "un-dealer" with several unique dealership features. Not only do we pride ourselves on creating a unique, fun and knowledgeable environment, but our staff cares to provide you with as much Smileage as possible when you visit Capo Mazda! Ask us about Smile 'N Go, complimentary routine maintenance for your 1st year of ownership in any new Mazda model - exclusively at Capistrano Mazda! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need.If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,317 reviews

July 16, 2020

The people who helped us from the mgr, sales to accounting were all cordial, accommodating, helpful and honest. We weren’t sure of what we wanted to do but they put us all at eased that we ended up More

by tessa22
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Deming
Jul 17, 2020 -

Capistrano Mazda responded

Hello Tessa, Thank you for your business and this review. It's wonderful to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you and let us know if we can be of further assistance. Kate

July 16, 2020

This dealership is great all sale counselors are friendly and are willing to help find the right vehicle with the right price that you can afford More

by Ricardo Esquivel
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi, Paige Salmon
Jul 17, 2020 -

Capistrano Mazda responded

Hello Ricardo, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

July 16, 2020

Excellent and friendly service I will definitely recommend to all my friends and family. Lou Bastiaans was very helpful and professional. My car was not only serviced but returned w More

by GDIAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Capistrano Mazda responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

July 15, 2020

What is this, an essay? I needed some warranty work done and they got it done, including some extra recalls that I didn’t know about More

by MARCGVACCARO
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Capistrano Mazda responded

Hello, Thank you for taking the time to share your thoughts on working with our team at Capistrano Mazda. Please let us know if we can be of any more assistance! Kate

July 15, 2020

Highly recommend I highly recommend Capo Mazda and Diego specifically as a sales rep. I had a great experience purchasing my new 2020 CX-5 and experienced nothing but More

by jeremyschultheiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Capistrano Mazda responded

Hello Jeremy, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate

July 11, 2020

This is the FOURTH TIME WE HAVE BROUGHT Our 2017 This is the FOURTH TIME WE HAVE BROUGHT Our 2017 Mazda 3 IN FOR A LEAKING WINDSHIELD WIPER FLUID CONTAINER. It is already OUT again! More

by DOUGPARKS2003
Recommend Dealer
No
Employees Worked With
Hector Arvizu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Capistrano Mazda responded

We are very sorry that you had a negative experience with us. This must be very frustrating for you to have to come back and still not have your windshield wiper fluid container fixed. Would it be possible to have someone from our management team reach out to you to discuss? If so, please email us below with your information and we will get back to you immediately. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Kate customerservice@capovwmazda.com

July 09, 2020

Prompt and proper receiving by Alex.. Pandemic prevention protocol implemented to detail, makes us customers feel very safe. Service performed timely plus full service report card, the co More

by HERU_H
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jul 10, 2020 -

Capistrano Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

July 08, 2020

Service appointment experience Considering the Covid19 situation, the team scheduled and handled my scheduled service appointment well... Social distancing was well planned etc., (L More

by johnsobczak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Capistrano Mazda responded

Hi John, Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate

July 08, 2020

Forouz was very nice and helpful with no pressure buy. She went out of her way to sent emails on how to use some features on the car we purchased. thank you! More

by karinalova
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Capistrano Mazda responded

Hi Karina, Thank you for your review and kind words for Forouz! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

July 08, 2020

Pleasnt and professional The management of the dealership is totally professional. The staff reflect the attitude of their leaders. Sales associates are pleasant and caring . More

by joe_mcmyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Willenborg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Jul 29, 2020 -

Capistrano Mazda responded

Hi Joe, Thank you for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

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