Capistrano Mazda

Prompt and proper receiving by Alex.. Pandemic prevention protocol implemented to detail, makes us customers feel very safe. Service performed timely plus full service report card, the co Pandemic prevention protocol implemented to detail, makes us customers feel very safe. Service performed timely plus full service report card, the complementary car wash was an added bonus. More

Forouz was very nice and helpful with no pressure buy. She went out of her way to sent emails on how to use some features on the car we purchased. thank you! She went out of her way to sent emails on how to use some features on the car we purchased. thank you! More

Pleasnt and professional The management of the dealership is totally professional. The staff reflect the attitude of their leaders. Sales associates are pleasant and caring . The management of the dealership is totally professional. The staff reflect the attitude of their leaders. Sales associates are pleasant and caring . No haggling, no negative comments about brands or dealerships. Just good people More

Needed to do eckbond I arrived and I was taken care Needed to do eckbond I arrived and I was taken care immediately. They order a Lyft for me to go back home and as soon the car was ready they called Needed to do eckbond I arrived and I was taken care immediately. They order a Lyft for me to go back home and as soon the car was ready they called me and ordered a Lyft to take me to the dealer to pick up my car. More

Helpful, kept me informed. Ready when needed. Our service rep kept us informed and let us know additional recommended work and costs. Very helpful. Car was ready sooner than expected even with add Our service rep kept us informed and let us know additional recommended work and costs. Very helpful. Car was ready sooner than expected even with additional work on top of the 60,000 mile service. More

Service appointment experience Considering the Covid19 situation, the team scheduled and handled my scheduled service appointment well... Social distancing was well planned etc., (L Considering the Covid19 situation, the team scheduled and handled my scheduled service appointment well... Social distancing was well planned etc., (Loved the music being shared throughout). Thank you More

Great Very educated about the features of the car. Very patient Checked in with us for a service appointment. Had the car ready and speedy service on purch Very educated about the features of the car. Very patient Checked in with us for a service appointment. Had the car ready and speedy service on purchase. More

Exceptional Customer Experience! This is the 2nd Mazda I have gotten from Capistrano Mazda and I will never go anywhere else! Tom and Marcin created an exceptional customer buying ex This is the 2nd Mazda I have gotten from Capistrano Mazda and I will never go anywhere else! Tom and Marcin created an exceptional customer buying experience for my family and I! They went above and beyond to get the car I wanted. If you are on the market for a Mazda YOU have to go see Tom and Marcin! More

Great friendly service I enjoying going in to the mazda dealership to get my car serviced the staff there is always so friendly and nice. Every time I go in I make sure I se I enjoying going in to the mazda dealership to get my car serviced the staff there is always so friendly and nice. Every time I go in I make sure I set up an appointment with Cyrena, she is so helpful and always makes sure to explain what my car needs before any work gets done. More

Outstanding Service Cyrena Morena took car of us when we had a serious problem with our CX-5. A courtesy car was provided for as long as needed and the communication with Cyrena Morena took car of us when we had a serious problem with our CX-5. A courtesy car was provided for as long as needed and the communication with service was the best. I can't say enough other than 5 Star all the way More