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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

August 14, 2020

Alex was very helpful in getting our Mazda 3 repaired. It was out of warranty but she managed to get the service covered because we had low miles. Thank you! More

by MIKE306
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Aug 15, 2020 -

Capistrano Mazda responded

Mike, thank you for your business and this review! We're happy to hear that Alex and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

August 13, 2020

On time, always kept informed of progress and a great overall experience. Good value too. Friendly clean dealership that is really trying to maintain a high standard. Well done More

by mfeibush
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Aug 15, 2020 -

Capistrano Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

August 12, 2020

I'm consistently pleased with the service and salespeople at Capistrano Mazda. Nice ambiance to the showroom, free coffee and chips, and friendly folks! I would (and have) recommended this dealership to ever More

by PilotDoug
Recommend Dealer
Yes
Employees Worked With
Rick Katz, Cyrena Morena
Aug 13, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

August 12, 2020

A great car at a great price! Clean, knowledgeable and low pressure. I did find a small defect, a loose bumper reflector, but it was repaired for free at the dealership close to my More

by cngeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, AJ Jamshidi, Ben Deming
Aug 13, 2020 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate

August 11, 2020

Efficient delivery of hard to get trailer hitch and bike rack including installation. Vehicle service was completed at the time promised. Loaner car provided was appreciated. More

by SJMORABITO
Recommend Dealer
Yes
Employees Worked With
Alex, Alex Hernandez
Aug 12, 2020 -

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

August 10, 2020

Purchase was super easy and never felt pressured to buy. They were quite accommodating with the test drive. I'm loving my new Mazda Cx30 More

by miguel_mara
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Lauren Garza
Aug 10, 2020 -

Capistrano Mazda responded

Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

August 10, 2020

Best prices and people The salesperson, Rick Katz, was very attentive, very informative, very professional and very accommodating. He took the time to explain all elements More

by rhburnham2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Rick Katz
Aug 10, 2020 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Kate

August 07, 2020

Great service! On time, gave me a loaner which was unexpected, finished quickly, and no surprises with service or billing. I was very happy with the whole experience. More

by KB
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Aug 09, 2020 -

Capistrano Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

August 06, 2020

Overall good service The folks at the Capistrano Mazda dealership have always been professional and helpful. We are always satisfied with the service they provide us. Ou More

by frank.fossati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Aug 07, 2020 -

Capistrano Mazda responded

Hi Frank and Connie, thank you for your wonderful review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

August 05, 2020

Above and Beyond Experience When I first came to Forouz, I was not looking to purchase or lease. I was just looking to test drive a used Mazda 6 to see in which direction I wante More

by Cesarm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
Aug 06, 2020 -

Capistrano Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Forouz here at Capistrano Mazda. Kate

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