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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,316 Reviews
Welcome to Capistrano Mazda, the home of Smileage Guaranteed!® and the only Mazda Retail Evolution Facility in Orange County! Capo Mazda is the sister store to Capistrano Volkswagen and has just recently opened for business in October 2015 to bring more fun and excitement with the Mazda brand in South Orange County! Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We're very excited to break ground on our new Mazda Evolution Facility toward the end of 2016! If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata and soon to be added new Mazda MX-5 Miata RF - then you've come to the right place! Capo Mazda prides itself on being the "un-dealer" with several unique dealership features. Not only do we pride ourselves on creating a unique, fun and knowledgeable environment, but our staff cares to provide you with as much Smileage as possible when you visit Capo Mazda! Ask us about Smile 'N Go, complimentary routine maintenance for your 1st year of ownership in any new Mazda model - exclusively at Capistrano Mazda! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need.If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,316 reviews

October 01, 2020

We just purchased a 2018 Mazda CX-9 CPO from Capistano Mazda. It was a great experience. Marcin and Whitney really took care of us. No pressure from either of them. they were very informative and answered More

by bobamigoprint
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens
Oct 01, 2020 -

Capistrano Mazda responded

It's fantastic to hear, Bob, that Marcin and Whitney provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Mazda! Kate

September 30, 2020

Ask for Rick - he is amazing. As is AJ Jamshidi from the finance department. Professional treatment from start to finish from everyone. A great experience. More

by KClassen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Sep 30, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick, AJ, and our team, and we look forward to working with you again. Kate

September 30, 2020

Excellent support through the process by the sales rep Marcin Palach. AJ in finance was very efficient in the handling of the paperwork and the questions about the finance options More

by Dmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Sep 30, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Kate

September 30, 2020

Just a few days ago I had a very pleasant experience purchasing my new 2020 CX-5 GTR at Capistrano Mazda. Rick was very informative, patient and personable, if you’re looking to purchase a new Mazda go More

by LaWilson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Sep 30, 2020 -

Capistrano Mazda responded

Thank you for your business and for this review. We're happy to hear that Rick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

September 30, 2020

Rick is the best! I really enjoyed working with and hope to be able to recommend him to other people so they can also experience an easy car purchasing experience. More

by crystali_blue
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate

September 28, 2020

I'm very very pleased with all the team at Capistrano Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recome More

by LETTYGO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez
Sep 29, 2020 -

Capistrano Mazda responded

Thank you for your review and kind words for Cyrena! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

September 27, 2020

I communicated with several dealerships searching for a new car, but Capo Mazda easily outpaced the others. From beginning to the end of the process, Rick was the ultimate professional: honest, friendly, More

by TK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Capistrano Mazda responded

Hello, TK, Thanks for sharing your thoughts about your experience working with Rick here at Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

September 26, 2020

My experience was great! Lauren Franco was extremely helpful and professional. She answered all our questions and made the process enjoyable. Would definitely refer our friends and family and repurchase More

by mbk4ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Franco , Lauren Garza
Sep 27, 2020 -

Capistrano Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Lauren here at Capistrano Mazda. Kate

September 25, 2020

I had a great car buying experience with Jerry. I bought the car online and he delivered it to my driveway and took the time to explain the different features of the vehicle. It couldn't have been easier. More

by ldelmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Aydemir
Sep 26, 2020 -

Capistrano Mazda responded

Thank you so much for your wonderful review! We are thrilled that Jerry had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate

September 24, 2020

in and out quick fantastic service> competitive pricing with the piece of mind of servicing at the dealer. comfortable waiting area. Drove down from LA as I knew it was going to be great. More

by lennoncreative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Sep 24, 2020 -

Capistrano Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

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