Back

Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

Directions

By Type

Showing 1,311 reviews

October 05, 2020

I love this dealership! Excellent service and environment. You dont have to wait too long but it's still a nice place to wait! Thank you! More

by andrewvincentwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley? , Marcin Paluch, Rick Katz
Oct 05, 2020 -

Capistrano Mazda responded

Thank you, Andrew, for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

October 05, 2020

Forouz was very friendly, accommodating, and helpful. I like the improvements Mazda made in the Mazda3. Very comfortable dealer and loved how everyone was socially distanced and wearing masks. More

by RANCIMO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, AJ Jamshidi, Forouz Mohisefat
Oct 05, 2020 -

Capistrano Mazda responded

Here at Capistrano Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kate

October 04, 2020

Rick and the capistrano mazda team are awesome. I had done plenty of research before going in, and he still had new things to teach me! Very professional and kind. Thanks Rick! More

by svisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Rick Katz
Oct 05, 2020 -

Capistrano Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

October 02, 2020

Forouz was one of the best sales associates I have worked with. Very friendly, knowledgable, and personable. Cyrena in the service department was extremely helpful in solving a part issue and Hector did a gr More

by TERIFRANCIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu, Forouz Mohisefat, Cyrena Morena
Oct 04, 2020 -

Capistrano Mazda responded

Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

October 02, 2020

Fantastic experience! Whitney was great! It took a lot less time than I thought. I think most of the time was spent teaching me how to operate a car of this decade. More

by tpginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, AJ Jamshidi
Oct 04, 2020 -

Capistrano Mazda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

October 01, 2020

We just purchased a 2018 Mazda CX-9 CPO from Capistano Mazda. It was a great experience. Marcin and Whitney really took care of us. No pressure from either of them. they were very informative and answered More

by bobamigoprint
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, Marcin Paluch
Oct 01, 2020 -

Capistrano Mazda responded

It's fantastic to hear, Bob, that Marcin and Whitney provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Mazda! Kate

September 30, 2020

Ask for Rick - he is amazing. As is AJ Jamshidi from the finance department. Professional treatment from start to finish from everyone. A great experience. More

by KClassen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, AJ Jamshidi, Rick Katz
Sep 30, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick, AJ, and our team, and we look forward to working with you again. Kate

September 30, 2020

Rick is the best! I really enjoyed working with and hope to be able to recommend him to other people so they can also experience an easy car purchasing experience. More

by crystali_blue
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Katz
Sep 30, 2020 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate

September 30, 2020

Just a few days ago I had a very pleasant experience purchasing my new 2020 CX-5 GTR at Capistrano Mazda. Rick was very informative, patient and personable, if you’re looking to purchase a new Mazda go More

by LaWilson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, AJ Jamshidi, Rick Katz
Sep 30, 2020 -

Capistrano Mazda responded

Thank you for your business and for this review. We're happy to hear that Rick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

September 30, 2020

Excellent support through the process by the sales rep Marcin Palach. AJ in finance was very efficient in the handling of the paperwork and the questions about the finance options More

by Dmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch, AJ Jamshidi
Sep 30, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Kate

...
23
...