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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,315 Reviews
Welcome to Capistrano Mazda, the home of Smileage Guaranteed!® and the only Mazda Retail Evolution Facility in Orange County! Capo Mazda is the sister store to Capistrano Volkswagen and has just recently opened for business in October 2015 to bring more fun and excitement with the Mazda brand in South Orange County! Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We're very excited to break ground on our new Mazda Evolution Facility toward the end of 2016! If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata and soon to be added new Mazda MX-5 Miata RF - then you've come to the right place! Capo Mazda prides itself on being the "un-dealer" with several unique dealership features. Not only do we pride ourselves on creating a unique, fun and knowledgeable environment, but our staff cares to provide you with as much Smileage as possible when you visit Capo Mazda! Ask us about Smile 'N Go, complimentary routine maintenance for your 1st year of ownership in any new Mazda model - exclusively at Capistrano Mazda! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need.If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,316 reviews

October 21, 2020

It was a lovely experience. I was so glad that the staff seemed very COVID conscious while still warm and inviting. The service was fast and efficient! More

by morgan.holcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Capistrano Mazda responded

Hello Morgan! Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Kate at Capistrano Mazda

October 21, 2020

From start to finish, it was a great experience. Rick was knowledgeable, helpful and friendly. Paul and Tom were awesome too. Everyone offered their finest service. This was my first Mazda purchase and it pr More

by MABOW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Capistrano Mazda responded

Thank you for your business and this review. We're so happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you enjoy your new Mazda....zoom zoom Kate

October 19, 2020

I had a great experience. Cyrena was very helpful and friendly and made sure my car was ready on time. Everyone at the Service Department was very helpful. More

by Suzanne660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Capistrano Mazda responded

Thank you, Suzanne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

October 19, 2020

Marcin and AJ made the process so easy! They answered all my questions, listened to what I wanted, and explained everything. Marcin was easy to reach and even delivered the car for me. Next time I need More

by 3mpearce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Oct 19, 2020 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Marcin and AJ and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate

October 16, 2020

We had a great experience. Marcin was very helpful and did everything to ensure we got what we wanted.. This is our second car that we have worked with Marcin on and if he’s still available in 3 years wil More

by martinezbkm1996
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Capistrano Mazda responded

Thank you for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that Marcin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate

October 14, 2020

Hi. Rick helped us at the dealership. He was helpful and very patient as we considered various options before ultimately deciding on our Mazda 6. I appreciate his patience and I feel that he was a stra More

by amelia_diaz_4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Oct 14, 2020 -

Capistrano Mazda responded

Amelia and Andy, thanks for sharing your thoughts about your recent sales experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Kate

October 13, 2020

Diego has been very helpful in walking us through and answering all the questions we have about our new car. The dealership has also shown a willingness to correct certain cosmetic deficiencies we noted More

by pookiecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jaurequi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Capistrano Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda.Congratulations on your new vehicle! Kate

October 13, 2020

Everyone was kind and I felt honestly answered my questions. They were able to give me a loaner when my car took longer than expected. I would recommend this dealer highly. More

by LLSTILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Oct 14, 2020 -

Capistrano Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

October 13, 2020

Excellent Service. Ben customized a YouTube video of the car I wanted, and answered all my questions. thank you very much. I love my car. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Ben Deming
Oct 13, 2020 -

Capistrano Mazda responded

Sarah, Congratulations on your new vehicle! We are so glad that Ben had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate

October 13, 2020

The whole process was great! No pressure, professional and courteous. All around very positive experience. I would go here to buy my next vehicle that how impressed I was. More

by Jazbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate

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