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Capistrano Mazda

San Juan Capistrano, CA

4.7
1,314 Reviews
Welcome to Capistrano Mazda, the home of Smileage Guaranteed!® and the only Mazda Retail Evolution Facility in Orange County! Capo Mazda is the sister store to Capistrano Volkswagen and has just recently opened for business in October 2015 to bring more fun and excitement with the Mazda brand in South Orange County! Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We're very excited to break ground on our new Mazda Evolution Facility toward the end of 2016! If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata and soon to be added new Mazda MX-5 Miata RF - then you've come to the right place! Capo Mazda prides itself on being the "un-dealer" with several unique dealership features. Not only do we pride ourselves on creating a unique, fun and knowledgeable environment, but our staff cares to provide you with as much Smileage as possible when you visit Capo Mazda! Ask us about Smile 'N Go, complimentary routine maintenance for your 1st year of ownership in any new Mazda model - exclusively at Capistrano Mazda! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need.If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,314 reviews

November 13, 2020

Cyrena did an outstanding job in customer service and addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought More

by cathy.a360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens
Nov 30, 2020 -

Capistrano Mazda responded

Cathy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cyrena and Whitney met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

November 13, 2020

Overall great experience buying my MX-5 specially Marcin's approach. He did a great job making the experience easier. I did forgot to ask if I qualify for Mazda's military discount but that was my fa More

by ICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Nov 13, 2020 -

Capistrano Mazda responded

Thank you! We appreciate your business and Marcin looks forward to helping you with any questions on your new MX-5!. Thank you for choosing Capistrano Mazda. Kate

November 13, 2020

Capistrano Mazda is ALWAYS such a pleasant experience. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. More

by joanne.majoue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Capistrano Mazda responded

Joanne, Thank you! Diego, Cyrena, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

November 10, 2020

Very friendly, professional, courteous & caring service advisor She was very helpful & she knew what is the best for myself & my car Thank you very much More

by hamidk1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with Cyrena and our team. We're glad to hear we delivered such a great experience! Kate

November 10, 2020

Love this dealership. They offer a complete service package including an external car wash, The service representatives are helpful, professional and keep you informed on the status of your appointment More

by mlarkin48
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Capistrano Mazda responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

November 10, 2020

This was my first service experience at Capo Mazda…everything went great, the service advisors were friendly and accommodating and my service was done in a timely manner. Also, this is a very lo More

by risa.koppel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Nov 30, 2020 -

Capistrano Mazda responded

Risa, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

November 07, 2020

Free, so nice. Can’t complain; But not as Deluxe as advertised/expected. Don’t expect a Deluxe car wash; Only an external rinse. interior barely touched & requested time change on clock wasn’t don eit More

by aniamax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Nov 09, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, so we are disappointed to see that you weren't fully satisfied with your experience. We will share your comments with our team, and we hope you will give us another opportunity to serve you. Kate

November 06, 2020

Whitney was amazing! The whole process was simple and straightforward, and she went out of her way to ensure I test drove the cars I was interested in and broke down the differences between them. I didn' More

by Sierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens
Nov 07, 2020 -

Capistrano Mazda responded

Thank you! It has been a pleasure serving you, Sierra. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! We hope you enjoy your new car, Sierra. Kate

November 05, 2020

Excellent staff thank you all very much well be back again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff More

by WHALKE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez
Nov 06, 2020 -

Capistrano Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Kate

November 02, 2020

Ben was wonderful I had a terrible experience at Mazda Fontana and not great and loma linda this place was so great I drove almost 2 hours to get there Ben helped me for weeks over the phone and email and More

by mjlmakeup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ben Deming
Nov 02, 2020 -

Capistrano Mazda responded

Thank you! Here at Capistrano Mazda, customer satisfaction is our #1 priority. Ben and the team always do their best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kate

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