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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

November 24, 2020

Was well taken care of by Alex & Zander at the service desk...very professional and friendly. Nothing but positive experiences at both Capo VW & Mazda. A solid 10 at both. More

by FATBOYKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Avila & Zander ??, Alex Hernandez
Nov 24, 2020 -

Capistrano Mazda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

November 24, 2020

Everything from looking to purchasing the car went fast and efficient. My options were simple and affordable. Thanks Mazda, I love my new car from you. More

by sydsal18
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Rick Katz
Nov 24, 2020 -

Capistrano Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you continue to love your new Mazda! Kate

November 23, 2020

Great dealership! I recently purchased a 2018 Mazda CX-5 and I have been having a great time driving it around. I really liked our salesperson, Rick Katz. He made the whole experience comfortable and becaus More

by Lauryn Proctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
Nov 23, 2020 -

Capistrano Mazda responded

Thank you, Lauryn, for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Kate

November 23, 2020

Friendly staff.Seems helpful and communicate every step of the way. Flexible payment methods. Waiting areas are clean and comfortable.Servuce crew quite professional. Could do better with the pricing. More

by shauna_rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, Alex Hernandez
Nov 23, 2020 -

Capistrano Mazda responded

Shauna, Thank you for your business and this review. We're happy to hear Whitney, Alex, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

November 19, 2020

Dealership is friendly and truly cares about the customer. They often check in and update the client with monthly news letters. Appreciate their commitment to the customer More

by sflora0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Aydemir, Cyrena Morena
Nov 19, 2020 -

Capistrano Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

November 18, 2020

Great staff so friendly and helpful!! The dealership is just as beautiful as the cars! I will be sending friends or anyone interested in a Mazda! More

by ashley.verret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, Paul Clark
Nov 18, 2020 -

Capistrano Mazda responded

Ashley, Thank you so much for your wonderful review! We are thrilled that Whitney and Paul had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate

November 16, 2020

Friendly, great customer service, made the transaction painless. Even went above and beyond after the purchase to replace a tire a week after we bought. More

by Jzwahlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Franco, Tom Deering, Whitney Bowens, Paul Clark
Nov 17, 2020 -

Capistrano Mazda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future! Kate

November 13, 2020

Cyrena did an outstanding job in customer service and addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought More

by cathy.a360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, Hector Arvizu, Cyrena Morena
Nov 13, 2020 -

Capistrano Mazda responded

Cathy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cyrena and Whitney met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

November 13, 2020

Overall great experience buying my MX-5 specially Marcin's approach. He did a great job making the experience easier. I did forgot to ask if I qualify for Mazda's military discount but that was my fa More

by ICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Marcin Paluch, AJ Jamshidi
Nov 13, 2020 -

Capistrano Mazda responded

Thank you! We appreciate your business and Marcin looks forward to helping you with any questions on your new MX-5!. Thank you for choosing Capistrano Mazda. Kate

November 13, 2020

Capistrano Mazda is ALWAYS such a pleasant experience. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. More

by joanne.majoue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely, Cyrena Morena
Nov 13, 2020 -

Capistrano Mazda responded

Joanne, Thank you! Diego, Cyrena, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

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