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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

January 13, 2021

My wife always speaks highly of the service and support she gets from the dealer. I felt the car purchase was pain free, the staff was supportive, friendly and no pressure to buy. The car is beautiful an More

by jacknagata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, Diego Blakely, AJ Jamshidi
Jan 13, 2021 -

Capistrano Mazda responded

Jack, Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

January 11, 2021

This is my favorite dealership every time I come it is always super nice and clean and all the employees are super helpful. Even though my car was a little worse for wear, cyrena morena was super helpful More

by YIMJORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jan 11, 2021 -

Capistrano Mazda responded

It's great to hear that Cyrena was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

January 10, 2021

Thank you Jerry for everything you’ve done for me, I finally got my brand new dream car. You made sure to show me which car was best for me. This was the best experience I’ve ever had at any dealer! I h More

by christinagomez157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Aydemir
Jan 10, 2021 -

Capistrano Mazda responded

Christina, Thank you so much for your excellent review! We are so glad that Jerry had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your Mazda 3, and don't hesitate to reach out if you need anything else. Kate

January 09, 2021

Absolutely loved the staff! They are amazing people!! They helped me out so much thank you guys! Special thanks to Alex Hernandez for getting me in and out in a time manner More

by sharked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jan 10, 2021 -

Capistrano Mazda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again. Kate

January 07, 2021

Salesman was very helpful but seemed overwhelmed with customers. Took quite some time to get the paperwork done. But they’re always very polite and we do love our Mazda ‘s! More

by srmccabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
Jan 07, 2021 -

Capistrano Mazda responded

Congratulations on your new vehicle! We are so glad that Diego and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate

January 06, 2021

Absolutely loved the staff! They are amazing people!! They helped me out so much thank you guys! Special thanks to Rick, Tom and Paul for helping me buy my first car! More

by Destiny Warner Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Paul Clark, Rick Katz
Jan 07, 2021 -

Capistrano Mazda responded

Thank you, Destiny, We appreciate your business and appreciate comments like yours. Rick, Tom, and Paul look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

January 06, 2021

Buying a vehicle from Capistrano Mazda was handled professionally and efficiently. During this pandemic, Forouz Mohisefat made sure all was in order. Well done Forouz and team. More

by cwiliums
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
Jan 07, 2021 -

Capistrano Mazda responded

Thank you for taking the time to write this review and let us know how we are doing-especially with the ongoing pandemic. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Forouz and the Capistrano Mazda Team are glad to have you as a customer. Kate

January 04, 2021

My experience with this dealership is always good. It's near my home, the employees are courteous, professional, and greet you with a smile. Cyrena the service advisor is always there to help me schedule m More

by Pat Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jan 04, 2021 -

Capistrano Mazda responded

Pat, We appreciate your business, Cyrena and our team looks forward to serving you again soon! Kate

January 02, 2021

Excellent service. I have been coming here for years as well as buying my cars here. Cyrena Morena my service advisor and Hector Arvizu my service tech were very friendly and helpful. They even sent me a t More

by Extremely Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu, Cyrena Morena
Jan 03, 2021 -

Capistrano Mazda responded

Thank you for the kind words for Hector, Cyrena, and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

January 01, 2021

Cyrena communicates very well everything that's required. Makes it the best dealership experience. Before COVID, you had nice snacks and a comfortable lounge. Looking to a better 2021! More

by Awesome CX-5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jan 03, 2021 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Cyrena to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

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