Back

Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

Directions

By Type

Showing 1,311 reviews

January 26, 2021

Half a month ago, I bought the 2021 Mazda 6 touring here. Rick professionally helped complete the car purchase process. He is very friendly and professional. I definitely recommend him to buy a Mazda More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
Jan 26, 2021 -

Capistrano Mazda responded

Thank you so much for your kind words for Rick, and for taking the time to leave us this wonderful feedback! Kate

January 25, 2021

Excellent customer service and explained everything in detail about the car. I am convinced that they care about the customer. Thank you for doing a great job! More

by jherrera19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Jerry Aydemir
Jan 25, 2021 -

Capistrano Mazda responded

Thank you so much for choosing Capistrano Mazda! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate

January 24, 2021

Great service and fast and efficient. They were very helpful in figuring out my car issues and getting fixed. Always a pleasure getting mu car serviced. Thank you More

by SLBRINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alessandra hernandez, Alex Hernandez
Jan 24, 2021 -

Capistrano Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

January 22, 2021

Very helpful and super friendly. They made sure I was comfortable and aware of everything the entire time. They explained any questions I had and I never felt silly asking them anything. More

by KASIGOODWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Jan 22, 2021 -

Capistrano Mazda responded

Kasi, we are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Kate

January 21, 2021

Marcin was honest and informative and made the process a genuine pleasure. One of the best car-buying experiences I have ever had. Paul was also very responsive. More

by Mazda buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Marcin Paluch, Paul Clark
Jan 21, 2021 -

Capistrano Mazda responded

It's fantastic to hear that Marcin and Paul provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Capistrano Mazda! Kate

January 20, 2021

Im not ususally one to write reviews, but I had to show my appreciation for Otto Cedeno. I came by to look at a Mazda 3 hatch and he was super friendly, very knowledgeable on the product and was never push More

by Carlos A.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
Jan 20, 2021 -

Capistrano Mazda responded

Carlos, Thank you for taking the time to share your thoughts on working with Otto and our team. We're glad to hear we delivered such a great experience! Kate

January 19, 2021

Went in for a oil change and inspection. The team was flawless and friendly. I enjoyed my overall experience and will return happy to my next appointment at Mazda SJC More

by Jake Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena, Alex Hernandez
Jan 19, 2021 -

Capistrano Mazda responded

Thank you so much, Jake, for your kind words, and for taking the time to leave us this wonderful feedback! Kate

January 19, 2021

I live in Irvine and there is two mazda dealerships near me, and usually go there for routine services. Honestly all of the Mazda staffs are very nice and friendly. But I've just gotten the best offer and s More

by Amir Termehbaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Moe Afzal, Paul Clark, Forouz Mohisefat, Rick Katz
Jan 20, 2021 -

Capistrano Mazda responded

Thank you, Amir, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

January 17, 2021

Purchased our car from Rick Katz a week ago. I went in just to look at the CX-5 carbon edition and loved it. Rick was not pushy and great to work with. Went back later that evening and purchased the car More

by chocojanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Rick Katz
Jan 18, 2021 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new CX-5. We truly appreciate your feedback! Kate

January 15, 2021

Our sales person Rick was very nice and knowledgeable. Definitely will recommend Rick and this Mazda dealership to family and friends. Love our CX-5 More

by RaineyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Rick Katz
Jan 15, 2021 -

Capistrano Mazda responded

Rainey, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kate

...
15
...