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Capistrano Mazda
San Juan Capistrano, CA
1,312 Reviews
Welcome to Capistrano Mazda, the home of Smileage Guaranteed!® and the only Mazda Retail Evolution Facility in Orange County! Capo Mazda is the sister store to Capistrano Volkswagen and has just recently opened for business in October 2015 to bring more fun and excitement with the Mazda brand in South Orange County!
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We're very excited to break ground on our new Mazda Evolution Facility toward the end of 2016!
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata and soon to be added new Mazda MX-5 Miata RF - then you've come to the right place! Capo Mazda prides itself on being the "un-dealer" with several unique dealership features. Not only do we pride ourselves on creating a unique, fun and knowledgeable environment, but our staff cares to provide you with as much Smileage as possible when you visit Capo Mazda! Ask us about Smile 'N Go, complimentary routine maintenance for your 1st year of ownership in any new Mazda model - exclusively at Capistrano Mazda!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need.If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,312 reviews
January 25, 2015
Saved My Day My car broke down on a Saturday, had to get it towed to the nearest Mazda Dealership. They were closed and couldn't look until Monday but Freddy came My car broke down on a Saturday, had to get it towed to the nearest Mazda Dealership. They were closed and couldn't look until Monday but Freddy came up to my car as we were waiting to get picked up and said hold on, let me try something. He brought my car into the back, came back a few minutes later and said that he could have my car up and running in 15 minutes. He kept to his word! I was expecting to have my car days later, but instead got it fixed and running within 30 minutes of arriving and free of charge- on a Saturday! Very friendly place, willing to help you in any way possible. More
by Taylor
Employees Worked With
Freddy
August 18, 2010
I have been a regular customer for about two years, since I bought my Mazda speed3. I have had good experiences when dealing with Jayson The owner who works also in service department. I had a previous run i I bought my Mazda speed3. I have had good experiences when dealing with Jayson The owner who works also in service department. I had a previous run in with a female service manager who does not work there anymore. Now I have had a problem with the service manager Freddie, He was to call me back for an estimate for an engine mount replacement. I came in at 8:30 a.m. he said he would call me back later. I needed to pick up a part in the afternoon so I stopped in to ask him about my estimate as it was now 2:30pm and I did not hear from him. He said again I will have to get back to you. I looked around there are no other customers waiting in service area to be helped. He got rude with me and then I told him I think 6 hrs. was a long time for a simple estimate, I asked him if i needed to make an appointment to get an answer. I told him I wanted to talk to a manager he said go a head. I walked out and said never mind , I will find someone else to work on my car. He has always been kind of flip when ever I went in for an oil change, In the past I have ignored it, but at this point, I have had it with the attitude. I work with the public as I have my own business for the past 20 years, this is not reasonable customer service. More
by Poolmanbluesman
Employees Worked With
Fredie, service manager
