Back

Capistrano Mazda

San Juan Capistrano, CA

4.7
1,314 Reviews
Welcome to Capistrano Mazda, the home of Smileage Guaranteed!® and the only Mazda Retail Evolution Facility in Orange County! Capo Mazda is the sister store to Capistrano Volkswagen and has just recently opened for business in October 2015 to bring more fun and excitement with the Mazda brand in South Orange County! Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We're very excited to break ground on our new Mazda Evolution Facility toward the end of 2016! If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata and soon to be added new Mazda MX-5 Miata RF - then you've come to the right place! Capo Mazda prides itself on being the "un-dealer" with several unique dealership features. Not only do we pride ourselves on creating a unique, fun and knowledgeable environment, but our staff cares to provide you with as much Smileage as possible when you visit Capo Mazda! Ask us about Smile 'N Go, complimentary routine maintenance for your 1st year of ownership in any new Mazda model - exclusively at Capistrano Mazda! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need.If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Contact Dealership

32852 Valle Road

San Juan Capistrano, CA

92675

Directions

By Type

Showing 1,314 reviews

February 23, 2021

Like the new software video watching mechanic inspect the car. Car was very cleaned at conclusion of visit. Waiting room was pleasant and clean. wait time was reasonable. More

by pohlots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Feb 23, 2021 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Kate

February 23, 2021

Rick was so helpful, NOT pushy at all. He responded to our numerous questions expeditiously. He made the whole experience pleasant. A breath of fresh air when it comes to car shopping/buying. More

by aquafitchick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Capistrano Mazda responded

It's great to hear that Rick was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Congratulations on your new vehicle. Kate

February 19, 2021

Another excellent experience - prompt service, courteous, and fair pricing. This is the only dealership ive been to where I leave feeling good and that I have received a personal touch More

by DKULICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

Capistrano Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Capistrano Mazda! Kate

February 18, 2021

I bought my CX3 from Capo (2nd one from them) even though I live an hour away. I also bring my car to them for service rather than go to a Mazda dealer in my city. The staff are always friendly and profess More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thanks for being such a loyal customer! Kate

February 17, 2021

Excellent customer service, they do not pressure you to buy any unnecessary additions. This was the first purchase from a dealership in which I did not end up with a headache. They are true to the purchas More

by rjesus96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Ben Deming
Feb 17, 2021 -

Capistrano Mazda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

February 17, 2021

My time at Capistrano Mazda was wonderful. The service was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! More

by fkephart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Capistrano Mazda responded

Thank you for sharing your feedback. We appreciate your business and our team looks forward to serving you again soon! Kate

February 16, 2021

Fantastic service, attitude and allowing me to decide what I really wanted and needed. OTTO and Paul were awesome and i really appreciate the entire buying experience. will definitely recommend and I l More

by rmccann629
Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

Capistrano Mazda responded

Thanks very much for your review, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Otto and Paul could make this a top-notch experience! We hope you enjoy your new car, and we look forward to serving you in the future! Kate

February 13, 2021

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They More

by muniak.kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Feb 14, 2021 -

Capistrano Mazda responded

Thank you, Kate! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle! Kate

February 13, 2021

Capistrano Mazda was friendly, professional and pleasant to work with. They kept me up to date about the status of my car. It was ready when promised. More

by TONYMAY1962
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Feb 14, 2021 -

Capistrano Mazda responded

Thank you, Tony, for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

February 09, 2021

I followed my mechanic Hector from Phillips and have never had any regrets! I recently traded in my 2016 Miata for a 2020! Alex, Diego, AJ, Kevin and Allison were all awesome! More

by barirussell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 for Allison too with my loaner!, AJ Jamshidi, Alex Hernandez
Feb 09, 2021 -

Capistrano Mazda responded

Here at Capistrano Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Alex, Diego, AJ, Kevin, and Alsion, and it was a pleasure having you at the dealership. Congratulations on your new 2020 Miata! We appreciate your review! Kate

...
13
...