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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

March 04, 2021

This was my first time service visit and it went well, the people were great. I will be bringing my car back again, thank you Alex. More

by tmt1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Mar 04, 2021 -

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

March 03, 2021

Alex is very attentive and helpful as always. Genuinely kind and friendly almost every time. Thank you for the great service and follow-ups, we appreciate it. More

by mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Mar 03, 2021 -

Capistrano Mazda responded

We are very happy to hear that Alex and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

March 01, 2021

Just a very pleasant experience! Efficient and easy - done within an hour! Reasonable price. I would recommend Capistrano Mazda to anyone for vehicle service - and sales. More

by deanrschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu, Cyrena Morena
Mar 01, 2021 -

Capistrano Mazda responded

Dean, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Kate

March 01, 2021

Very friendly and efficient. Rick was great and we'd definitely buy there again. All of our questions were answered and they got us through in the time promised. Zoom Zoom! More

by debratraub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
Mar 01, 2021 -

Capistrano Mazda responded

Debra, Thank you! Rick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Happy "Zoom Zoom"! Kate

February 28, 2021

Marcin and Capistrano Mazda do it again! They make it so easy to buy a car. Everything was done through text and email before I arrived. When I got there, I was in and out. Completed the contract, got ex More

by 3mpearce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Marcin Paluch, Paul Clark
Mar 01, 2021 -

Capistrano Mazda responded

Thank you so much for taking the time to share your feedback with us! We are delighted to learn about your positive experience working with Marcin and the team, and congratulations on your new Mazda! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate

February 24, 2021

Ben was extremely helpful and flexible. I would certainly recommend him to other buyers. I was looking for a Miata and to my surprise the largest inventory in Orange county was just 2 miles away. Problem is More

by chucksjc
Price
Recommend Dealer
Yes
Employees Worked With
Ben Deming
Feb 24, 2021 -

Capistrano Mazda responded

Thank you so much for your kind words for Ben, and for taking the time to share your feedback. We hope you will enjoy your new Miata! Kate

February 23, 2021

Whitney and AJ were very helpful, we had a very good experience buying this car! We are very impressed with our CX 30 turbo and are looking forward to taking it out to enjoy the great outdoors. If you h More

by stevep20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, AJ Jamshidi
Feb 23, 2021 -

Capistrano Mazda responded

Thank you for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that both Whitney and AJ were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new CX 30 turbo, Steve! Kate

February 23, 2021

Like the new software video watching mechanic inspect the car. Car was very cleaned at conclusion of visit. Waiting room was pleasant and clean. wait time was reasonable. More

by pohlots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Feb 23, 2021 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Kate

February 23, 2021

Rick was so helpful, NOT pushy at all. He responded to our numerous questions expeditiously. He made the whole experience pleasant. A breath of fresh air when it comes to car shopping/buying. More

by aquafitchick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
Feb 23, 2021 -

Capistrano Mazda responded

It's great to hear that Rick was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Congratulations on your new vehicle. Kate

February 19, 2021

Another excellent experience - prompt service, courteous, and fair pricing. This is the only dealership ive been to where I leave feeling good and that I have received a personal touch More

by DKULICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Feb 20, 2021 -

Capistrano Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Capistrano Mazda! Kate

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