Capistrano Mazda

Great purchase experience Were looking for a new SUV and were helped by Diego Blakely. He could not have been more helpful or professional. We were looking at several differe Were looking for a new SUV and were helped by Diego Blakely. He could not have been more helpful or professional. We were looking at several different makes and models but settled on a CX-5 with Diego's help. Diego introduced us to each person in the dealership that we would have contact with, and thoroughly went over all operations of the car. Would not hesitate to recommend Diego or Capistrano Mazda. More

Recall review I had a recall on my vehicle. The dealership, Freddy inparticular was extremely helpful and provided me with a courtesy car while my vehicle was being I had a recall on my vehicle. The dealership, Freddy inparticular was extremely helpful and provided me with a courtesy car while my vehicle was being serviced. Took 2 weeks due to sourcing parts. Car was returned, washed and cleaned and has since been running beautifully. Love my Protege5. 135k miles and still running like a top! Zoom-zoom! More

Excellent This dealership was fantastic, and Jerry was incredibly helpful and honest. My mom and I had no shortage of questions, and Jerry was very knowledge. I This dealership was fantastic, and Jerry was incredibly helpful and honest. My mom and I had no shortage of questions, and Jerry was very knowledge. If he didn't know something, he said so and tracked an answer down for me. This was quite different than other dealerships (cough cough Honda in lake forest) that would clearly be making up answers to the point of being rude. At capo Mazda there was no pressure or xxxxxxxx, very upfront sales. And Jerry is not unique in being a great salesman. I went for my first test drive with Marcin and he was equally knowledgeable, friendly and honest. 10/10 would recommend Capo Mazda to everyone I know. More

Fun car shopping with this dealership! I loved their quick response, get to the point attitude, and very easy to talk. It was one of my best shopping experiences!! I didn't have any negat I loved their quick response, get to the point attitude, and very easy to talk. It was one of my best shopping experiences!! I didn't have any negative feelings during my car shopping. Everyday, when I drive my lovely car, I remember it. Thank you!! More

Best car purchase experience ever! Wow I didn't know getting a new car could be such a wonderful experience. Katrina made the purchase easy, low pressure and has such a sunny attitude a Wow I didn't know getting a new car could be such a wonderful experience. Katrina made the purchase easy, low pressure and has such a sunny attitude along with knowledge of the cars features and the financing expertise was extremely helpful. She prequalified the purchase which made it so easy to make the decision to purchase as we knew before we came to do the final paperwork what the payment would be and that it fit our budget. We got the car we wanted at a price we could afford and the final experience of signing the sales paperwork and financing paperwork was fast and easy. She did an outstanding job of demonstrating all the car's operating features, and was so helpful in getting us in and out the day we picked up the car quickly without making us feel rushed in the least. Best car purchase experience in my life! Thank you Katrina and your great team! More

Mazda Genesis was very helpful and met all my needs and answered all questions I had regarding buying my first car. I was very happy with the customer servi Genesis was very helpful and met all my needs and answered all questions I had regarding buying my first car. I was very happy with the customer service. Genesis was very friendly and made making my decision simple. More

Quick and Easy I was having trouble with the fob for my Mazda CX-5. I called the Capistrano Mazda Service Department and explained what was happening. Fredy knew imm I was having trouble with the fob for my Mazda CX-5. I called the Capistrano Mazda Service Department and explained what was happening. Fredy knew immediately what my issue was and told me to come in and he'd take care of it. When I made that call I was sure it was going to cost me an arm and a leg to fix. I went in and both gentlemen in the office met me with a smile. I explained that I called earlier, and Fredy remembered our conversation. He took my fob apart, replaced the battery (and didn't make me feel stupid because I didn't know how to change it myself), and sent me away, a happy camper. There was no charge for fixing my "broken fob". Dealerships just don't have customer service like that any more, so I'm super happy! More

Service visit I have probably written only a couple of reviews in my life, but I had to write a review because the service I received this past weekend was way beyo I have probably written only a couple of reviews in my life, but I had to write a review because the service I received this past weekend was way beyond anything I've ever received at a dealership. Fredy Campos was professional, attentive, informative, and just made the entire experience very easy. I came in for an airbag adjustment that stemmed from a recall notice. I was in and out within 45 minutes - just as Fredy promised. When does that ever happen at a car dealership? More

Excellent It was a great experience! Staff is helpful and nice service. I would definitely refer this dealership to anyone. I am very happy of the outcome. It was a great experience! Staff is helpful and nice service. I would definitely refer this dealership to anyone. I am very happy of the outcome. More