Capistrano Mazda

buying a new car went in originally to buy a used car but ended up buying a new one after considering our options. it did not feel like a high pressure situation at a went in originally to buy a used car but ended up buying a new one after considering our options. it did not feel like a high pressure situation at all- very helpful staff! More

First Visit This was my first visit due to a recall that I had neglected. Both Julie, who booked my visit and Fredy Campos who was my service advisor were very p This was my first visit due to a recall that I had neglected. Both Julie, who booked my visit and Fredy Campos who was my service advisor were very professional and treated me very well. They did not recommend any unnecessary work on my Mazda 6 which is 12 years old. Very happy to find a new service center for my 2 Mazdas, More

Genuinely nice people, no pressure experience Our salesperson, Forouz, was incredibly helpful and did not put pressure on us at any point. She was quick to answer questions via email and was alway Our salesperson, Forouz, was incredibly helpful and did not put pressure on us at any point. She was quick to answer questions via email and was always direct and forthcoming with information. The GM, Tom, was quite helpful as well, making sure we were taken care of throughout the experience. And the finance manager, Chris, was super easy to work with too. No pressure there either, which is not typically the case with other car dealers. I'd recommend this group to anyone. More

Quick and easy We came in very unsure of what we wanted. Genesis was patient with my husband and I and listened attentively to our needs finding us the perfect fit. We came in very unsure of what we wanted. Genesis was patient with my husband and I and listened attentively to our needs finding us the perfect fit. More

Awesome! This has been the most pleasant, pain-free and hassle-free care-buying experience of my life. Genesis provided the ultimate in customer service. Moe g This has been the most pleasant, pain-free and hassle-free care-buying experience of my life. Genesis provided the ultimate in customer service. Moe gave me the pricing I requested. I obtained my little blue heavenly Miata RF and Genesis even drove it down to me to do the paperwork and exchange my trade-in. More

Painless buying experience! When I was considering buying a Mazda 6. Jerry my sales person went above and beyond to help me find the perfect spec that I wanted! Tom and Moe the s When I was considering buying a Mazda 6. Jerry my sales person went above and beyond to help me find the perfect spec that I wanted! Tom and Moe the sales managers made it painless throughout all the paperwork! Would highly recommend anyone to Capo Mazda More

Good experience It was nice working with Genesis on our certified used car purchase. She made the she car buying experience so much better than what I remember car bu It was nice working with Genesis on our certified used car purchase. She made the she car buying experience so much better than what I remember car buying used to be like. She went above and beyond by helping us get our old car delivered back to our home. More

Wow ..wow ....what a great experience in buying my new car Wow ....wow ...wow .....never had a better experience in buying a new car - went to 4 other dealerships to get best pricing and was previously a Phili Wow ....wow ...wow .....never had a better experience in buying a new car - went to 4 other dealerships to get best pricing and was previously a Philips Mazda customer -Sales person Diego B understood my needs from the beginning and was always honest & very informative . Received the best price that fit my budget and made purchase . Diego reviewed all packages thoroughly - Very professional and seemed to really care about me , the product and brand . Very patient .Was very impressed ! Went through the finance dept with Paul and that was the quickest , painless experience I had in all the cars I have ever purchased - told him I had a very impatient spouse and he was terrific - explained all & never too pushy - excellent customer service skills More

Great purchase experience Were looking for a new SUV and were helped by Diego Blakely. He could not have been more helpful or professional. We were looking at several differe Were looking for a new SUV and were helped by Diego Blakely. He could not have been more helpful or professional. We were looking at several different makes and models but settled on a CX-5 with Diego's help. Diego introduced us to each person in the dealership that we would have contact with, and thoroughly went over all operations of the car. Would not hesitate to recommend Diego or Capistrano Mazda. More

Recall review I had a recall on my vehicle. The dealership, Freddy inparticular was extremely helpful and provided me with a courtesy car while my vehicle was being I had a recall on my vehicle. The dealership, Freddy inparticular was extremely helpful and provided me with a courtesy car while my vehicle was being serviced. Took 2 weeks due to sourcing parts. Car was returned, washed and cleaned and has since been running beautifully. Love my Protege5. 135k miles and still running like a top! Zoom-zoom! More