
Capistrano Mazda
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,314 reviews
Great customer service!! Best car buying experience I ever had,thanks to the very helpful, professional and friendly employees at Capistrano Mazda,highly recommended,go see f Best car buying experience I ever had,thanks to the very helpful, professional and friendly employees at Capistrano Mazda,highly recommended,go see for yourself and most likely you won't be disappointed... My contact was Katrina Brown who went out of her way to make sure I walked out of there a happy customer!! More
Best decision of this year: Mazda Service at capo Mazda is a breeze. Freddy is always there and ready to help. Everything went as planned on my first service visit. If anyone's lookin Service at capo Mazda is a breeze. Freddy is always there and ready to help. Everything went as planned on my first service visit. If anyone's looking for a new car I definitely recommend capo Mazda for leasing or buying. Sales was great too. Worked with Diego. He wasn't pushy at all. He had a sense for what I wanted and needed. Got me set up with the best lease deal I could find on town! More
A Pleasant Surprise! My husband and I discovered Capistrano Mazda while looking for a used car online. We had great customer service from the minute we showed interest in My husband and I discovered Capistrano Mazda while looking for a used car online. We had great customer service from the minute we showed interest in the car. Jerry sent us a video to help answer questions before we made the drive down from Brea. When we arrived on the lot our initial contact (Jerry) was unavailable, but Diego stepped in to help us out. He was great from the get go! No pressure, knowledgable, kind, friendly, and respectful of our time and needs. We didn't end up buying the used car we anticipated, but rather a brand new CX-5. This wasn't because Diego put any pressure on us, but rather because he didn't! He showed us exactly what we requested and allowed us to take our time in making decisions. Kevin in finance worked hard to help us find a comfortable car payment that we could live with every month. Paul made the signing process as painless as possible and had us ready to drive away in our new car rather quickly. Overall, Capistrano Mazda provided us with excellent customer service. We live 37 miles away from this dealership, but will be happy to make the drive to continue our car servicing relationship with such a great group of people! More
Always superb service at Capistrano Mazda!! We highly recommend Capistrano Mazda and the service provided by their service department and Freddy Campo! Freddy is honest and always helpful! Th We highly recommend Capistrano Mazda and the service provided by their service department and Freddy Campo! Freddy is honest and always helpful! The service to our Mazda 6 is always done correctly and is very fairly priced. Fantastic service in every way - you will not be disappointed!! More
Fantastic service I brought my car in to be serviced and was very happy with the exceptional customer service that I received. Everyone was very professional, the tech I brought my car in to be serviced and was very happy with the exceptional customer service that I received. Everyone was very professional, the technicians were quick, and my car is driving great. Thanks, Capistrano Mazda!! More
Superb Service! I brought my 2016 CX9 in to have remote start installed. Hector Arvieu did the installation and did an excellent job. The remote start worked pe I brought my 2016 CX9 in to have remote start installed. Hector Arvieu did the installation and did an excellent job. The remote start worked perfectly and whoever washes the cars as well, always cleans the exterior and interior of the vehicle immaculately prior to pick up. I was having trouble loading the app on my IPhone for the remote start and even though The service rep, Hector Campos was super busy, he took the time to complete the registration for me. He was so helpful and patient and very professional. I can't thank them all enough. I refer all my friends to Capo Mazda for the exceptional customer service, best vehicles and very reasonable prices for the quality received. Thank you soooo much! More
AMAZING SERVICE My headlight was out and I called Fredy Campos. The service department was actually closing but he told me to bring my car by anyway. He waited for me My headlight was out and I called Fredy Campos. The service department was actually closing but he told me to bring my car by anyway. He waited for me and fixed my headlight! Fredy is always so professional and courteous. He is the best! More
Love my Mazda6 - Zoom Zoom!!!! Whitney Bowens truly cares about her customers. She took excellent care of me and made sure I was happy. She goes the extra miles to ensure you purcha Whitney Bowens truly cares about her customers. She took excellent care of me and made sure I was happy. She goes the extra miles to ensure you purchase the car you want :) More
Fredy Campos Mr. Campos helped me with a couple of problems and solved them quickly and very well. I am very impressed. I appreciate his efficient service and fr Mr. Campos helped me with a couple of problems and solved them quickly and very well. I am very impressed. I appreciate his efficient service and friendly manner. More
Marcin our sales person is #1 We read the reviews and came to see Marcin to show us a CX-5 we were interested in. Since I could not go as I was working my wife went alone to t We read the reviews and came to see Marcin to show us a CX-5 we were interested in. Since I could not go as I was working my wife went alone to the salon. Marcin showed my wife the car, and other cars so she could see the differences and took my wife on a test drive. My wife was un-decided since I was not with her. She did not know if she was comfortable or not in the car. So Marcin made arrangements for her to take the car home for the day and get a better feel for it. Well she fell in love with the car. Next day I came home from a business trip and went to see Marcin to do the deal. He is amazing!!! He had the car filled up, cleaned and I was in and out of the salon in 90 minute. He followed up with us the next day to make sure everything was good and really (sincerely) took care of all our needs and requirements. We are very high maintenance customers. Marcin exceeded all our expectations. If you come to this dealer and don't go see Marcin you will be missing out on what really is great service (he knows the meaning of customer is KING) More