Capistrano Mazda

What a team! Fredy Campos and Julie Heim, you're the best. Fredy and Julie have always been friendly, efficient and professional. Diego Blakeley also. They made me feel that I would be well taken care of and Fredy and Julie have always been friendly, efficient and professional. Diego Blakeley also. They made me feel that I would be well taken care of and a great help to any questions I had. More

Great Service and staff, especially Fredy Campos is always friendly, courteous, and helpful. Service is always done in a timely manner and love that now th Service and staff, especially Fredy Campos is always friendly, courteous, and helpful. Service is always done in a timely manner and love that now they are just around the corner. More

Fantastic all around I had such a wonderful experience this morning - all around - with Capo Mazda, Julie, and Fredy Campos. No upselling, no pressure purchases... just g I had such a wonderful experience this morning - all around - with Capo Mazda, Julie, and Fredy Campos. No upselling, no pressure purchases... just genuine care for my car and what was best for it today. Trustworthy individual who is real and wanting to help each one of their customers as if it were his own car. Great waiting space with free wifi and coffee, kind people, and competitive pricing. Will definitely be bringing my car back and referring people their way. More

Always a pleasant, great experience! This is the dealership where I bought my Mazda 3. Now that I have moved to this area, it is the dealership where I get my car serviced. Today, Fredy This is the dealership where I bought my Mazda 3. Now that I have moved to this area, it is the dealership where I get my car serviced. Today, Fredy Campos helped me with my oil change and tire rotation. As always, it was a pleasant, great experience. The staff are helpful and genuinely kind and friendly. It is truly a blessing to be able to bring my car here. Thank you! More

Awesome experience! My husband and I were in need of a bigger car and had our hearts set on a Mazda CX-5 but needed it to be AWD. AWD can be hard to come by in California My husband and I were in need of a bigger car and had our hearts set on a Mazda CX-5 but needed it to be AWD. AWD can be hard to come by in California so didn't think we'd be able to find one in the timeframe we needed to. My husband reached out to the dealer and worked with Jerry Aydemir and after going back and forth with a few he found us our car! He was very polite, thorough, and honest! We felt like we were in good hands as this was our first time buying a car together. It has been a couple of weeks since buying the car and I've reached out to him with a few questions and his willingness to still help is appreciated! He made our experience a great one! More

Excellent Service Fredy Campos was amazing! He went above and beyond. My car is relatively new, purchased at Browning Mazda. My experience there was not great. I had th Fredy Campos was amazing! He went above and beyond. My car is relatively new, purchased at Browning Mazda. My experience there was not great. I had this car in mind, a Grand Touring. I said that Sirius Radio was very important to me, and I was told that the car had Sirius. Papers were drawn, and the deal was complete, and then I was told that the car did not have it. I should have walked at that point, but I had invested so must time. Capistrano Mazda was very friendly, complete, and timely. I will definitely go back. More

Best Car Buying Experience EVER! I had a wonderful experience at Capistrano Mazda. From the time I pulled into the lot until the time I left, everyone was extremely nice. We all dre I had a wonderful experience at Capistrano Mazda. From the time I pulled into the lot until the time I left, everyone was extremely nice. We all dread the "dealership" and "pushy" salesmen when going to buy a car. I experienced everything BUT that at Capistrano Mazda. Jerry Aydemir was wonderful. He worked with us on everything to receive the best price possible. The finance piece with Paul was a major breeze. Paul was also very nice and helpful. Once all of the docs were signed, I walked outside to a big beautiful bow on my new 2017 CX5. Jerry took more time with me to show me all of the computer aspects of the car. I'm pretty good with technology, but it has been a while since I have had a new car. He explained everything and answered all of my questions. I would highly recommend this dealership! Thank you Jerry showing me how the car buying experience should really be!! :) More

outstanding service report Just wanted to let everyone know how great Freddy Campos who is in the service dept at Capistrano Mazda - was outstanding over at Phillips Mazda befor Just wanted to let everyone know how great Freddy Campos who is in the service dept at Capistrano Mazda - was outstanding over at Phillips Mazda before and even better now - took me in the last hour of a busy holiday drive away Friday weekend and got me taken care of with a sense of urgency - simply a " doer " who makes things happen and takes care of his customers - straight up guy who always smiles and delivers ! More

Friendly and Knowledgeable I own a 2008 CX-9 and I love it! The car has 140,000 miles on it and has never had any issues. I am religious about regular oil changes and maintenanc I own a 2008 CX-9 and I love it! The car has 140,000 miles on it and has never had any issues. I am religious about regular oil changes and maintenance checkups. Fredy Campos, in the service department, is a friendly and knowledgeable guy. I dropped by the other day to ask a question and he made himself immediately available. It's nice to be able to talk to a serviceman on a first name basis and him knowing everything about my car. I may have to buy another Mazda! More

Complimentary new vehicle 5000 maintenance After previously making an appointment for a complimentary new vehicle 5000 maintenance on my new CX-5 purchased at this dealership I stopped in to ha After previously making an appointment for a complimentary new vehicle 5000 maintenance on my new CX-5 purchased at this dealership I stopped in to have the work performed yesterday (9/2/17). I was greeted by an extremely warm and friendly Service Advisor, Fredy Campos. He was exceptionally proficient at getting my paperwork going and within minutes I was enjoying the cool waiting area, relaxing and reading through some old emails. After a short bit of time I got a call from Fredy and my car service was completed, washed and ready to go. They even updated the entertainment software in the vehicle and replaced a cabin filter at no charge. I'm not sure getting an oil change would be on anyones top 10 things to do on a Saturday morning but being that's it a necessity to maintain your automobile investment I can honestly say that I can't imaging a more seamless experience than I received at Capistrano Mazda. Fredy was just plain wonderful to interact with, the technician that performed the work was clean, thoughtful and respectful of my semi-clean-freak nature by not leaving any oily fingerprints all over (like I experienced at other places)... even the gentleman that washed my car did a fabulous job and was extremely friendly. Job well done Capistrano Mazda team! More