Capistrano Mazda

New Batteries for Key Remote Just needed new batteries for my key remote but I was very impressed with Fredy's dedication to customer service and professionalism ( little things t Just needed new batteries for my key remote but I was very impressed with Fredy's dedication to customer service and professionalism ( little things that count) - Thank you More

Most surprising experience with auto repair I contacted Mazda to order a new fob for my daughter's Mazda 3. After giving the VIN to a couple different people and being quoted a few different pr I contacted Mazda to order a new fob for my daughter's Mazda 3. After giving the VIN to a couple different people and being quoted a few different prices, I went to get the fob with a less than pleasant attitude. Once again, I felt I was being ripped off. To my surprise, Fredy took my broken fob, asked to check it, removed a piece of paper from the battery (which a sales person at Auto Zone installed for me), and boom...fixed. He saved me somewhere between $175 and $230, different quotes I received. I could not believe it. No technician ever regarding any electronic has ever taken the time to actually save me money. Fredy is the most honest, friendlies, knowledgeable customer service person I have ever encountered. Even thought I feel dealerships charge a bit more for repairs than other service shops, I will be having all my service done here because trusting someone is priceless! More

Fredy Campos should be your 'Director of First Impressions' This was the first time my car was serviced at a dealership in a long time, so first impressions meant a lot and Fredy was top notch. He was the first This was the first time my car was serviced at a dealership in a long time, so first impressions meant a lot and Fredy was top notch. He was the first person to greet me as I pulled up to the service area, had a friendly manner, and was courteous and thorough with any questions I asked. Other first impressions: the pleasant waiting area, the complimentary car wash, convenient online appointments for service – all added up to my experience at Capistrano Mazda being a great one. I'll be back. More

Great Experience Our deal at another OC Mazda dealership had gone bad so I contacted Capistrano Mazda to see if they could save the deal. AJ got back to me in minutes Our deal at another OC Mazda dealership had gone bad so I contacted Capistrano Mazda to see if they could save the deal. AJ got back to me in minutes and with the help of Moe gave us an even better deal. They had our CX-5 in stock and the process was very easy from start to finish. Thank you to AJ and Moe. You and Paul in finance did exactly what you promised. 5 stars to all of you at Capistrano Mazda. Bob W. More

Fredy Campos Did A Great Job Came in for a recall service & to check my brakes. Recall accomplished and brakes were fine! Found a nail in my tire & got it fixed. Effortless and pr Came in for a recall service & to check my brakes. Recall accomplished and brakes were fine! Found a nail in my tire & got it fixed. Effortless and professional - Thanks! More

Best Auto Buying Experience The team at Capistrano Mazda is TOP NOTCH. I can't thank AJ, Moe, and Kevin enough for the excellent service we received. We knew we wanted a Mazda3 h The team at Capistrano Mazda is TOP NOTCH. I can't thank AJ, Moe, and Kevin enough for the excellent service we received. We knew we wanted a Mazda3 hatchback, they had the the car we wanted, and we were in and out within 90 minutes. They were considerate, not pushy AT ALL, and made sure we got exactly what we needed at a great price. I HIGHLY recommend this team if you're in the market for a new car. And we LOVE our new Mazda. More

Thank you Fredy Campos I had a battery problem symbol show up on my dash. I though oh jeez, I need a new battery. I drove straight to the dealership and walked inside. I I had a battery problem symbol show up on my dash. I though oh jeez, I need a new battery. I drove straight to the dealership and walked inside. I expected to buy a new battery right on the spot, but Fredy C. said "lets see" and asked for my key and my husbands key. He changed the battery in about 2 minutes and said go outside and see if the problem still exists?? Well he was right I just needed new batteries in my key fob, and no new battery, and he did it all with the sweetest smile! Again great service and that took a load off my mind and saved my wallet! More

My New Mazda 3 Hatchback Without a doubt, this was the most enjoyable car buying process I have ever experience. The dealership is second to none. My salespeople, Marcin and A Without a doubt, this was the most enjoyable car buying process I have ever experience. The dealership is second to none. My salespeople, Marcin and AJ were incredible. I would highly recommend Capistrano Mazda to anyone looking at a new Mazda. I would say, if you are looking for a new car, go to Capistrano Mazda. More

What a team! Fredy Campos and Julie Heim, you're the best. Fredy and Julie have always been friendly, efficient and professional. Diego Blakeley also. They made me feel that I would be well taken care of and Fredy and Julie have always been friendly, efficient and professional. Diego Blakeley also. They made me feel that I would be well taken care of and a great help to any questions I had. More

Great Service and staff, especially Fredy Campos is always friendly, courteous, and helpful. Service is always done in a timely manner and love that now th Service and staff, especially Fredy Campos is always friendly, courteous, and helpful. Service is always done in a timely manner and love that now they are just around the corner. More