
Capistrano Mazda
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Katrina is the best! Katrina made the process smooth and quick. She is professional and great to work with. I wish all salespeople could be like her. I would definitely re Katrina made the process smooth and quick. She is professional and great to work with. I wish all salespeople could be like her. I would definitely recommend her! More
Alec Customer service. Alec was the most professional and compassionate respresentive for Mazda I could imagine. He was kind, informative and went out of his way to help me Alec was the most professional and compassionate respresentive for Mazda I could imagine. He was kind, informative and went out of his way to help me with my situation. Alec was greatly appreciated and I will share my experience. More
Fantastic customer service Capistrano Mazda has an amazing team. Katrina helped me find exactly what I was looking for. She took the time to make sure I knew how everything work Capistrano Mazda has an amazing team. Katrina helped me find exactly what I was looking for. She took the time to make sure I knew how everything worked in my Mazda( lol not very tech savvy). She showed me how to connect my phone to Bluetooth. I highly recommend Katrina for any future purchase at Capistrano Mazda. More
Super smooth! Katrina B. was super awesome! She was helpful and really easy to get along with! don't go anywhere else, go say hi to Katrina! Katrina B. was super awesome! She was helpful and really easy to get along with! don't go anywhere else, go say hi to Katrina! More
The best car buying experience I needed a car but didn't look forward to the car buying experience due to such negative experiences in the past. Forouz provided the best car buying I needed a car but didn't look forward to the car buying experience due to such negative experiences in the past. Forouz provided the best car buying experience I could have ever imagined. There was never any pressure to buy. She was more interested in helping me find what I wanted in my price range. There was no rushing out the door after the purchase. Forouz made sure she covered all the features of my new car. She truly made it an exciting, enjoyable experience! If you want to buy from a dealership who cares about the customer, is true to their word, no surprises in the final deal, then Capo Mazda is the place to go. And I absolutely LOVE my car!!!! More
Excellent Customer Srrvice Every time I come here, they always give such excellent customer service. I have yet to deal with an employee that was rude or not helpful. Whenever Every time I come here, they always give such excellent customer service. I have yet to deal with an employee that was rude or not helpful. Whenever I come in for service, Fredy Campos is usually the one that helps me. He is such a gentleman and is so sweet and helpful. He always goes above and beyond to help me and his excellent service is very much appreciated. He always puts the customer first and makes sure they get the best service and price. I've always left happy and smiling after dealing with Fredy! More
Excellent customer service; great deal Over the Columbus day weekend I had the best sales experience at Capistrano Mazda as I purchased a brand new 2018 Mazda CX-9. The team I worked with w Over the Columbus day weekend I had the best sales experience at Capistrano Mazda as I purchased a brand new 2018 Mazda CX-9. The team I worked with was AJ in Internet Sales, Moe Sales Manager, Chris and Rene in Finance. I had previously bought a car from Capo VW (same owner, same location) and I had a great experience as well. This was several years ago when I got a Passat. Let me tell you that these guys are incredible, totally awesome to work with, really straightforward, honest and they delivered whatever they promised. I believe I got an awesome deal and you cannot beat the sales and the customer service I received from them. I felt completely valued as a customer, well cared for, in other words I received Lexus style sales and service at a Mazda dealership. And let me tell that's really something these days. Thank you guys for such an awesome experience at your dealership and for being so attentive. I really appreciate that. So if you're in the market for new Mazda go see the team at Capistrano Mazda. Thanks AJ, Moe and Rene/Chris. More
Zoom Zoom Terrific A.J. provided a seamless car buying experience. We got a great deal on both the new car and our trade in. A.J. really knows the CX-9 and gave us a tho A.J. provided a seamless car buying experience. We got a great deal on both the new car and our trade in. A.J. really knows the CX-9 and gave us a thorough "crash" even syncing our phones. This is a sophisticated and well thought out vehicle that's a treat to drive. We couldn't be happier and want to thank all the staff including Kevin, Paul, Renee and Genesis. More
FANTASTIC service department The service department was friendly and helpful from the moment I pulled into Capistrano Mazda. I was having trouble with one of my daughter's CX-5 t The service department was friendly and helpful from the moment I pulled into Capistrano Mazda. I was having trouble with one of my daughter's CX-5 tail lights and Fredy Campos was there to greet me. He went out of his way to help me with the light and inspect everything to be sure I pulled out and everything was working 100% perfectly. He was dedicated to showing me a good experience and also professionally handling the problem with my daughter's car. I could not thank him enough and am pleased to write him the most outstanding review!!! More
Excellent Customer Service I love bringing my Mazda to Capo Mazda for service. The guys there are always amazing to work with and give me a fair deal. Alec Raetz went above and I love bringing my Mazda to Capo Mazda for service. The guys there are always amazing to work with and give me a fair deal. Alec Raetz went above and beyond for me with a recent issue with my CX-5 and they always are super fast with my maintenance work. More