
Capistrano Mazda
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fantastic Customer Service...That extra mile From the first phone call, we could tell this was a dealership that prided itself in serving the customer. As our sales associate, Forouz went above a From the first phone call, we could tell this was a dealership that prided itself in serving the customer. As our sales associate, Forouz went above and beyond from making a personal video of the vehicle we were interested in, returning all phone calls and texts immediately to having a smile and a warm handshake when we met. We have purchased many cars over the years and dealt with many dealerships and this dealership is in the top 1%. More
Wonderful Experience! This was the best car buying experience my husband and I have ever had. Forouz Mohisefat and the rest of the team were very friendly and accommodating This was the best car buying experience my husband and I have ever had. Forouz Mohisefat and the rest of the team were very friendly and accommodating. We never felt pressure to buy, and the whole process went smoothly. I am very happy with my car and would go back here to buy another one! More
Their Customer Service Goes Above and Beyond Everyone here at Capistrano Mazda is always friendly and professional. They make you feel appreciated and treat everyone like a VIP. This is our first Everyone here at Capistrano Mazda is always friendly and professional. They make you feel appreciated and treat everyone like a VIP. This is our first time owning a Mazda and I see the difference they make. I highly recommend this dealership. More
Purchases CPO Mazda 3 from Kira at San Juan Mazda Best experience I have had at a dealer so far. No pressure, all customer service. Thank you Kira and Capo Mazda. I will recommend to friends and famil Best experience I have had at a dealer so far. No pressure, all customer service. Thank you Kira and Capo Mazda. I will recommend to friends and family. More
Customer service My expierence with Capistrano mazda has been nothing but outstanding. A very professional group of employees. Everything from the greeting to the end My expierence with Capistrano mazda has been nothing but outstanding. A very professional group of employees. Everything from the greeting to the end of sale hand shake. I am very impressed with this dealership More
Professional - Great Experience Forouz did a great job. She was enthusiastic and very knowledgeable about the CX-5. She was patient and informative about showing the car features i Forouz did a great job. She was enthusiastic and very knowledgeable about the CX-5. She was patient and informative about showing the car features including on the test drive. Then, she efficiently handled the car selection process and with her and her other colleagues efforts on the price we left the dealer in a new 2018 CX-5 that we are thoroughly enjoying. Thank you Forouz and thanks to the rest of the team at Capistrano Madza! -- Jim R. More
Best. Place. Ever!!! Freddy Campos provides excellent service at the beautifully remodeled Capistrano Mazda right off the 5 freeway. Appointments are made EASILY online. Freddy Campos provides excellent service at the beautifully remodeled Capistrano Mazda right off the 5 freeway. Appointments are made EASILY online. All the employees are so helpful and friendly, and your car will be returned freshly washed and cleaned!! I highly recommend!!! More
Relaxing and fun. It was a very good experience. Thanks Forouz. You were supportive and patient.as as I made my choices. Wishing you the best. Judy Powell It was a very good experience. Thanks Forouz. You were supportive and patient.as as I made my choices. Wishing you the best. Judy Powell More
Horrible expeience Salesman AJ Jamshidi, managers Moe Afzal, Tom Deering & Kevin Dooris, and owner Miles Brandon are either uniformed or non-responsive. Dealership sends Salesman AJ Jamshidi, managers Moe Afzal, Tom Deering & Kevin Dooris, and owner Miles Brandon are either uniformed or non-responsive. Dealership sends a barrage of automated emails but consistently ignores my emails and calls with actual issues and concerns. Worst car-buying experience ever. Avoid Capistrano Mazda at all costs! More
Great Dealership to buy a car , very quick process ! Professional and caring ... Made the entire buying process quick , informative and customer service was excellent. I left with Brand New 2018 Mazda fe Professional and caring ... Made the entire buying process quick , informative and customer service was excellent. I left with Brand New 2018 Mazda feeling confident I made the right choice. No "sales people" there trying to trick people into buying , only caring and helpful employees. More