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Capistrano Mazda

San Juan Capistrano, CA

4.7
1,314 Reviews
Welcome to Capistrano Mazda, the home of Smileage Guaranteed!® and the only Mazda Retail Evolution Facility in Orange County! Capo Mazda is the sister store to Capistrano Volkswagen and has just recently opened for business in October 2015 to bring more fun and excitement with the Mazda brand in South Orange County! Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We're very excited to break ground on our new Mazda Evolution Facility toward the end of 2016! If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata and soon to be added new Mazda MX-5 Miata RF - then you've come to the right place! Capo Mazda prides itself on being the "un-dealer" with several unique dealership features. Not only do we pride ourselves on creating a unique, fun and knowledgeable environment, but our staff cares to provide you with as much Smileage as possible when you visit Capo Mazda! Ask us about Smile 'N Go, complimentary routine maintenance for your 1st year of ownership in any new Mazda model - exclusively at Capistrano Mazda! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need.If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,314 reviews

July 01, 2018

Fantastic Customer Service...That extra mile From the first phone call, we could tell this was a dealership that prided itself in serving the customer. As our sales associate, Forouz went above a More

by Pope175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Capistrano Mazda responded

Thank you so much for the kind review! We strive to provide the best customer service we can. We are truly glad to hear that your time spent with Forouz and Kevin was enjoyable and easy. Thank you for recommending us and welcome the the Capo Mazda family!

June 29, 2018

Wonderful Experience! This was the best car buying experience my husband and I have ever had. Forouz Mohisefat and the rest of the team were very friendly and accommodating More

by Mminni100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that your car buying experience with Forouz, Kevin and Tom was the best one yet! Thank you for reccomending us and welcome to the Capo Mazda family!

June 28, 2018

Their Customer Service Goes Above and Beyond Everyone here at Capistrano Mazda is always friendly and professional. They make you feel appreciated and treat everyone like a VIP. This is our first More

by AlohaLisaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Jul 02, 2018 -

Capistrano Mazda responded

Thank you for the 5-star review! We strive to provide the best possible experience for each and every one of our guests. We appreciate you recommending us and welcome to the Capo Mazda family!

June 22, 2018

Purchases CPO Mazda 3 from Kira at San Juan Mazda Best experience I have had at a dealer so far. No pressure, all customer service. Thank you Kira and Capo Mazda. I will recommend to friends and famil More

by DP Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kira Uda
Jun 25, 2018 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that your time with Kira was enjoyable and you felt comfortable. We appreciate you recommending us and welcome to the Capo Mazda family!

June 15, 2018

Customer service My expierence with Capistrano mazda has been nothing but outstanding. A very professional group of employees. Everything from the greeting to the end More

by Rymo0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Capistrano Mazda responded

Thank you for such a kind review! We are so happy to hear that your time spent with us has been enjoyable. We appreciate you recommending us to friends and family and look forward to assisting with all of your future vehicle needs!

June 12, 2018

Professional - Great Experience Forouz did a great job. She was enthusiastic and very knowledgeable about the CX-5. She was patient and informative about showing the car features i More

by JAR
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Capistrano Mazda responded

Jim, Thank you for such a kind review! We are so happy to hear that your time spent with Forouz was informative and enjoyable! Congratulations on your new CX-5 and welcome to the Capo Mazda family!

June 11, 2018

Best. Place. Ever!!! Freddy Campos provides excellent service at the beautifully remodeled Capistrano Mazda right off the 5 freeway. Appointments are made EASILY online. More

by Mazdadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Jun 18, 2018 -

Capistrano Mazda responded

Thank you for the 5-star review! We are truly grateful for Fredy ad the rest of our team here and also glad to hear that your experience with us has been enjoyable! Thank you for recommending us to friends and family and welcome to the Capo Mazda family!

June 10, 2018

Relaxing and fun. It was a very good experience. Thanks Forouz. You were supportive and patient.as as I made my choices. Wishing you the best. Judy Powell More

by Gracie Lou
Customer Service
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee
Jun 11, 2018 -

Capistrano Mazda responded

Thank you for the 5-star review! We are truly happy to hear that Forouz took such great care of you! Congratulations on your new vehicle and welcome to the Capo Mazda family!

June 09, 2018

Horrible expeience Salesman AJ Jamshidi, managers Moe Afzal, Tom Deering & Kevin Dooris, and owner Miles Brandon are either uniformed or non-responsive. Dealership sends More

by Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Deering
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dooris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Brandon (owner), AJ Jamshidi
Jul 10, 2018 -

Capistrano Mazda responded

Hello, My name is Gary Willenborg, GM of Capistrano Mazda. We are reviewing our processes to evaluate how we can improve what we send and when and more importantly our responsiveness to customer inquiries. We want to make sure we are providing real value to our customers in any responses we give. Kevin Dooris, our Finance Director, has been in touch with you to address the specific issues you had and we believe to your satisfaction. We strive to provide “Smileage” to all our customers. We are constantly striving to do better and we appreciate your feedback. If you want to reach out to me directly you can reach me at my direct line, 949-234-4203. Thank you, Gary

June 04, 2018

Great Dealership to buy a car , very quick process ! Professional and caring ... Made the entire buying process quick , informative and customer service was excellent. I left with Brand New 2018 Mazda fe More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Jun 05, 2018 -

Capistrano Mazda responded

Kate, Thank you for such a nice review! We strive to provide our guests with the best possible car buying experience they can get. Congratulations on your 2018 Mazda and welcome to the Capo Mazda family!

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