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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

March 29, 2021

Ever since I purchased my car in 2019, the service from Capo Mazda has been consistently great! Cyrena is always so kind and friendly, the appointments are so easy to make online, really couldn't ask for a More

by jordan73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Mar 29, 2021 -

Capistrano Mazda responded

We are very happy Cyrena provides you with consistently positive experiences! We sincerely value your business and look forward to your next visit. Kate

March 29, 2021

Salesman Diego was Awesome, he was polite, accommodating and put up with my craziness. AJ Finance manager is wonderful too and was more than willing to work with me. I would totally recommend them More

by e.deacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely, AJ Jamshidi
Mar 30, 2021 -

Capistrano Mazda responded

Congratulations on your new vehicle! We are so glad that Diego and AJ had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate

March 25, 2021

Always, always such very good service & fast. Especially from Cyrena. It’s easy to get an appointment and they are quick to greet you. Thank you so much! More

by LHIGGINS2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Mar 25, 2021 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Cyrena and the team were able to help, and we hope to see you again! Kate

March 25, 2021

Hugo was very helpful, patient, and attentive during my Service for an oil change on my vehicle. Easy in and easy, fast out after service! More

by DAVID.WOLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Rodriguez
Mar 26, 2021 -

Capistrano Mazda responded

David, we appreciate your business and our team looks forward to serving you again soon! Kate

March 25, 2021

Thanks Capistrano Mazda I have good experience with the employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 More

by BETOMENDOZA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Diaz, Hector Arvizu, Lou Bastiaans, Edward Rodriguez , Cyrena Morena, Alex Hernandez
Mar 26, 2021 -

Capistrano Mazda responded

Thank you, Beto, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hugo and our team, and we look forward to working with you again. Kate

March 25, 2021

Cyrena is the best!! I live the care I receive for my Mazda. Was able to get a loaner, which was a turbo... my next car. More

by theworksskincare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bastiaans, Cyrena Morena
Mar 26, 2021 -

Capistrano Mazda responded

It's great to hear that Cyrena and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

March 19, 2021

Car buying experience made easy. Jerry was a real pleasure to work with and we look forward to buying a car from him again in the future. More

by sgrimson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Jerry Aydemir
Mar 19, 2021 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jerry and we hope you enjoy your new vehicle. We truly appreciate your feedback! Kate

March 18, 2021

Great service experience here! Cyrena was on top of everything. Very friendly and professional. She also gave me timely updates regarding my service status. Thank you! More

by CAMPKONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Mar 18, 2021 -

Capistrano Mazda responded

Thanks for sharing your thoughts about your experience working with Cyrena and our team here at Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

March 17, 2021

Friendly, organized service that made finding the car that I leased easy. Everyone was friendly and helpful and answered well the questions that I asked. More

by skyroam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
Mar 17, 2021 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

March 16, 2021

This dealership is easy to work with and takes the time to help you doing the car you are looking for. I have bought multiple cars here over the years and will continue to go back because of their customer More

by ARCOTA
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Whitney Bowens, Paul Clark, Cyrena Morena
Mar 17, 2021 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that Moe, Whitney, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate

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