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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,535 Reviews
Today:Open today 7:00 AM - 7:00 PM
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4,535 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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October 28, 2018
Poor and slow service. Upon arrival, several employees asked what I was there for and told me someone would take care of me soon. I waited for quite awhile before I was tak Upon arrival, several employees asked what I was there for and told me someone would take care of me soon. I waited for quite awhile before I was taken care of for a simple oil change and tire rotation. Once it was written up, it took a long time before the car was taken into the service area. 2 hours later I finally got my car after an attempt was made to sell me something that the car did not need. Namely an air filter that the mechanic claimed was dirty and needed to be replaced. The vehicle only has 10K miles on it. I checked it when I got home and found the filter to be fine. More
by facmech666768
Verified CustomerEmployees Worked With
I never got the name of anyone.
October 28, 2018
A wasted day. I took my truck in to have a handful of recalls and a couple of other issues taken care of on a Saturday morning. The service reps were polite and pro I took my truck in to have a handful of recalls and a couple of other issues taken care of on a Saturday morning. The service reps were polite and professional, even offering a free shuttle ride home which was much appreciated though it took quite a while to find their driver. While I waited, I spent the time exploring the modest selection of mostly new vehicles. As my truck is fast approaching the warranty limit, I really wanted to buy a new jeep. I narrowed my search to two jeeps after an hour of reading window stickers but apparently didn't rate the interest of the sales staff, a number of whom were sitting at the little tables staring out the windows. I guess they just couldn't give up the air conditioning, so my search continues. Two of three recalls were apparently dealt with, one warranty issue was dismissed as "normal operation" ( a bumping in the drivetrain ) and a non working window switch was "recalibrated". That window quit working the next morning which means another lost Saturday in the future. I can't say that I was impressed with this dealership. More
by md13harley
Employees Worked With
Rebecca Dodds
October 28, 2018
Oil change and tire rotation Service was performed in a professional and timely manner. This my first time here. Had driven to Fort Myers or Punta Gorda for service in the past. Service was performed in a professional and timely manner. This my first time here. Had driven to Fort Myers or Punta Gorda for service in the past. More
by sjwilson56
Employees Worked With
Rebecca Dodds
October 27, 2018
Great experience I was greeted promptly at the time of my appointment, The service writer explained everything to me, and took me on a tour of the facility. I waited f I was greeted promptly at the time of my appointment, The service writer explained everything to me, and took me on a tour of the facility. I waited for this dealership to open to get the recalls done on my truck as I had no intention of returning to Galeana for service again. I am extremely happy to say the wait was worth it. Great job. More
by overseer54
Employees Worked With
Rebecca Dodds
October 27, 2018
A pleasant experience Most professional service, nice clean and convenient, very happy with their service. The service tech was most helpful in fixing my u connect phone s Most professional service, nice clean and convenient, very happy with their service. The service tech was most helpful in fixing my u connect phone service, explained what I would need by the time of my next oil change. Overall service was awesome. More
by carolmcdougal
Employees Worked With
Brian Marshall
October 26, 2018
Regular Maintenance Had an oil change and tire rotation completed. The service rep was informative and kept me updated regarding the service progress. The customer wait Had an oil change and tire rotation completed. The service rep was informative and kept me updated regarding the service progress. The customer waiting area was very nice. They even washed the car. Great service!!! More
by denwink
Employees Worked With
Brian Marshall
October 26, 2018
Beautiful New Facilities with Friendly Staff You can't beat it. Beautiful new building with the friendliest staff. Matthew in service not only took care of my oil change but notified me of an ope You can't beat it. Beautiful new building with the friendliest staff. Matthew in service not only took care of my oil change but notified me of an open recall I forgot I had. Forget Galeana, this is my new home for all service needs More
by CARLOS.HERNANDEZ
Employees Worked With
Matthew McCartney
October 26, 2018
Fast and friendly service Wasn’t completely open yet , but solved my problem quickly and for less cost than expected. I had limited time and they accommodated my situation. Wasn’t completely open yet , but solved my problem quickly and for less cost than expected. I had limited time and they accommodated my situation. More
by Jan Cape Coral
Employees Worked With
Rebecca Dodds
October 26, 2018
Best service in town Cape Coral has been waiting a long time for a CDJR dealership. We knew one was coming but didn’t know when. I brought my car in for service there and Cape Coral has been waiting a long time for a CDJR dealership. We knew one was coming but didn’t know when. I brought my car in for service there and worked with Dennis. Fantastic! Very professional. The amenities provided in the service wait area are great too. Different seating options and even places to plug in a laptop if you need to work. Great job guys! I’ll be coming back often. More
by mdexter07
Employees Worked With
Dennis Tagge, Marty Martin
October 26, 2018
Ram 1500 Limited I had an Oil change and tire rotation on my 2017 Ram 1500 Limited. Great service and very friendly people. I will be back in the future. I had an Oil change and tire rotation on my 2017 Ram 1500 Limited. Great service and very friendly people. I will be back in the future. More
by jacksbuck
Employees Worked With
Brian Marshall, Rebecca Dodds
