Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
5,041 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
Extremely disappointed. I had a issue with my vehicle in which the check engine light was on and another light stating “vehicle will shut off soon, please stop.” the service I had a issue with my vehicle in which the check engine light was on and another light stating “vehicle will shut off soon, please stop.” the service department had my vehicle for two weeks and drove it for 40 miles and stated that the check engine light did not come on at all. They told me that there was nothing they could do for me. I than picked up my vehicle that night from the service department to see that my fuel was on E and the low fuel light was on. I am not one to complain, so I just carried on. I than drove it for 2 miles and the Maintnance light came on once again. Mt husband looked at my vehicle and seen that there was no oil in my car at all. I had just had a oil change 3 month prior and drove it for only 4000 miles. I don’t understand how a service department can drive my vehicle for 40 miles to say no light came on when it popped on for me within 2 miles and than not even bother to check the oil in the vehicle and to give my car back on E. I brought my vehicle to another dealership and will never be back here again. Also rude customer service. More
not satified We had an appointment a week ahead of time and they had all that time to learn they didn't have the parts for the recall on our vehicle even though th We had an appointment a week ahead of time and they had all that time to learn they didn't have the parts for the recall on our vehicle even though they had our vin number and all other info. Then did not call back that we could pick up the car, I had to call them. More
Service They were very friendly and welcoming and most of all they were quick with the maintenance service but I still received my car back with the tire ligh They were very friendly and welcoming and most of all they were quick with the maintenance service but I still received my car back with the tire light on More
Superior I have now owned a dodge for 4 years and have been to many dodge Chrysler Jeep dealerships and this dealership / service was the best I have experienc I have now owned a dodge for 4 years and have been to many dodge Chrysler Jeep dealerships and this dealership / service was the best I have experienced. Rhonda was my service contact and she was awesome, so helpful! More
service Rhonda was very friendly & helpful! she went above and beyond trying to take care of me! I have been to this dealership for service issues several ti Rhonda was very friendly & helpful! she went above and beyond trying to take care of me! I have been to this dealership for service issues several times and would highly recommend this branch! More
Excellent Took my Jeep in for recall and I was very satisfied with the service from the techs, cashiers, and all salesman. They always make you feel like part o Took my Jeep in for recall and I was very satisfied with the service from the techs, cashiers, and all salesman. They always make you feel like part of the family More
Excellent! Good To Go! Oil change and 3 recalls. From the time I arrived at 0825 for my scheduled app. at 0830 to the time I returned from my Uber ride that the dealershi Oil change and 3 recalls. From the time I arrived at 0825 for my scheduled app. at 0830 to the time I returned from my Uber ride that the dealership provided at "No Additional Charge", everything was excellent! I even was able to check out the cool rides in the showroom and the lot without being bombarded by the sharks, which in itself was awesome! The place is spotless, inviting, and relaxing. Coffee, soda, and etc. no charge. Its in the Cape... More
Amazing! Best service I have ever had. Service manager is great, staff is very friendly, and they attend to your every need. Recommend this place 100%. Best service I have ever had. Service manager is great, staff is very friendly, and they attend to your every need. Recommend this place 100%. More
Everyone was welcoming and helpful The overall experience was great David my service advisor went above and beyond for me i came in and was taken care of right away. Thank you The overall experience was great David my service advisor went above and beyond for me i came in and was taken care of right away. Thank you More
Jeep Wrangler service First of all, we were at the dealership to have our Jeep Wrangler serviced because of an intermittent starting problem. We had absolutely no plan First of all, we were at the dealership to have our Jeep Wrangler serviced because of an intermittent starting problem. We had absolutely no plan to purchase anything. On another note, whoever designed the dealership was right on key. The separation of servicing departments which kept everyone in their own zone eliminating an over- crowding sense of privacy. Such a pleasant, no pressure visit AND, no one was following us around for a sale. Seems like the staff get along and actually share conversations with each other. And, seeing them interact with one another made us feel so comfortable. This dealership is so efficient just starting with someone meeting you at the drop off, on to our advisor, and your very sweet Meet & Greet gal to guide us around, meeting Jay and seeing him among his “Fire Ant” employees, Loving our sales person and our finance gal. Wow, yeah, we loved our experience. FYI, we bought a 2019 Grand Cherokee———YEAH More