Cape Coral Chrysler Dodge Jeep Ram - Service Center

Great Experience Compared to other dodge dealership service departments in the area, this department was very organized and fast. No waiting for 2 or more hours for an Compared to other dodge dealership service departments in the area, this department was very organized and fast. No waiting for 2 or more hours for an oil change and the people were very nice and respectful. More

Excellent customer service! We always seem to be lucky enough to deal with Becky Dodds and her customer service is the best! While waiting for my vehicle, I listened to Brian We always seem to be lucky enough to deal with Becky Dodds and her customer service is the best! While waiting for my vehicle, I listened to Brian deal with a guy who I thought was kind of a jerk. Brian handled the situation very well and the guy was happy when he left. More

Lost a day of my life. When a service contract from another CDJR dealer is not honored the customer becomes a pawn in some stupid game. FCA is not consistent in product sup When a service contract from another CDJR dealer is not honored the customer becomes a pawn in some stupid game. FCA is not consistent in product support. All for the price of an oil change that was on special anyway. Leave the customer out of your games. More

Exceed my expectations The service department went above and beyond to meet the service needs on my 2018 Jeep. I am very satisfied and will definitely return! The dealersh The service department went above and beyond to meet the service needs on my 2018 Jeep. I am very satisfied and will definitely return! The dealership is absolutely beautiful also! More

Service under warranty Excellent and fast service Service department did a excellent work on my car and put it back on the road fast. Im very glad with them. Excellent and fast service Service department did a excellent work on my car and put it back on the road fast. Im very glad with them. More

Service our 2017 Jeep Cherokee The overall experience was excellent, as always. From the time we dropped off the vehicle until it was ready the waiting area was quite wonderful very The overall experience was excellent, as always. From the time we dropped off the vehicle until it was ready the waiting area was quite wonderful very clean and peaceful More

Service Excellent service; could not have been better. All problems were solved within an excellent time span. The Service advisor was friendly and everyt Excellent service; could not have been better. All problems were solved within an excellent time span. The Service advisor was friendly and everything was explained to me before the work began. More

Recall Took my Wrangler in for a scheduled recall on the passenger side. This was my first visit to this New dealership and was treated in a very positive wa Took my Wrangler in for a scheduled recall on the passenger side. This was my first visit to this New dealership and was treated in a very positive way by the staf. More

Mostly good As a new customer had to figure out where to go to talk to service people. Felt ignored initially. Once dealing with Rebecca, her customer service was As a new customer had to figure out where to go to talk to service people. Felt ignored initially. Once dealing with Rebecca, her customer service was excellent. When the car was done, it was to be washed and was not. The tire pressure was also off. Rebeca offered to have it washed ( no time at that point) and had the service folks fix the air pressure. All good. More

Recall Service The pull up service lane system is very confusing for a 1st time user. There was a gentleman in a blue shirt in the area, but he didn’t acknowledge or The pull up service lane system is very confusing for a 1st time user. There was a gentleman in a blue shirt in the area, but he didn’t acknowledge or say a word. I saw several customers by their cars and asked about the procedure. I had an appointment at 10. I was greeted by a service rep at 10:25. After that I have no complaints. The dealership is beautiful and there is plenty of seating and sunlight. Very pleased. Service Advisor was very professional. More