Cape Coral Chrysler Dodge Jeep Ram - Service Center

good service - friendly staff little bit long wait time since nobody was in line - but over all serviced in a timely manor. much better than my last visit, when i tried to order a little bit long wait time since nobody was in line - but over all serviced in a timely manor. much better than my last visit, when i tried to order a part for my wrangler and the gentleman at the parts desk was not capable to figure out what a 2017 wrangler front bumper looks like without the vin number. thank you More

Dead Battery Great service, great staff. replaced my 2 1/2 year old battery under warranty. I will have all my service done there and will buy my next new car ther Great service, great staff. replaced my 2 1/2 year old battery under warranty. I will have all my service done there and will buy my next new car there. More

Oil change and tire balance/rotation Quick and easy process. Didn’t get bombarded with add-ins to my scheduled service. Car went through detail very clean. Friendly staff from entry to ex Quick and easy process. Didn’t get bombarded with add-ins to my scheduled service. Car went through detail very clean. Friendly staff from entry to exit More

Poor and slow service. Upon arrival, several employees asked what I was there for and told me someone would take care of me soon. I waited for quite awhile before I was tak Upon arrival, several employees asked what I was there for and told me someone would take care of me soon. I waited for quite awhile before I was taken care of for a simple oil change and tire rotation. Once it was written up, it took a long time before the car was taken into the service area. 2 hours later I finally got my car after an attempt was made to sell me something that the car did not need. Namely an air filter that the mechanic claimed was dirty and needed to be replaced. The vehicle only has 10K miles on it. I checked it when I got home and found the filter to be fine. More

A wasted day. I took my truck in to have a handful of recalls and a couple of other issues taken care of on a Saturday morning. The service reps were polite and pro I took my truck in to have a handful of recalls and a couple of other issues taken care of on a Saturday morning. The service reps were polite and professional, even offering a free shuttle ride home which was much appreciated though it took quite a while to find their driver. While I waited, I spent the time exploring the modest selection of mostly new vehicles. As my truck is fast approaching the warranty limit, I really wanted to buy a new jeep. I narrowed my search to two jeeps after an hour of reading window stickers but apparently didn't rate the interest of the sales staff, a number of whom were sitting at the little tables staring out the windows. I guess they just couldn't give up the air conditioning, so my search continues. Two of three recalls were apparently dealt with, one warranty issue was dismissed as "normal operation" ( a bumping in the drivetrain ) and a non working window switch was "recalibrated". That window quit working the next morning which means another lost Saturday in the future. I can't say that I was impressed with this dealership. More