Cape Coral Chrysler Dodge Jeep Ram - Service Center

They never ordered the part even after I paid for it. Then they ordered the wrong part even though they had the VIN. Then liing saying I didn't give them the VIN when I bought the car they got it and the Then they ordered the wrong part even though they had the VIN. Then liing saying I didn't give them the VIN when I bought the car they got it and the woman in parts gave the guy the number. I have never seen a dealership as bad as this. More

Excellent service mr mike was great. Glad you came to Cape Perfect am handicap as is my wife. Chairs in the waiting room Had arms on them A big plus. Recommend Grab bars by the urinals in the men’s room Perfect am handicap as is my wife. Chairs in the waiting room Had arms on them A big plus. Recommend Grab bars by the urinals in the men’s room More

Service with a smile I was looking for a local dealership to address my concerns. They not only took the time to schedule my appointment, they called me the day before I was looking for a local dealership to address my concerns. They not only took the time to schedule my appointment, they called me the day before to remind me, and the day of the appointment they were prompt. They found the problem and were willing to give me options while still addressing my problem. Loved this! Your service team went out of its way even though they were short staffed. Thank you! More

Impressive new dealer They took care of my 11 year old Grand Cherokee rear axle noise under the lifetime powertrain warranty. I only had a short wait while they diagnosed t They took care of my 11 year old Grand Cherokee rear axle noise under the lifetime powertrain warranty. I only had a short wait while they diagnosed the problem. Then I was led to the on-site Hertz representative and got a rental car within a few minutes which they paid for. One of the salesmen showed me the huge 57 bay service area. They also have a very nice waiting area and clean restrooms, free coffee,wifi, Etc. More

Service It took a while to find the problem, but it was fixed okay. I was given a rental car overnight to get home and that worked okay, The service writers w It took a while to find the problem, but it was fixed okay. I was given a rental car overnight to get home and that worked okay, The service writers were great. More

Oil. Hanger and alignment Computer to do alignment was not functioning and I was given a discount to return on another date, but Maintenance was done.This dealership is closer Computer to do alignment was not functioning and I was given a discount to return on another date, but Maintenance was done.This dealership is closer to my home in Cape Coral. More

Repair cruise control recall I arrived 1/2 hour early and was quickly greeted and checked in by a team member. I chose to wait there for the repair and was pleasantly surprised by I arrived 1/2 hour early and was quickly greeted and checked in by a team member. I chose to wait there for the repair and was pleasantly surprised by the comfortable waiting area. A big screen TV helped pass the time as well as complimentary coffee. My car was ready in the time promised. It was painless ! More

Oil change Rebecca was super nice and helpful. Showed up at my appt time. They got me right in and out in less than an hour. Definitely recommend! Rebecca was super nice and helpful. Showed up at my appt time. They got me right in and out in less than an hour. Definitely recommend! More

Recall The service I received was quick and great The service advisor Scott took care of me immediately and the wait was very short. I was overwhelmed by the The service I received was quick and great The service advisor Scott took care of me immediately and the wait was very short. I was overwhelmed by the speedy service even though they were very busy. Although I took a walk to the nearby stores and restaurants I believe the waiting room should have complementary cookies and coffee More

Out of towners need service ! Gabrielle was very friendly & efficient. Followed up with phone call too bring us up to date on repair. All the staff was outgoing - eager to offer a Gabrielle was very friendly & efficient. Followed up with phone call too bring us up to date on repair. All the staff was outgoing - eager to offer assistance We are from out of town & they got us in right away to check on a warning light that had popped up. Ordered a part & got us back up & running as quickly as possible Thanks for accommodating us ! More