Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,641 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
Service visit Excellent and timely service. Clean, spacious and professional looking layout. Will definitely visit when service is needed or for vehicular needs. Th Excellent and timely service. Clean, spacious and professional looking layout. Will definitely visit when service is needed or for vehicular needs. There were many workers willing to assist. More
Great customer service. Daniel Smith provided great customer service and I really appreciated his professionalism. I came in to purchase an extra key and to have it programme Daniel Smith provided great customer service and I really appreciated his professionalism. I came in to purchase an extra key and to have it programmed on 9/6/19. It was noted that the vehicle had an outstanding recall and Daniel made sure that the recall issue was taken care of while I waited. I decided to come back on 9/7/19 to have the oil changed since I had a very good experience at Cape Coral Chrysler Jeep. This time I had the pleasure of working Jesus Rodriguez. I was impressed again by the professionalism that Jesus provided. Based on the care that I received for Daniel Smith and Jesus Rodriguez I will return for future service. More
Great service Assistant Service Manager Rhonda was very helpful in getting our drivers side Airbag replaced on our Dodge. Very positive and professional. Highly rec Assistant Service Manager Rhonda was very helpful in getting our drivers side Airbag replaced on our Dodge. Very positive and professional. Highly recommend Cape Coral Chrysler,Dodge,Jeep, Ram Dealership. More
best sevice ever from the time I pulled up and Alexa the service advisor helped me, to the very nice show room and waiting area, I have been nothing but pleased. from the time I pulled up and Alexa the service advisor helped me, to the very nice show room and waiting area, I have been nothing but pleased. More
Much better I was impressed this time after my last visit. Jesus was great he and the manager scott came out and addressed the issue I had with my tire from last I was impressed this time after my last visit. Jesus was great he and the manager scott came out and addressed the issue I had with my tire from last time I was there. They called my warranty since the last time and explained what had happened. They covered my tire and even said the warranty will be refunding the money I had to spend on a different tire. I was bummed thinking thinking I was going to have to eat the cost of 2 tires just because of one flat tire but this time they made sure to take care of it. Jesus is always pleasant and helpful. He does a great job and is always professionals i will recommend him to everyone because hes been so great. The manager was also very understanding and helpful. They are great assets to the service center, and I thank them for also getting it done on such a busy day as well. More
Fast efficent service. Always on time with my services. Honest about the vehicle condition. Do not try to sell me services that I don't need or want. Always on time with my services. Honest about the vehicle condition. Do not try to sell me services that I don't need or want. More
New Car needed oil. I was not given any paperwork for the oil top off. Called three times for a copy. Still no paperwork or even a call back. The car should not be low on I was not given any paperwork for the oil top off. Called three times for a copy. Still no paperwork or even a call back. The car should not be low on oil every 2000 miles. Maybe a Chrysler issue but very poor customer service from Cape Coral Chrysler Dodge Jeep Ram dealer. Do not recommend. More
Rhonda was awsome Rhonda was the only one who truly listened to me, and Patty in the parts department was the one who told me what I need to ask o have done. Between Rhonda was the only one who truly listened to me, and Patty in the parts department was the one who told me what I need to ask o have done. Between the ladies I was listened to. I took about 10 months for the oil issue to be fixed. Rhonda and Patty deserve a raise.!!! More
Great customer service Always painless when dealing with the service center at CCCJD. Would recommend. Fast friendly staff and pulling up to people greeting you is a plus. Always painless when dealing with the service center at CCCJD. Would recommend. Fast friendly staff and pulling up to people greeting you is a plus. More
Unnecessary services I was charged for services that in my opinion I did not need. They had a good excuse for doing it but it was without Merit. And as I went to another p I was charged for services that in my opinion I did not need. They had a good excuse for doing it but it was without Merit. And as I went to another place to have my car serviced they did not agree with what the dealership did. But I can understand why they did it. They needed to pay for the brand new building that they just built. Never again. More