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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,463 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,463 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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May 10, 2019
Oil Change Customer service was great! The waiting area/lobby is very nice, and check out clerks were respectful and quick. The location is new therefore very cl Customer service was great! The waiting area/lobby is very nice, and check out clerks were respectful and quick. The location is new therefore very clean. More
by ELSIEJACKSON1978
Verified CustomerEmployees Worked With
Mike Dickman, Brian Marshall, Carrie Kish, Marty Martin, Joseph Aviles, Raymond Burke, Rebecca Dodds, Frank Fernandez, George Rigney, Rick Hawkins
May 09, 2019
Helpful, friendly staff Just in to have splash guards installed. Came in for appointment at 1pm done at 4pm . I think 3 hours is a bit long but other than that ,good service. Just in to have splash guards installed. Came in for appointment at 1pm done at 4pm . I think 3 hours is a bit long but other than that ,good service. More
by bobbyb_tcb
Employees Worked With
Patricia Tolson
May 07, 2019
Pleased Smells nice inside, comfortable waiting area. Great refreshment area. Clean restrooms. The staff very friendly, from Jesus that helped to get us in fo Smells nice inside, comfortable waiting area. Great refreshment area. Clean restrooms. The staff very friendly, from Jesus that helped to get us in for oil change, free tire rotation and free car wash, to Daniel Ferret who showed us the Gladiator and answered our questions and Giankarlo Serrano who offered us water and sat with us and talked a bit and last but not least the very nice woman (Sorry didn't get name) behind the merchandise counter. She was very pleasant to talk to and we got a free teddy bear. Very pleasant experience. More
by dplouise
Employees Worked With
See above
May 07, 2019
more than 15 days and problem not solved more than 15 days and two long visit to the dealer service department to try to fix a high mount back up camera stop light cargo bed fixture that got more than 15 days and two long visit to the dealer service department to try to fix a high mount back up camera stop light cargo bed fixture that got moisture inside, and to replace radio-nav system later told to reprogram. told to wait for a week for parts to arrive, got to the dealer again on new date, non the camera-stop light fixture nor the radio were replaced, not even reprogrammed, still same issues with the radio-nav system. I asked them to show me the part replaced (I have pictures) they were not able to show me the part replaced and came saying they just replaced the inside of the camera or the camera inside the fixture. I explained the whole unit is faulty if allows the moisture to get to the camera. they do not care, never showed me not even the supposedly camera replaced. In my navigation system still record of previous trips and phone calls proved they did not reprogram, then said made just an upgrade... i did not need them to run upgrades... at this dealer, i just don't feel they even care. More
by yusyvr
Employees Worked With
Blake Hughes
May 07, 2019
Terrible False diagnosis of my vehicle, got a second opinion and wound up getting it fixed somewhere else. Charged me $136, for absolutely NOTHING. Had my vehi False diagnosis of my vehicle, got a second opinion and wound up getting it fixed somewhere else. Charged me $136, for absolutely NOTHING. Had my vehicle for 3 days and COMPLETELY misdiagnosed the troubles. So it would have wasted my time and money to follow through with their diagnosis, and would have been back to get it fixed in a few days. The mechanics here need to be trained. I have the paperwork for everything if you don’t believe me. More
by crothersups
Employees Worked With
I do not know any of these names, I dealt with Rich
May 07, 2019
Lift kit This is a fantastic group , Oder and installed a 2 1/2” lift on my 2013 JEEP. Professionally installed in only a days time . Returned Jeep as promised This is a fantastic group , Oder and installed a 2 1/2” lift on my 2013 JEEP. Professionally installed in only a days time . Returned Jeep as promised and washed to boot. Kept me informed on progress and completed as outlined in estimate. Will differently be using again and recommending to friends . More
by Paladin2511
Employees Worked With
Brian Marshall
May 06, 2019
Quick oil change! Great service and quick in and out about 45 minutes. Oil change and tire rotation! No appointment needed which makes it easy and quick. I do wish they Great service and quick in and out about 45 minutes. Oil change and tire rotation! No appointment needed which makes it easy and quick. I do wish they would change coffee vendors 👍 More
by TundraUSN
Employees Worked With
Brian Marshall
May 06, 2019
Great place to go for work on your car. Was terrific 👌!!! Had a great day at Chrysler Jeep in cape Coral!!! I'll be back I'll be back I'll be back.I have nothing more to say to this review Was terrific 👌!!! Had a great day at Chrysler Jeep in cape Coral!!! I'll be back I'll be back I'll be back.I have nothing more to say to this review except for your sandwich and it was wonderful and I had a great time thank you More
by angelarensch2010@gmail com
Employees Worked With
Richard
May 05, 2019
Had express oil and tire rotation Did have a problem with a package I purchased from the Naples dealership. Should be getting oil changes on a pre-purchased deal. Didn't happen Did have a problem with a package I purchased from the Naples dealership. Should be getting oil changes on a pre-purchased deal. Didn't happen More
by highball90
Employees Worked With
Brian Marshall
May 04, 2019
Brought Chrysler Pacifica in for a Recall on the Ball Joint. The Service Representative was very courteous and informative. It was a pleasure speaking with him. He kept me updated on the work being done on th The Service Representative was very courteous and informative. It was a pleasure speaking with him. He kept me updated on the work being done on the vehicle. More
by williamlamay
Employees Worked With
Brian Marshall
