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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,301 Reviews

4,301 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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February 09, 2019

Repair cruise control recall I arrived 1/2 hour early and was quickly greeted and checked in by a team member. I chose to wait there for the repair and was pleasantly surprised by More

by joedebona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Feb 11, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Joe, we're very happy to hear you had such en enjoyable service experience at our dealership. Thanks for the great feedback!

February 09, 2019

Oil change Rebecca was super nice and helpful. Showed up at my appt time. They got me right in and out in less than an hour. Definitely recommend! More

by Inajourney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
Feb 11, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Fast and friendly is what we strive for! Thank you for the great five-star feedback! We'll see you again next time!

February 07, 2019

Recall The service I received was quick and great The service advisor Scott took care of me immediately and the wait was very short. I was overwhelmed by the More

by Melod1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 08, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for the kind feedback! We offer our customers a selection of coffee, drinks, and snacks in our waiting room. We would like to apologize if, at the time, we were out. Please know this has been brought to the attention of our management team. Thank you!

February 07, 2019

Out of towners need service ! Gabrielle was very friendly & efficient. Followed up with phone call too bring us up to date on repair. All the staff was outgoing - eager to offer a More

by kkmorgs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Feb 08, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Fast and friendly is the way to be! Thank you so much for taking the time to leave us this great feedback! We'll see you again next time.

February 06, 2019

Service employee I didn't get his name, but a young guy in service was particularly nice and helpful when I brought in my car at 6:50am. before the check-in staff were More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Feb 06, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Cindy, we are so happy to hear that you've had such an amazing experience with us at our dealership. We greatly appreciate your feedback and we look forward to seeing you again!

February 06, 2019

Maple syrup car Everyone there was great especially Becky who took care of calling us and telling us what was going on and what the mechanics found or didn't find. More

by mansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
Feb 08, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Mansky, we're glad to know we could assist you in getting that maple syrup smell out of your car. And we're very happy to know you had such a great service experience and we look forward to seeing you again!

February 05, 2019

Patricia / parts service /Gabrielle service advisor I needed information regarding a part for my Jeep. Patricia went over and beyond to research and respond to my inquiry. Today I am getting an oil More

by Writer851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle, Patricia Tolson
Feb 06, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We will always go above and beyond for our customers! Thank you so much for the amazing feedback! We will see you again next time!

February 04, 2019

The antithesis of Naples Jeep & Galeanna Jeep! Rebecca Dodd very cordial & helpful despite working long hours! Technician Don went the extra mile (unlike Naples & Galeanna, who didn’t think there More

by dgrepke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
Feb 04, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We're very happy to know we could diagnose and fix the problem so quickly! Thank you for sharing this great service experience with us and we hope to see you again! Take care!

February 03, 2019

Good service, but I had to wait a while to get the order wri I had to wait about 15 minutes for my order to be written up. It was around lunch time so they may have been short handed. Other than that everyth More

by orourkemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Could not tell you who I delt with.
Feb 04, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We would like to apologize for the delay, however we sincerely thank you for taking the time to leave us this great review. We look forward to seeing you again!

February 02, 2019

Recall and service 4 trips of 42 miles for nothing. They said they had the parts and didn't. No apologies. Someone dented the front of my van when it did go there and th More

by mouse.mcd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott
Feb 04, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Hello. We are disappointed to hear this has been your experience at our dealership. This is absolutely not our goal, as we strive to ensure our customers are met with the very best in service. Please know this has been forwarded to upper management. Thank you for your feedback!

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