Cape Coral Chrysler Dodge Jeep Ram - Service Center

Service A great job on the service all employees were very friendly and professional. Dealership was very clean. Had some great cars on the show room floor, A great job on the service all employees were very friendly and professional. Dealership was very clean. Had some great cars on the show room floor, More

Very easy to work with. The people at the dealer were very easy to work with. I had been to another dealer that totally miss diagnosed what was wrong with my car. Cape Cora The people at the dealer were very easy to work with. I had been to another dealer that totally miss diagnosed what was wrong with my car. Cape Coral Dodge found it immediately and fixed it. My only dislike was that it took almost 2 weeks to get an appointment (other dealer was 3 weeks). This was very difficult since I only have one car and had to get rides from other people while I waited. I did have a second issue right after I got my car back and they took it back in the next day and expedited the repair which was really nice. More

1 4/5 hours for and oil change and tire rotation I brought my pick up truck in for an oil change. I was ask if I wanted the tires rotated so I said yes. I was waiting for the service to be done. Afte I brought my pick up truck in for an oil change. I was ask if I wanted the tires rotated so I said yes. I was waiting for the service to be done. After an hours wait I ask for the status of the oil change and was told it was not ready yet and apologized for the delay and stated they are short staff and everyone had gone to lunch. After a total of almost 2 hours my truck was ready. I did receive a discount on my bill and also got my truck washed. There is a big sign that says express oil change and service. 2 Hours is not express. I will be going else where for my service. More

Wheel alignment Went in for wheel alignment and maintenance on Friday, but equipment for wheel alignment was not working. Came in Monday morning and was taken care o Went in for wheel alignment and maintenance on Friday, but equipment for wheel alignment was not working. Came in Monday morning and was taken care of. Happy with results. More

They never ordered the part even after I paid for it. Then they ordered the wrong part even though they had the VIN. Then liing saying I didn't give them the VIN when I bought the car they got it and the Then they ordered the wrong part even though they had the VIN. Then liing saying I didn't give them the VIN when I bought the car they got it and the woman in parts gave the guy the number. I have never seen a dealership as bad as this. More

Excellent service mr mike was great. Glad you came to Cape Perfect am handicap as is my wife. Chairs in the waiting room Had arms on them A big plus. Recommend Grab bars by the urinals in the men’s room Perfect am handicap as is my wife. Chairs in the waiting room Had arms on them A big plus. Recommend Grab bars by the urinals in the men’s room More

Service with a smile I was looking for a local dealership to address my concerns. They not only took the time to schedule my appointment, they called me the day before I was looking for a local dealership to address my concerns. They not only took the time to schedule my appointment, they called me the day before to remind me, and the day of the appointment they were prompt. They found the problem and were willing to give me options while still addressing my problem. Loved this! Your service team went out of its way even though they were short staffed. Thank you! More

Impressive new dealer They took care of my 11 year old Grand Cherokee rear axle noise under the lifetime powertrain warranty. I only had a short wait while they diagnosed t They took care of my 11 year old Grand Cherokee rear axle noise under the lifetime powertrain warranty. I only had a short wait while they diagnosed the problem. Then I was led to the on-site Hertz representative and got a rental car within a few minutes which they paid for. One of the salesmen showed me the huge 57 bay service area. They also have a very nice waiting area and clean restrooms, free coffee,wifi, Etc. More

Service It took a while to find the problem, but it was fixed okay. I was given a rental car overnight to get home and that worked okay, The service writers w It took a while to find the problem, but it was fixed okay. I was given a rental car overnight to get home and that worked okay, The service writers were great. More

Oil. Hanger and alignment Computer to do alignment was not functioning and I was given a discount to return on another date, but Maintenance was done.This dealership is closer Computer to do alignment was not functioning and I was given a discount to return on another date, but Maintenance was done.This dealership is closer to my home in Cape Coral. More