Cape Coral Chrysler Dodge Jeep Ram - Service Center

First Time Great service. Becky listened to me and took me seriously with the problem description and followed through with the technician (AJ) to quickly get my Great service. Becky listened to me and took me seriously with the problem description and followed through with the technician (AJ) to quickly get my vehicle fixed and on the road again. More

Great service and attention I have been to this dealership for service on two occasions for needed service to my Jeep Cherokee. On both occasion the attention and service was exc I have been to this dealership for service on two occasions for needed service to my Jeep Cherokee. On both occasion the attention and service was excellent. Cost we’re fully explained and time for work to be completed was responsible and the facility was exceptional as I waited for work to be completed. I recommend this dealership for service to all. More

Too expensive I had two experiences with you service department. The first was when I stopped in for an oil change and tire rotation. The quote I was given was for I had two experiences with you service department. The first was when I stopped in for an oil change and tire rotation. The quote I was given was for $119.95. I was shocked and decided to go elsewhere. On my way home I stopped off at the Chevrolet Dealer and got my truck right in with no wait and the cost was $59.95 and was given a rebate form for $15.00. Total cost to me was approximately $45.00 plus tax. The second experience was when I dropped my truck off for the four outstanding recall issues. I was told it would take a while, since one of the recalls required about four hours to complete. They said they would can when it was ready. At 2:00 PM the second day I called to determine the status. I was told the truck just came out of the car wash and they were just about to call me. 30 minutes later I stopped to get my truck and it was not even in the service area. One of the techs had to take my keys and go get the truck. When he came back he apologized for not having time to run it through the car wash, even though I was told it was already washed and ready for pickup. My advice to the service reps would be to not mislead the customer, just tell them the truth. More

No time to help me I needed your help and you company didn't have the time. I had to buy an expensive battery. I'm not impressed. I think I will stay with galeanna. Th I needed your help and you company didn't have the time. I had to buy an expensive battery. I'm not impressed. I think I will stay with galeanna. Thanks. More

Wonderful experience I've been to many car dealers in 71 years,but this is the 1st time I can honestly say that it was a wonderful experience.From my 1st phone call to the I've been to many car dealers in 71 years,but this is the 1st time I can honestly say that it was a wonderful experience.From my 1st phone call to the repair of my vehicle the service was first class .All employees I encountered were friendly and took the time to answer any question I had. Would recommend this dealership to everyone. More

Great service!! I was running late and needed to get my oil changed before Spring Break, I showed up around 40 minutes before closing and they took great care of my J I was running late and needed to get my oil changed before Spring Break, I showed up around 40 minutes before closing and they took great care of my Jeep! Even got a free car wash! Great experience and will be going back with all of my business! More

Service is amazing The most important thing after the sale is the dealers service department. You’re with sales for a few hours but your with the service department for The most important thing after the sale is the dealers service department. You’re with sales for a few hours but your with the service department for the duration. My 2019 Rubicon had some minor but annoying issues. Scott Dolloff my service advisor listened, rode with me me and was very understanding of the issues no matter how small a couple of them were. He did a great job relaying my issues to the tech. All is perfect with my Wrangler. Thanks Scott. Also.... just one look at this service department compared to all the other Jeep dealers in the area... What great tech wouldn’t want to work there? Trust these guys to do a great job for you. PS. Still happy with the price I paid. No regrets. Thank you Jay Ganzi. More

EXCELLENT!! I called the dealership because my vehicle wouldn't start. Scott Dolloff from the service center immediately sent someone out to jump start my batter I called the dealership because my vehicle wouldn't start. Scott Dolloff from the service center immediately sent someone out to jump start my battery and follow me back to the dealership where they installed a new battery. This solidified to me that I purchased my vehicle at the RIGHT place!! Very impressive!! More

Love this dealership This place is great, very clean waiting area,fast service,friendly staff. I will continue to go there for service for my Jeep and will recommend to an This place is great, very clean waiting area,fast service,friendly staff. I will continue to go there for service for my Jeep and will recommend to anyone looking for a car. More

Good job From the door it was noce expirience with all of the impoliers of the company. I was happy with the explanes of brian an the stuff too From the door it was noce expirience with all of the impoliers of the company. I was happy with the explanes of brian an the stuff too More