Cape Coral Chrysler Dodge Jeep Ram - Service Center

Car was taken in, with no appointment, for a starting issue. My Service Adviser, Brian Hunter, was very professional and courteous. He made recommendations about what should be done to my car, and was not push My Service Adviser, Brian Hunter, was very professional and courteous. He made recommendations about what should be done to my car, and was not pushy when a few of those recommendations were not accepted at that time. When I picked up my vehicle I was offered a free car wash, which I accepted. They did a really good job with the wash, and it was dried without runs or smears. Thank you. Much appreciated! More

Amazing I was helped by Brain Marshall in service from beginning to end. He made my experience painless and simple I was given a loaner because they had to ke I was helped by Brain Marshall in service from beginning to end. He made my experience painless and simple I was given a loaner because they had to keep my car for a day. When I went back the next day to pick up he made sure my Jeep was the way I wanted it. He went over and beyond. I would definitely recommend everyone to visit this dealership. Professional and courtesy. Marla Fields More

Superb service and a beautiful new facility. I leased a new Jeep Grand Cherokee at another dealership in 2018. Cape Coral Jeep was not built yet. I never was comfortable dealing with that store I leased a new Jeep Grand Cherokee at another dealership in 2018. Cape Coral Jeep was not built yet. I never was comfortable dealing with that store so I took our Jeep to Cape Coral Jeep for oil and tire rotation. My experience was perfect. I was greeted by Jose Ortiz Jr. and they took my Jeep and was told it should only take an hour. While waiting I made myself a great cup of coffee and looked at some of the new cars and trucks in the showroom. While in the showroom I was approached by a salesman. His name was Ray Vaughn. He was very knowledgeable and very helpful. I told him we had about a year and a half left on our lease but I would be sure to see him for our next lease. About that time Jose came over and said my Jeep was completed. I went out to leave and saw the vehicle was washed. All in all a great experience. More

Great service Just needed a simple recall performed on my truck. Friendly staff, great service department and the show room is pretty nice. I will bring my truck f Just needed a simple recall performed on my truck. Friendly staff, great service department and the show room is pretty nice. I will bring my truck for service in the future. More

Discourtious 2nd and last service visit. I rather travel the 40 min. To the competitor. 10 min drive is not worth the rude unprofessional service offerd in Cape Co 2nd and last service visit. I rather travel the 40 min. To the competitor. 10 min drive is not worth the rude unprofessional service offerd in Cape Coral. Perhaps your staff in a house in Interpersonal Communication More

High prices, long wait As a winter resident of Cape Coral, I looked forward to giving your new dealership a try. All I wanted was an oil change. The first words out of the s As a winter resident of Cape Coral, I looked forward to giving your new dealership a try. All I wanted was an oil change. The first words out of the service rep's mouth were "it'll be at least an hour and a half because we're backed up". I decided to wait and a little over an hour and a half later, I was summoned to the cashier. I was floored when I saw that I was being charged $68.55 for an oil change. When I got home, I pulled out my maintenance records for the car. Before we came south for the winter, I had an oil change at our local Chrysler dealer and they charged me $35.10 for the same service. My last oil change service in Florida was at Galeana Chrysler in Ft. Myers. They charged me $29.95. Needless to say, you won't see me in your dealership again. More

Trunk latch actuator My first visit to this establishment, and was the turning point for me to change my Dodge dealership. My purchase dealership let me down when my trunk My first visit to this establishment, and was the turning point for me to change my Dodge dealership. My purchase dealership let me down when my trunk would not open,would have to wait 3 weeks for appointment. CCCDJR got me in 5 days and fixed the issue. Thank you Richard from Brklyn. More